Help Desk Technician Jobs in Middletown, DE

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 16 Jobs

Production Support Engineer

Cognizant
Dover, DE (24 miles from Middletown, DE)
1 day ago

Dover, DE (24 miles from Middletown, DE)
1 day ago

at Cognizant in Dover, Delaware, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. **...

Remote

IT-Support / ICT Workplace-Supporter (w/m/d) - 80%

Kistler
Winterthur, DE (22 miles from Middletown, DE)
4 days ago

Winterthur, DE (22 miles from Middletown, DE)
4 days ago

Die Kistler Gruppe ist Weltmarktfuhrer in dynamischer Messtechnik. Wir stellen piezoelektrische Kraft-, Druck-, und Beschleunigungssensoren, sowie Drehmomentsensoren und andere Messsysteme her....

In Person

Technology & Support Services - Help Desk Analyst 3

Innova Solutions
Dover, DE (24 miles from Middletown, DE)
6 days ago

Dover, DE (24 miles from Middletown, DE)
6 days ago

Technology & Support Services - Help Desk Analyst 3 Dover,, DE 1 Contract Highlights Job Number BH_1018119 Job Type Contract Description A client of Innova Solutions is immediately hiring for a...

Hybrid

Help Desk Analyst

Stefanini
Dover, DE (24 miles from Middletown, DE)
8 days ago

Dover, DE (24 miles from Middletown, DE)
8 days ago

desk support entities....

In Person

IT Support Intern

WuXi AppTec
Middletown, DE
12 days ago

Middletown, DE
12 days ago

Knowledge & Skills Operating Systems: Basic knowledge of Windows 10/11 and Microsoft Office 365 applications. Hardware: Fundamental understanding of PC hardware and printer troubleshooting/repair....

In Person Internship

Desktop Support Specialist

Stefanini Group
Wilmington, DE (18 miles from Middletown, DE)
14 days ago

Wilmington, DE (18 miles from Middletown, DE)
14 days ago

Stefanini Group is hiring! Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite) For quick Apply, please reach out to Sahnaj Pervin- call: ... / email: ... Work Hours: M-F...

In Person

Salesforce Production Support Engineer

Cognizant
Dover, DE (24 miles from Middletown, DE)
15 days ago

Dover, DE (24 miles from Middletown, DE)
15 days ago

at Cognizant in Dover, Delaware, United States Job Description Salesforce Production Support Engineer The candidate needs to be available for support all the time. Required Qualifications: 5 +...

In Person

Cyber Support Specialist

ASM Research, An Accenture Federal Services Compan
Dover, DE (24 miles from Middletown, DE)
21 days ago

Dover, DE (24 miles from Middletown, DE)
21 days ago

at ASM Research, An Accenture Federal Services Compan in Dover, Delaware, United States Job Description Position Overview Cyber Support Specialist a key role in supporting cybersecurity activities...

In Person

Custom Part Process Support Specialist

Qnity
Newark, DE (9 miles from Middletown, DE)
27 days ago

Newark, DE (9 miles from Middletown, DE)
27 days ago

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity...

In Person

Biomedical Equipment Support Specialist

Griswold Home Care, Inc
Wilmington, DE (18 miles from Middletown, DE)
30+ days ago

Wilmington, DE (18 miles from Middletown, DE)
30+ days ago

systems, and McAfee)....

Hybrid

Accounting Service Desk Specialist - Pacific Time

DLA Piper LLP (US)
Wilmington, DE (18 miles from Middletown, DE)
45+ days ago

Wilmington, DE (18 miles from Middletown, DE)
45+ days ago

at DLA Piper LLP (US) in Wilmington, Delaware, United States Job Description DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul...

Hybrid

Helpdesk Associate I

QPS Holdings
Newark, DE (9 miles from Middletown, DE)
45+ days ago

Newark, DE (9 miles from Middletown, DE)
45+ days ago

While some experience in customer service and help desk support would be advantageous, a positive, solutions-oriented approach and customer focus are what will really drive your success....

In Person

Part-Time IT Support Technician Manufacturing

Dahl Consulting
Millington, MD (19 miles from Middletown, DE)
45+ days ago

Millington, MD (19 miles from Middletown, DE)
45+ days ago

The position requires strong troubleshooting skills, experience with Windows operating systems, and the ability to work both independently and collaboratively....

In Person Part Time

Technical Support

Genesis10
Wilmington, DE (18 miles from Middletown, DE)
45+ days ago

Wilmington, DE (18 miles from Middletown, DE)
45+ days ago

systems At least 3 years of experience with ticketing and traffic reporting tools (Zendesk, HPSM, ServiceNow) At least 1 year of experience with Google suite applications At least 1 year of experience...

In Person Contract

Level 1 & Level 2 Field Techs / Desktop Support

Royal Communications Consultants
Wilmington, DE (18 miles from Middletown, DE)
60+ days ago

Wilmington, DE (18 miles from Middletown, DE)
60+ days ago

THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY L1 and L2 Desktop Technicians Location: Wilmington, DE - ONSITE Shift: Monday through Friday: 8 am to 5 pm Initiative: Desktop...

In Person

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Demographic Data for Middletown, DE

Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.

Median Age

Average Household Income

Home Value vs Household Income in Middletown, DE

Local

National

Total Population

49,599

Number of Businesses

1,050

City Size

Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Middletown, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Middletown, DE offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Middletown, DE

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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