Help Desk Analyst Jobs in Mequon, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- KION Group
- Wauwatosa, WI (10 miles from Mequon, WI)
- 15 hours ago
- Wauwatosa, WI (10 miles from Mequon, WI)
- 15 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonHelp Desk Analyst II - Full-Time/Part-Time/Casual All Shifts
- North Shore Healthcare
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
Director IT & Security, the Help Desk Analyst II is an experienced end-user support professional and an important contributor to North Shore Healths internal IT operations....
In Person Full Time- Paul Davis
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
- Waukesha, WI (18 miles from Mequon, WI)
- 1 day ago
Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision...
In Person- VISA LIGHTING
- River Hills, WI (5 miles from Mequon, WI)
- 5 days ago
- River Hills, WI (5 miles from Mequon, WI)
- 5 days ago
The IT Support Technician supports the IT team through asset inventory management, hardware support, and IT lifecycle projects. This role installs and maintains company hardware and software,...
In Person- Experis
- Milwaukee, WI (12 miles from Mequon, WI)
- 5 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 5 days ago
Extensive experience working with different operating systems including Windows and Mac OS. Ability to prioritize and manage several tasks and projects efficiently....
In PersonIt Systems Support Analyst Assoc, Fch - It Client Technologies
- Froedtert & Medical College of Wisconsin
- Milwaukee, WI (12 miles from Mequon, WI)
- 5 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 5 days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Standard Hours: 40.00 Shift Details: Monday - Friday 8 am -...
In Person- Lutheran Social Services of WI & Upper MI
- Mequon, WI
- 7 days ago
- Mequon, WI
- 7 days ago
AI Summary & Insights Summary Insights Help Desk Support Specialist The insights provided are generated by AI and may contain inaccuracies....
RemoteRemote Helpdesk Engineer Jenbacher Engines
- Kelly Services
- Glendale, WI (5 miles from Mequon, WI)
- 7 days ago
- Glendale, WI (5 miles from Mequon, WI)
- 7 days ago
Remote Helpdesk Engineer - Jenbacher Engines Apply Now Applied To save a job sign in or get started Job ID: 10238505 Posted today Back Glendale, WI, US Engineering Unspecified Full Time, Direct...
RemoteRemote Helpdesk Engineer Jenbacher Engines
- Glendale, WI (5 miles from Mequon, WI)
- 8 days ago
- Glendale, WI (5 miles from Mequon, WI)
- 8 days ago
Remote Senior Technical Helpdesk Engineer – Jenbacher Engines Are you a seasoned field service or commissioning expert with advanced Jenbacher product knowledge? Are you ready to leverage...
RemoteIT Support - Advisor Milwaukee, WI, USA
- Fiserv, Inc.
- Milwaukee, WI (12 miles from Mequon, WI)
- 8 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 8 days ago
IT Support - Advisor Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We...
In PersonTechnical Support Analyst -Junior
- Mars Solutions Group
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 days ago
Provide technical support for PCs, mobile devices, hardware, software, operating systems, and LAN environments across both Home Office and Field teams....
In PersonClient Tech Support Engineer Milwaukee, WI, USA
- Fiserv, Inc.
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 10 days ago
Client Tech Support Engineer Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the...
In PersonFSC Technical Support Engineer
- Johnson Controls
- Glendale, WI (5 miles from Mequon, WI)
- 13 days ago
- Glendale, WI (5 miles from Mequon, WI)
- 13 days ago
Microsoft Server, SQL Server and Desktop Operating Systems installation and configuration. Wireshark, SQL Server Management Studio, VMWare and Hyper-V....
Hybrid- K-Tek Resourcing LLC
- Milwaukee, WI (12 miles from Mequon, WI)
- 13 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 13 days ago
About Job role As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position...
In PersonIndustrial Technical Support Specialist
- Generac
- Sussex, WI (15 miles from Mequon, WI)
- 13 days ago
- Sussex, WI (15 miles from Mequon, WI)
- 13 days ago
We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen...
In PersonDemographic Data for Mequon, WI
Moving to Mequon, WI? Find some basic demographic data about Mequon, WI below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Mequon, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mequon, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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