Help Desk Technician Jobs in Black Hawk, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk & Network Support Specialist
- Sundance
- Boulder, CO (23 miles from Black Hawk, CO)
- 11 hours ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 11 hours ago
POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...
In PersonFlight Controller III (Mission Support Specialist)
- University of Colorado Boulder
- Boulder, CO (23 miles from Black Hawk, CO)
- 15 hours ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 15 hours ago
Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...
In PersonEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Westminster, CO (23 miles from Black Hawk, CO)
- 2 days ago
- Westminster, CO (23 miles from Black Hawk, CO)
- 2 days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...
HybridConfiguration Analyst / IT Support
- Ask IT Consulting
- Golden, CO (14 miles from Black Hawk, CO)
- 5 days ago
- Golden, CO (14 miles from Black Hawk, CO)
- 5 days ago
Company Description Ask IT Consulting is an equal opportunity employer. All qualified applicants, who are eligible for employment, are considered for positions without regard to race, religion,...
In PersonTechnical Support Specialist 2
- Garmin International, Inc.
- Boulder, CO (23 miles from Black Hawk, CO)
- 6 days ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 6 days ago
Overview We are seeking a full-time Technical Support Specialist 2 for Garmin's Boulder, CO location. In this role, you will be responsible for providing first and second level support to end...
In PersonSr. Manager, IT Support Services
- Crocs, Inc.
- Westminster, CO (23 miles from Black Hawk, CO)
- 6 days ago
- Westminster, CO (23 miles from Black Hawk, CO)
- 6 days ago
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores,...
RemoteSystem Support Specialist- Tier II
- Spectra Logic Corporation
- Boulder, CO (23 miles from Black Hawk, CO)
- 12 days ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 12 days ago
Experience supporting Windows and/or Unix-based operating systems. Demonstrated ability to troubleshoot complex technical issues using structured, logical problem-solving methods....
In PersonTechnical Support Analyst (Onsite)
- PENN Entertainment, Inc.
- Black Hawk, CO
- 12 days ago
- Black Hawk, CO
- 12 days ago
Experience in operating systems, software tools and project management methodologies required. Must be highly proficient in all Microsoft applications....
In PersonSketchUp Technical Support Specialist
- Adecco USA, Inc.
- Westminster, CO (23 miles from Black Hawk, CO)
- 24 days ago
- Westminster, CO (23 miles from Black Hawk, CO)
- 24 days ago
Strong troubleshooting,munication, time management, and problem-solving skills Proficiency withputer systems, ticketing systems, Salesforce, Google Suite, and multiple operating systems including Windows...
In Person- JPMorgan Chase & Co.
- Broomfield, CO (24 miles from Black Hawk, CO)
- 24 days ago
- Broomfield, CO (24 miles from Black Hawk, CO)
- 24 days ago
JobID: 210712160 Category: Technology Support JobSchedule: Full time Posted Date: 2026-05-19T13:45:21+00:00 JobShift: Night Base Pay/Salary: Broomfield, CO $32.00 hr. - $38.00 hr. Aurora, CO...
In Person- Trimble Inc
- Westminster, CO (23 miles from Black Hawk, CO)
- 25 days ago
- Westminster, CO (23 miles from Black Hawk, CO)
- 25 days ago
Optimize Performance and Data Integrity as our next SQL Support Specialist! Are you a SQL expert ready to solve complex data challenges in real-time? Join Trimble's AECO team to troubleshoot...
In Person- Gaming Laboratories International
- Wheat Ridge, CO (20 miles from Black Hawk, CO)
- 26 days ago
- Wheat Ridge, CO (20 miles from Black Hawk, CO)
- 26 days ago
GLI is seeking a full-time, in-office Global IT Support I in our Wheat Ridge, CO location. This position provides courteous and professional IT end user support to all assigned employees and...
In Person- TEKsystems
- Boulder, CO (23 miles from Black Hawk, CO)
- 28 days ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 28 days ago
systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration...
In Person Contract- Infleqtion
- Louisville, CO (21 miles from Black Hawk, CO)
- 30+ days ago
- Louisville, CO (21 miles from Black Hawk, CO)
- 30+ days ago
Infleqtion is a global quantum technology company solving the world's most challenging problems. The company harnesses quantum mechanics to build and integrate quantum computers, sensors, and...
In Person- TEKsystems
- Boulder, CO (23 miles from Black Hawk, CO)
- 30+ days ago
- Boulder, CO (23 miles from Black Hawk, CO)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonDemographic Data for Black Hawk, CO
Moving to Black Hawk, CO? Find some basic demographic data about Black Hawk, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Black Hawk, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Black Hawk, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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