Help Desk Analyst Jobs in Waukesha, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Milwaukee, WI (15 miles from Waukesha, WI)
- 13 hours ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 13 hours ago
Excellent Troubleshooting Skills on Desktops, Laptops, Windows Operating System, and hardware issues....
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 1 day ago
Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting...
Help Desk Representative - Healthcare - Remote Wisconsin
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 4 days ago
Intermediate knowledge of operating systems with the ability to interpret operation manuals, procedures, and healthcare/government guidelines....
Remote Work- Menomonee Falls, WI (9 miles from Waukesha, WI)
- 5 days ago
- Menomonee Falls, WI (9 miles from Waukesha, WI)
- 5 days ago
Our ideal Help Desk Analyst is a proactive problem-solver dedicated to keeping our systems running smoothly....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Desktop Support and Imaging Technician
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
Company Overview: Req ID: 336804 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 5 days ago
Key responsibilities include: Responding to and troubleshooting support tickets, ideally using ServiceNow Resolving issues related to Windows operating systems and the Microsoft 365 suite Delivering...
- Pewaukee, WI (4 miles from Waukesha, WI)
- 6 days ago
- Pewaukee, WI (4 miles from Waukesha, WI)
- 6 days ago
systems Understanding/troubleshooting of Mobile technology and MDM as it relates to Smart Phones and Tablets Strong problem-solving skills Solid verbal and written communication skills and willingness...
Help Desk - State of wisconsin-DOA - DET - BPD In-progress
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
Help Desk - State of wisconsin-DOA - DET - BPD In-progress Under the general supervision of the Client Engineering Desktop Supervisor, this position provides advanced technical support and serves...
It Systems Support Analyst Assoc, Fch - It Client Technologies
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 7 days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift Details: Mon-Fri...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 9 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 9 days ago
Top Skills: Help Desk Support Customer Service Windows 10/11 Active Directory Hardware Troubleshooting Network Connectivity Asset Management...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 9 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 9 days ago
The IT Support Analyst works with computer users from the business to diagnose and resolve computer problems in a prompt and timely manner. This person will escalate requests or issues to the...
Remote Support Engineer, Industrial Automation
- Milwaukee, WI (15 miles from Waukesha, WI)
- 15 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 15 days ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 16 days ago
The PC Technician serves as a frontline resource for IT support, responsible for deploying, maintaining, and troubleshooting desktop hardware and software across the organization. This role...
- Milwaukee, WI (15 miles from Waukesha, WI)
- 17 days ago
- Milwaukee, WI (15 miles from Waukesha, WI)
- 17 days ago
Currently, our in-office schedule is Tuesday through Thursday in our beautiful, newly renovated, historic building in downtown Milwaukee at 648 N. Plankinton Avenue....
Remote WorkDemographic Data for Waukesha, WI
Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Waukesha, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Waukesha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »