Help Desk Technician Jobs in Colorado
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment. As a Technology Support Specialist at JPMorgan Chase in...
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes, joining our team means discovering (or...
Key Skills: Solid understanding of desktop operating systems (e.g. macOS and Windows) Strong understanding of common software applications (e.g., Google Workspace, Slack, Microsoft Office, web browsers...
Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly...
IT Support Analyst - Mac/Google Workspace/Okta/Atlassian
- Colorado Springs, CO
- 5 hours ago
- Colorado Springs, CO
- 5 hours ago
Key Skills: Solid understanding of desktop operating systems (e.g. macOS and Windows) Strong understanding of common software applications (e.g., Google Workspace, Slack, Microsoft Office, web browsers...
Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software in accordance with company standards....
A local government employer is looking to hire an ECS Desktop Support lead to join their team. 40 to 50% of the time this person will be helping lead a team in replacing and deploying PCI and POS...
A government employer in the Denver area is looking to hire a desktop support technicians to aid in general support of a variety of agencies. These people will be serving as the escalation point...
ESSENTIAL FUNCTIONS & WORK DUTIES Diagnoses and resolves software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications....
Note: Candidate must have the ability to obtain a public trust Description Job Summary: We are seeking a senior Deskside Support Engineer to provide Tier 2 and Tier 3 technical support for the...
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in either Denver Colorado or Phoenix Arizona....
Client Description: Our client is a leading provider of IT solutions and services, dedicated to delivering high-quality support and innovative technology solutions to their customers. They are...
Position Type: Technology Services Department/ Analyst Date Posted: 7/28/2025 Location: Technology Services Date Available: 2025/2026 School Year Closing Date: Open Until Filled ...
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
At Vestas, we're committed to transforming the global energy landscape through sustainable solutions. As the world's largest wind turbine manufacturer, we've installed over 177 GW of wind power...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Service Now PaaS
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Collaboration
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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