Help Desk Technician Jobs in Bethel, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Saint Francis Hospital, Inc.
- New Haven, CT (24 miles from Bethel, CT)
- 3 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 3 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Days Work Schedule & Location Requirements: This position is scheduled Monday through Friday, 7:30 a.m. to 4:00...
In PersonTechnical Support & Deployment Specialist
- Cogstate
- New Haven, CT (24 miles from Bethel, CT)
- 3 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 3 days ago
Experience with MDM solutions such as Intune, JAMF, or similar Skills, Knowledge and Specialist Expertise Strong troubleshooting skills across hardware, operating systems, and applications Experience...
Hybrid- TEKsystems
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
Desktop Support Technician New Haven, CT (Onsite) Overview We are seeking a Desktop Support Technician to join a growing IT team supporting a fast-paced enterprise environment. This role is ideal...
In Person Contract- Saint Francis Hospital, Inc.
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: Responsible for repair, testing and/or servicing of desktop related hardware. Minimum Education: High...
In Person- Saint Francis Hospital, Inc.
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
- New Haven, CT (24 miles from Bethel, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: This position performs basic technical support to desktop computers, laptops and related technology....
In Person- HOPCo
- Danbury, CT (4 miles from Bethel, CT)
- 6 days ago
- Danbury, CT (4 miles from Bethel, CT)
- 6 days ago
Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
RemoteTemp-To-Hire IT Help Desk Support ($ 22.28 / Hour | On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...
In Person TemporaryTechnical Support Intern (BTS)
- Save the Children
- Fairfield, CT (15 miles from Bethel, CT)
- 12 days ago
- Fairfield, CT (15 miles from Bethel, CT)
- 12 days ago
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote InternshipTechnical Support Professional
- IBM Corporation
- Armonk, NY (24 miles from Bethel, CT)
- 12 days ago
- Armonk, NY (24 miles from Bethel, CT)
- 12 days ago
Your role and responsibilities Technical Support Professional, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):...
In PersonSenior Desktop Support AnalystEngineer
- Cognizant Technology Solutions
- Stamford, CT (23 miles from Bethel, CT)
- 18 days ago
- Stamford, CT (23 miles from Bethel, CT)
- 18 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
In PersonSenior Desktop Support Analyst/Engineer
- Cognizant
- Stamford, CT (23 miles from Bethel, CT)
- 19 days ago
- Stamford, CT (23 miles from Bethel, CT)
- 19 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
Remote- Cognizant Technology Solutions
- Stamford, CT (23 miles from Bethel, CT)
- 19 days ago
- Stamford, CT (23 miles from Bethel, CT)
- 19 days ago
About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the...
In Person- Creative Financial Staffing
- Waterbury, CT (21 miles from Bethel, CT)
- 20 days ago
- Waterbury, CT (21 miles from Bethel, CT)
- 20 days ago
What Youll Be Doing: Provide Level 1 help desk support Triage and resolve support tickets Answer and route incoming IT calls Assist with walkup technical issues Support video conferencing and meeting...
In Person InternshipSr. Technical Support Specialist, Executive Support & Conferencing
- Gartner
- Stamford, CT (23 miles from Bethel, CT)
- 22 days ago
- Stamford, CT (23 miles from Bethel, CT)
- 22 days ago
About this role: We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are...
HybridEnd User Services (IT Support) Analyst
- Graham Capital Management
- Norwalk, CT (17 miles from Bethel, CT)
- 27 days ago
- Norwalk, CT (17 miles from Bethel, CT)
- 27 days ago
Description Graham Capital Management, L.P. is seeking a mid-level IT analyst to join the firm's tech-support help desk team. The analyst will sit on the trading floor and provide operational...
In PersonDemographic Data for Bethel, CT
Moving to Bethel, CT? Find some basic demographic data about Bethel, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Bethel, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bethel, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »