Help Desk Technician Jobs in Connecticut
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Job Poster : Wisestep-Inc Skills:Desktop Management, Windows Update Management, Intune Autopilot, PowerShell Scripting | Location: Southington, Connecticut, United States Of...
In PersonStudent Technical Support Coordinator
- University of New Haven
- West Haven, CT
- 2 hours ago
- West Haven, CT
- 2 hours ago
Develop workflows and processes for help desk technicians to improve the quality of service to users....
In PersonTechnical Support Representative 1
- University of New Haven
- West Haven, CT
- 2 hours ago
- West Haven, CT
- 2 hours ago
Technical Support Representative 1 Department: Office of Information Technology Location: West Haven, CT Who we are: The University of New Haven, founded in 1920, is a private university whose...
In PersonResponsibilities: Office 365 applications and Windows 10/11 operating system support Microsoft Active Directory and Office 365 Exchange Online management Citrix Cloud/Microsoft Azure VDA/VDI platform...
In Personsystem - including XP, 7, 8, 10 and Server OS MAC OS - including iOS for mobile devices Microsoft Office 365 suite Microsoft Active Directory Printer support - Toner, basic troubleshooting, Network...
In Person- Cianbro Corporation
- North Stonington, CT
- 6 hours ago
- North Stonington, CT
- 6 hours ago
If you are a leader who is passionate about providing excellent customer service, then we would like to talk to you. The Onsite Tech Support Lead reports to the Service Delivery Support Manager...
In PersonSenior Desktop Support Analyst
- Cognizant Technology Solutions
- Stamford, CT
- 6 hours ago
- Stamford, CT
- 6 hours ago
Strong technical knowledge of desktop operating systems and software applications. Experience providing deskside support to end-users in a corporate environment....
In PersonJob Title: Print Management First Responder (IT Support / Printer Support) Location: Hartford, CT 06106Duration: 3 months+ extPay Rate: $23.00/hourSchedule: MondayFriday, 8:00 AM 5:00 PM (45...
In Person- Expedite Technology Solutions
- Hartford, CT
- 2 days ago
- Hartford, CT
- 2 days ago
PRODUCTS LEVEL 9 Key Responsibilities - AIX Administrator (Level 2) Administer and support AIX 7.1/7.2 on IBM Power systems, including system configuration, filesystem management, user...
HybridCurrent Saint Francis Employees - Please click HERE to login and apply. Full Time Days Work Schedule & Location Requirements: This position is scheduled Monday through Friday, 7:30 a.m. to 4:00...
In PersonTechnical Support & Deployment Specialist
- Cogstate
- New Haven, CT
- 4 days ago
- New Haven, CT
- 4 days ago
Experience with MDM solutions such as Intune, JAMF, or similar Skills, Knowledge and Specialist Expertise Strong troubleshooting skills across hardware, operating systems, and applications Experience...
HybridDesktop Support Technician New Haven, CT (Onsite) Overview We are seeking a Desktop Support Technician to join a growing IT team supporting a fast-paced enterprise environment. This role is ideal...
In Person ContractCurrent Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: Responsible for repair, testing and/or servicing of desktop related hardware. Minimum Education: High...
In Person- Saint Francis Hospital, Inc.
- New Haven, CT
- 5 days ago
- New Haven, CT
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: This position performs basic technical support to desktop computers, laptops and related technology....
In PersonProficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
RemoteDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Connecticut
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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