Help Desk Analyst Jobs in Tacoma, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Job Summary: The Tactical Domain GSSE provides direct support to mission planning, execution, and post-mission technical integration for U.S. Special Operations Forces (SOF). This support includes...
Campus Support Specialist - Full Time
- Lacey, WA (22 miles from Tacoma, WA)
- 1 day ago
- Lacey, WA (22 miles from Tacoma, WA)
- 1 day ago
Campus Support Specialist - Full Time Location Lacey, WA. Job Code LAC-CSS-EVE # of openings 1 Apply Now The Campus Support Specialist (CSS) is responsible for the daily operation of their...
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...
Technical Support Specialist - HYBRID
- Bonney Lake, WA (13 miles from Tacoma, WA)
- 5 days ago
- Bonney Lake, WA (13 miles from Tacoma, WA)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Tacoma, WA
- 7 days ago
- Tacoma, WA
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Kent, WA (13 miles from Tacoma, WA)
- 10 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 10 days ago
Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
- Renton, WA (17 miles from Tacoma, WA)
- 13 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 13 days ago
Citizenship (Form N-560 or N-561) - Certificate of U.S. Naturalization (Form N-550 or N-570) - U.S. Permanent Resident Card (Form I-551) - Non-U.S....
- Kent, WA (13 miles from Tacoma, WA)
- 20 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 20 days ago
Jr Computer Technician/Desk-Side Support Rate $18.30/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
- Sumner, WA (10 miles from Tacoma, WA)
- 22 days ago
- Sumner, WA (10 miles from Tacoma, WA)
- 22 days ago
Strong knowledge of Windows operating systems, Microsoft 365, and IT troubleshooting best practices. Excellent customer service, communication, and documentation skills....
- Lakewood, WA (3 miles from Tacoma, WA)
- 26 days ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 26 days ago
IT Help Desk (Pierce County) itgcns.com compensation: DOE employment type: experience level: mid level job title: IT HelpDesk IT HelpDesk (Pierce County) compensation: DOE employment type: Full or...
Remote WorkTechnology Support Specialist II
- Parkland, WA (7 miles from Tacoma, WA)
- 27 days ago
- Parkland, WA (7 miles from Tacoma, WA)
- 27 days ago
POSITION GOAL Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned hardware, software, networks, and servers,...
Technical Support Specialist II (Desktop Support)
- Renton, WA (17 miles from Tacoma, WA)
- 60+ days ago
- Renton, WA (17 miles from Tacoma, WA)
- 60+ days ago
Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must....
Warehouse Technician / Computer Technician
- Kent, WA (13 miles from Tacoma, WA)
- 60+ days ago
- Kent, WA (13 miles from Tacoma, WA)
- 60+ days ago
Pay Rate $20/hr W2 My client is looking for a Warehouse Technician. The Technician will work activities such as Shipping and Receiving, inventory control, tech, Break/Fix, moves and changes of end...
- Tukwila, WA (20 miles from Tacoma, WA)
- 90+ days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 90+ days ago
POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...
This position also provides Help Desk support under the direction of the Learning Technology Support Manager....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Tacoma, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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