Help Desk Technician Jobs in Scottsdale, AZ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 119 Jobs

RPA Controller / Blue Prism Control Room Support Engineer Scottsdale, AZ (Onsite) 6 Months

Advent Global Solutions, Inc.
Scottsdale, AZ
1 hour ago

Scottsdale, AZ
1 hour ago

RPA Controller / Blue Prism Control Room Support Engineer Location: Scottsdale, AZ (Onsite) Duration: 6 Months Rate: $55/hr C2C $50/hr W2 Job Summary We are seeking an experienced RPA Controller /...

In Person Contract

Service Desk Technician Level I

Inserso
Chandler, AZ (13 miles from Scottsdale, AZ)
5 hours ago

Chandler, AZ (13 miles from Scottsdale, AZ)
5 hours ago

Experience with Windows operating system. Experience with Microsoft Office O365. Punctuality and ability to work in a 24x7x365 environment including weekends and holidays....

In Person

Senior Application Support Analyst

DPR Construction
Phoenix, AZ (11 miles from Scottsdale, AZ)
6 hours ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
6 hours ago

Job Description Application Support Analyst - Productivity & Collaboration Position Summary DPR Construction is seeking an Application Support Analyst to support enterprise productivity,...

In Person

Desktop Support Technician

TEKsystems
Tempe, AZ (7 miles from Scottsdale, AZ)
10 hours ago

Tempe, AZ (7 miles from Scottsdale, AZ)
10 hours ago

We are seeking Desktop Support Technicians to support a critical merger & acquisition integration. This role will focus on onsite end-user support, device deployment, and user migrations to ensure...

In Person Contract

Help Desk Agent

Judge Group, Inc.
Phoenix, AZ (11 miles from Scottsdale, AZ)
10 hours ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
10 hours ago

systems and enterprise applications Familiarity with ticketing systems and remote support tools Ability to troubleshoot routine technical issues and follow documented procedures Preferred Qualifications...

In Person

Technical Support Representative

TEKsystems c/o Allegis Group
Scottsdale, AZ
10 hours ago

Scottsdale, AZ
10 hours ago

What You Can Expect Diagnose, troubleshoot, and resolve technical issues across a variety of products and software platforms Develop and maintain subject matter expertise on all company products...

Hybrid

Desktop Support

TEKsystems
Tempe, AZ (7 miles from Scottsdale, AZ)
10 hours ago

Tempe, AZ (7 miles from Scottsdale, AZ)
10 hours ago

Support operating systems, productivity tools, and security software, including encryption and endpoint protection solutions....

In Person Contract

Help Desk Specialist Senior

Maricopa
Phoenix, AZ (11 miles from Scottsdale, AZ)
17 hours ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
17 hours ago

Posting Date 06/03/26 Application Deadline 06/06/26 Pay Range $26.75 - $41.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees...

Hybrid

IT Support Engineer I, OTS

Amazon
Phoenix, AZ (11 miles from Scottsdale, AZ)
20 hours ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
20 hours ago

About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...

In Person

Service Desk Technician

TEKsystems
Phoenix, AZ (11 miles from Scottsdale, AZ)
1 day ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
1 day ago

Make an impact. Solve problems. Be the reason someone's day goes smoothly. We're looking for a customer-first IT Service Desk Analyst who thrives on helping others and enjoys solving technical...

Hybrid Contract

Tech Advisor Strategy & Ecosystem - Product Support Engineer

Kestra
Tempe, AZ (7 miles from Scottsdale, AZ)
1 day ago

Tempe, AZ (7 miles from Scottsdale, AZ)
1 day ago

Kestra Holdings offers industry-leading wealth management platforms for independent wealth management professionals nationwide. Kestra is dedicated to empowering independent financial...

In Person

Associate Technical Support Specialist

Milestone Technologies Inc.
Phoenix, AZ (11 miles from Scottsdale, AZ)
1 day ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
1 day ago

Support users across multiple operating systems including Windows, macOS, and ChromeOS. Help deploy and maintain mobile devices including iPhones, Android phones, and tablets....

In Person

Contract Desktop Support

The Finders
Phoenix, AZ (11 miles from Scottsdale, AZ)
2 days ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
2 days ago

Contract Desktop Support Phoenix, AZ 85029 Employment Type: Contract to Hire Job Number: 3301423 Salary or Pay Rate: 25/hour - 30/hour JOB DESCRIPTION In this On-site, Contract Desktop Support...

In Person

Service Desk Tech I

CompuCom
Phoenix, AZ (11 miles from Scottsdale, AZ)
4 days ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
4 days ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

In Person

Customer Support Engineer

Contentsquare
Phoenix, AZ (11 miles from Scottsdale, AZ)
4 days ago

Phoenix, AZ (11 miles from Scottsdale, AZ)
4 days ago

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations...

Remote

View all 119 jobs

Demographic Data for Scottsdale, AZ

Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Scottsdale, AZ

Local

National

Total Population

293,001

Number of Businesses

15,183

City Size

Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Scottsdale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Scottsdale, AZ offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Scottsdale, AZ

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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