Help Desk Analyst Jobs in Tacoma, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- MV Transportation
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
- Kent, WA (13 miles from Tacoma, WA)
- 1 day ago
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure....
In PersonIT Support Associate II, IT Warehouse, Logistics and Imaging Team (LIT)
- Amazon
- Renton, WA (17 miles from Tacoma, WA)
- 9 hours ago
- Renton, WA (17 miles from Tacoma, WA)
- 9 hours ago
Basic Qualifications - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
In PersonClinical End-User Support Analyst
- Muckleshoot Indian Tribe
- Auburn, WA (9 miles from Tacoma, WA)
- 1 day ago
- Auburn, WA (9 miles from Tacoma, WA)
- 1 day ago
The Clinical End-User Support Analyst (ESA) serves as the primary operational and workflow support resource for ambulatory clinic staff during and after the implementation of the Epic electronic...
In Person- Charter College
- Lacey, WA (22 miles from Tacoma, WA)
- 2 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 2 days ago
Campus Support Specialist (Full-Time) The Campus Support Specialist (CSS) is responsible for the daily operation of their location. The CSS handles the locations administrative and operational...
In PersonDesktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact. As our Desktop Support Technician for our...
In Person- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
The IT Help Desk Support is responsible for handling various technology issues reled to a transit environment and supporting corpore infrastructure....
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Renton, WA (17 miles from Tacoma, WA)
- 4 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonSenior Helpdesk Technician (SECRET)
- Koniag Government Services
- Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
- 5 days ago
- Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
- 5 days ago
Job Requirements McChord AFB, WA Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Koniag IT Systems, LLC, a...
In Person- TEKsystems
- Renton, WA (17 miles from Tacoma, WA)
- 5 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 5 days ago
Emergent & Monthly Patching, McAfee updates), General Maintenance (e.g....
In Person Contract- Kforce
- Tukwila, WA (20 miles from Tacoma, WA)
- 8 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 8 days ago
systems (Windows 11 preferred) Experience supporting Citrix XenApp, virtual desktop infrastructure (VDI), or similar technologies Familiarity with Microsoft Intune for endpoint management, application...
In PersonJunior Fleet Support Specialist HOH Fellows Career Accelerator Fellows Skill
- General Dynamics Mission Systems
- Port Orchard, WA (21 miles from Tacoma, WA)
- 11 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 11 days ago
Junior Fleet Support Specialist HOH Fellows | Career Accelerator Fellows | Skill General Dynamics Mission Systems - East Port Orchard, WA Posted: 5/22/2026 - Expires: 8/20/2026 Job ID: 293436097...
HybridSenior Engineering Support Specialist
- General Dynamics Mission Systems
- Port Orchard, WA (21 miles from Tacoma, WA)
- 11 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 11 days ago
Senior Engineering Support Specialist General Dynamics Mission Systems - East Port Orchard, WA Posted: 5/22/2026 - Expires: 8/20/2026 Job ID: 293436094 Apply Now I have already applied Save Job...
Hybrid- HealthPoint
- Renton, WA (17 miles from Tacoma, WA)
- 11 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 11 days ago
Support and troubleshoot issues with Microsoft Office, Windows Operating System, and other desktop related issues. Install software for new and existing employees....
In PersonDepartment Computer Support Specialist 2
- Pierce County
- Tacoma, WA
- 12 days ago
- Tacoma, WA
- 12 days ago
This is a hybrid position and allows for one day of remote work per week based on business needs. Why It's a Great Opportunity: As a Department Computer Support Specialist 2, you will provide a...
RemoteIT Support Lead - Sabey Corporation
- sabey data centers
- Tukwila, WA (20 miles from Tacoma, WA)
- 13 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 13 days ago
systems and endpoint technologies Supporting and troubleshooting cloud-based and on-premise applications Installing, configuring, and troubleshooting technologies including A/V systems, multifunction...
In PersonDemographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Tacoma, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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