Help Desk Technician Jobs in Colorado

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 136 Jobs

Digital Software Support Specialist

  • Tuff Shed
  • Denver, CO
  • 8 hours ago
  • Denver, CO
  • 8 hours ago

"BUILD" YOUR CAREER WITH TUFF SHED! Based in our National Support Center in south Denver, (I-25 & Colorado Blvd) Tuff Shed is recruiting for a Digital Software Support Specialist, who is...

Hybrid

Technical Support Analyst

  • Kforce Technology Staffing
  • Denver, CO
  • 12 hours ago
  • Denver, CO
  • 12 hours ago

Kforce has a client in Denver, CO that is seeking a Technical Support Analyst for a hybrid role. Overview: We are seeking a Technology Support Analyst to support daily IT operations, enhance user...

In Person

ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual

  • Chenega Corporation
  • Colorado Springs, CO
  • 14 hours ago
  • Colorado Springs, CO
  • 14 hours ago

Req ID: 40807 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you...

In Person

Help Desk & Network Support Specialist

  • Sundance
  • Boulder, CO
  • 18 hours ago
  • Boulder, CO
  • 18 hours ago

POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...

In Person

Flight Controller III (Mission Support Specialist)

  • University of Colorado Boulder
  • Boulder, CO
  • 22 hours ago
  • Boulder, CO
  • 22 hours ago

Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...

In Person

Tactical Communications Support Specialist Tier II

  • Trace Systems
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Job Overview Job Title: Tactical Communications Support Specialist Tier II Location: Colorado Springs, Colorado Job Responsibilities Trace Systems is seeking a Tactical Communications Support...

In Person

Help Desk Specialist I Tier 1 Bilingual

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist I Tier 1 Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where...

Remote

Help Desk Specialist I Tier 1

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist I Tier 1 Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

Remote

Help Desk Specialist II

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist II Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

In Person

Ecosystem Technical Support Specialist (Hybrid)

  • Motorola Solutions
  • Westminster, CO
  • 2 days ago
  • Westminster, CO
  • 2 days ago

Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...

Hybrid

Service Desk Agent I

  • American Systems
  • Lakewood, CO
  • 2 days ago
  • Lakewood, CO
  • 2 days ago

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth...

In Person

IT - Technical Support 2

  • TPI Global (formerly Tech Providers, Inc.)
  • Longmont, CO
  • 3 days ago
  • Longmont, CO
  • 3 days ago

Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...

In Person

Help Desk Trainer- TS/SCI W/ POLY

  • General Dynamics Information Technology
  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDIT....

In Person

Hardware & Payments Support Specialist

  • FareHarbor
  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that...

In Person

Technical Support Specialist (Pharmacy Automation) - Denver, CO

  • Swisslog Healthcare
  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

The Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium, such...

In Person

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Colorado offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Colorado
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »