Help Desk Technician Jobs in Longmont, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Engineer W/ Google Workspace, JIRA, Okta
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAssociate Customer Support Engineer
- Boulder, CO (10 miles from Longmont, CO)
- 2 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 2 days ago
Associate Customer Support Engineer Zayo Group life insurance, vision insurance, parental leave, paid time off, 401(k) United States, Colorado, Boulder Jun 12, 2025 Company Description Zayo...
- Westminster, CO (23 miles from Longmont, CO)
- 4 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 4 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
- Westminster, CO (23 miles from Longmont, CO)
- 6 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 6 days ago
In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....
Technical Support Engineer, Splunk o11y Cloud - 33104
- Boulder, CO (10 miles from Longmont, CO)
- 7 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 7 days ago
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
- Westminster, CO (23 miles from Longmont, CO)
- 9 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 9 days ago
BURNCO is currently looking to engage contracted services of an energetic, personable, and talented IT Support Analyst for our Information Technology team. This will be an onsite role located at...
Technical Support Engineer, Splunk o11y Cloud
- Boulder, CO (10 miles from Longmont, CO)
- 9 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 9 days ago
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
9698 - Senior Engineer - Technical Support
- Boulder, CO (10 miles from Longmont, CO)
- 10 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 10 days ago
Description Position at Wind River SENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical...
Senior Engineer - Technical Support
- Boulder, CO (10 miles from Longmont, CO)
- 10 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 10 days ago
Position at Wind River S ENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent...
IT Help Desk Technicians provide technical support over the phone, email, and in-person for our Longmont locations, and remote teams for issues they may encounter in the operation of software, hardware...
Hotel Assistant Director of Maintenance/IT Support - Hotel Boulderado
- Boulder, CO (10 miles from Longmont, CO)
- 13 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 13 days ago
Job Close Date: June 10, 2025 or until filled -Please read job description- Collegiate Hotel Group is seeking an Assistant Director of Maintenance/IT Support to join Hotel Boulderado and its...
Our client, a leading technology provider, is seeking a Desktop Support Engineer to join their team. As a Desktop Support Engineer, you will be part of the End User Services department supporting...
Desktop Support Technician Location: Longmont, CO Schedule: MondayFriday, 8:00 AM5:00 PM (On-Site Only) Pay Rate: $25/hour About the Organization This opportunity is with a large, well-established...
IT Client Services Support Specialist I, II, or Senior
- Frederick, CO (4 miles from Longmont, CO)
- 14 days ago
- Frederick, CO (4 miles from Longmont, CO)
- 14 days ago
. + Extensive knowledge of multiple operating systems and associated control languages. + Working knowledge of personal computing management infrastructure (e.g....
- Broomfield, CO (17 miles from Longmont, CO)
- 16 days ago
- Broomfield, CO (17 miles from Longmont, CO)
- 16 days ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
Demographic Data for Longmont, CO
Moving to Longmont, CO? Find some basic demographic data about Longmont, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Longmont, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Longmont, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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