Help Desk Technician Jobs in Norwalk, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Accommodations Plus International
- Melville, NY (23 miles from Norwalk, CT)
- 5 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 5 days ago
Desktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY,...
HybridSenior Desktop Support Analyst
- The Children's Village
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 6 days ago
- Dobbs Ferry, NY (23 miles from Norwalk, CT)
- 6 days ago
Ability to build, repair and configure PCs, install and troubleshoot operating systems and applications, including Windows and Mac IOS....
In Person- US DEFAULT GROUP INC
- Westbury, NY (24 miles from Norwalk, CT)
- 6 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 6 days ago
Job title Help Desk Technician II Classification (Exempt/Non-Exempt) Exempt/Non-Exempt Reports to IT Manager Revision # 1 Company/Description Summary Robertson, Anschutz, Schneid, Crane & Partners,...
In Person- HOPCo
- Danbury, CT (17 miles from Norwalk, CT)
- 6 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 6 days ago
Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
Remote- Ability Beyond Disability
- Bethel, CT (17 miles from Norwalk, CT)
- 11 days ago
- Bethel, CT (17 miles from Norwalk, CT)
- 11 days ago
Temp-To-Hire IT Help Desk Support ($ 22.28 / Hour | On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...
In Person TemporaryTechnical Support Intern (BTS)
- Save the Children
- Fairfield, CT (8 miles from Norwalk, CT)
- 12 days ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 12 days ago
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote InternshipTechnical Support Professional
- IBM Corporation
- Armonk, NY (13 miles from Norwalk, CT)
- 12 days ago
- Armonk, NY (13 miles from Norwalk, CT)
- 12 days ago
Your role and responsibilities Technical Support Professional, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):...
In Person- Rye Country Day School
- Rye, NY (16 miles from Norwalk, CT)
- 14 days ago
- Rye, NY (16 miles from Norwalk, CT)
- 14 days ago
IT Support Technician 4.1 4.1 out of 5 stars Rye, NY $60,000 - $70,000 a year - Full-time Rye Country Day School 9 reviews $60,000 - $70,000 a year - Full-time Rye Country Day School is looking...
In PersonITS Help Desk Student Representative
- Pace University
- Pleasantville, NY (18 miles from Norwalk, CT)
- 16 days ago
- Pleasantville, NY (18 miles from Norwalk, CT)
- 16 days ago
The ITS Help Desk Student Representatives primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support...
In Person Part TimeSenior Desktop Support AnalystEngineer
- Cognizant Technology Solutions
- Stamford, CT (7 miles from Norwalk, CT)
- 18 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 18 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
In PersonSenior Desktop Support Analyst/Engineer
- Cognizant
- Stamford, CT (7 miles from Norwalk, CT)
- 19 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 19 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
Remote- Cognizant Technology Solutions
- Stamford, CT (7 miles from Norwalk, CT)
- 19 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 19 days ago
About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the...
In Person- Kravet LLC
- Woodbury, NY (21 miles from Norwalk, CT)
- 21 days ago
- Woodbury, NY (21 miles from Norwalk, CT)
- 21 days ago
PC & Operating System Management: Responsible for the complete lifecycle of end-user hardware on-site and in supported remote locations....
In PersonSr. Technical Support Specialist, Executive Support & Conferencing
- Gartner
- Stamford, CT (7 miles from Norwalk, CT)
- 22 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 22 days ago
About this role: We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are...
Hybrid- Nassau Candy
- Westbury, NY (24 miles from Norwalk, CT)
- 27 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 27 days ago
Nassau CandyDesktop Support Technician About Nassau CandyNassau Candy is a leading manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. We are...
In PersonDemographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Norwalk, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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