Custom Part Process Support Specialist

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity , were more than a global leader in materials and solutions for advanced electronics and high-tech industries were a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Position Summary

The Custom Part Process Support Specialist provides critical support to the Custom Parts team by executing activities with internal functions and external suppliers. The goal of this role is to improve process efficiency, reduce bottlenecks, and enable faster delivery of custom parts to customers.
This role also supports supplier coordination, pricing setup, business data workflows, and cross-functional operational activities. A key focus will be building metrics, identifying inefficiencies, and proposing process improvements across the value chain.

Primary Duties & Responsibilities

Supplier & Vendor Support

• Support vendor setup in internal systems
• Track and prioritize suppliers for externally sourced components (materials and tools)
• Request and follow up on supplier quotations and shipments/deliveries/returns
• Support communication between internal teams and suppliers to ensure timely execution
• Custom Part Raw material risk assessment and mitigation

Pricing & Data

• Set up and maintain pricing in internal systems (SAP + related tools)
• Execute NPS New Part Setup processes
• Setup new compounds NPCF support
• Process Business Data Requests with high accuracy and timeliness

Operational Workflow

• Maintain and execute multistep workflows involving various internal systems and stakeholders
• Support order processing and order tracking activities, with focus on critical samples and hypercare orders
• Maintain SharePoint trackers, tools, and documentation used by the team

Metrics & Reporting

• Develop and maintain metrics, dashboards, and KPIs
• Analyze data to identify bottlenecks and improvement opportunities
• Provide visibility on key programs and track high-priority projects

Required Skills & Experience

Core Technical Skills

• Strong Excel skills, including pivot tables
• Working knowledge of SharePoint (trackers, workflows, documentation)
• High School diploma, GED or equivalent
• Previous experience in roles requiring cross-functional collaboration with teams such as supply chain, operations, external vendors, and customer service.

Preferred Qualifications

• Advanced SharePoint capabilities (site ownership, list configuration, building site)
• Experience with SAP pricing modules (CK13 / VK13)
• Familiarity with NPS New Part Setup processes
• Experience with Power BI (data modeling, dashboards, reporting)
• Understanding of SRM / S2P procurement workflows
• Experience with GUPI (pricing interface)
• Exposure to GLS (internal LIMS system)

Additional Plus Skills

• Basic CAD capabilities (review or simple edits of technical drawings)
• Strong document formatting and presentation skills in Word and PowerPoint
• Knowledge of PowerApp programming

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information .

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page .

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