Help Desk Technician Jobs in Norwalk, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Trumbull, CT (15 miles from Norwalk, CT)
- 7 hours ago
- Trumbull, CT (15 miles from Norwalk, CT)
- 7 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Information Technology Support Specialist
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
As an IT Support & Delivery Specialist, you will be responsible for providing IT support to attorneys, paralegals and support staff, as well as managing all incoming and outgoing shipments and...
- Bronxville, NY (24 miles from Norwalk, CT)
- 3 days ago
- Bronxville, NY (24 miles from Norwalk, CT)
- 3 days ago
Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role!...
- Melville, NY (23 miles from Norwalk, CT)
- 3 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 3 days ago
systems....
Information Technology Help Desk Technician
- Danbury, CT (17 miles from Norwalk, CT)
- 4 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 4 days ago
The Help Desk Technician is responsible for providing technical support and assistance related to computer systems, hardware, and software....
- Shelton, CT (20 miles from Norwalk, CT)
- 4 days ago
- Shelton, CT (20 miles from Norwalk, CT)
- 4 days ago
This in an ONSITE role in TRUMBULL, CT Must have some MSP experience Looking for a mid-level who is smart and capable Must have excellent comm skills White glove service is a must, supporting...
25-26 Co-Curricular - Homework Help Desk - A
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 4 days ago
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 4 days ago
Position Type: Middle School Stipend/Co-Curriculars Date Posted: 4/21/2025 Location: Briarcliff Middle School Additional Information: Show/Hide Description: Briarcliff Middle School is...
25-26 Co-Curricular - Homework Help Desk-B
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 4 days ago
- Briarcliff Manor, NY (20 miles from Norwalk, CT)
- 4 days ago
Position Type: Middle School Stipend/Co-Curriculars Date Posted: 4/11/2025 Location: Briarcliff Middle School Additional Information: Show/Hide Description: Briarcliff Middle School is...
Systems Engineer, Help Desk (Contract to Hire)
- Danbury, CT (17 miles from Norwalk, CT)
- 4 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 4 days ago
Principal Responsibilities: Provide general technical support for hardware, operating systems, database, telephony systems, and the corporate networks....
- Stamford, CT (7 miles from Norwalk, CT)
- 6 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 6 days ago
*5 DAYS/WEEK ONSITE IN OVERLAND PARK, KS* Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that...
Biomedical Equipment Support Specialist
- Northport, NY (15 miles from Norwalk, CT)
- 6 days ago
- Northport, NY (15 miles from Norwalk, CT)
- 6 days ago
systems, and McAfee)....
Network Specialist - Desktop Support
- Shelton, CT (20 miles from Norwalk, CT)
- 7 days ago
- Shelton, CT (20 miles from Norwalk, CT)
- 7 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
Advanced Technical Support Specialist
- Bridgeport, CT (12 miles from Norwalk, CT)
- 10 days ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Monroe, CT (18 miles from Norwalk, CT)
- 12 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 12 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Plainview, NY (23 miles from Norwalk, CT)
- 15 days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 15 days ago
Exciting temp to hire job opportunity to get a foot in the door with one of Long Island's finest manufacturers that really takes care of their employees and offers an awesome work culture! $24-$27...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Norwalk, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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