Help Desk Technician Jobs in Colorado
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Service Desk Specialist Metropolitan State University of Denver
- Denver, CO
- 3 hours ago
- Denver, CO
- 3 hours ago
Experience troubleshooting and supporting Windows and MacOS operating systems....
Education and Experience: Associates degree in computer science or a related field and three years experience working in a helpdesk, technical support environment, with a variety of operating systems...
Experience troubleshooting and supporting Windows and MacOS operating systems....
You'll be the go-to person for IT needs, helping police personnel navigate hardware, operating systems, software applications, peripherals, and communication devices....
UIPath Prodiction support Engineer [Denver, CO, 80201] | 2025-07-07 11:26:50 Job Description Job Title: UIPath production Support Engineer Job Location: Bloomfield, CT or Denver Colorado (Hybrid...
Maintain and update desktop operating systems and software Manage and resolve support tickets in a timely and efficient manner Collaborate with other IT teams to resolve issues and implement solutions...
SitusAMC is where the best and most passionate people come to transform our clients businesses and their own careers. Whether youre a real estate veteran, a passionate technologist, or looking to...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....
Job Title: Software Support Specialist at Trihydro Corporation Location: Fort Collins, Colorado Job Summary: Trihydro, one of the top environmental and engineering consulting firms in the country,...
Familiarity with Windows and macOS operating systems. Technical Skills: Proficiency in diagnosing and resolving common technical issues (software, hardware, network)....
Help Desk Analyst II - NISSC II - CMSFS NEW
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Have experience with troubleshooting computer systems, networks, and Operating systems, including Solaris, Unix, and/or Linux....
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination...
Capella Space stands at the forefront of synthetic aperture radar (SAR) satellite technology and signal intelligence. We provide customers in governments, academia, and commercial sectors with...
Help Desk Technician Hybrid DTC, Denver Colorado Project Resources Group is currently looking for a Help Desk Technician in Denver, CO....
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Operating Systems
- VPN
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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