Help Desk Analyst Jobs in Washington
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
AgWest Farm Creditis a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural...
Participants gain knowledge in areas such as IT support, application development, project management, and network security while receiving personalized coaching and an educational stipend....
Your future? Let's build it! Volt is immediately hiring a Help Desk Technician in Bellevue, WA. As a Help Desk Technician you will: Fulfill first-responder customer help desk functionality by...
- Joint Base Lewis McChord, WA
- 21 hours ago
- Joint Base Lewis McChord, WA
- 21 hours ago
Tactical Support Engineer BlueWater Federal Solutions Inc. Jun 11, 2025 Job Description Overview BlueWater Federal is looking for a Tactical Support Engineer to support SOCOM Responsibilities...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
In this role, you will use your extensive hardware, software, operating system, and desktop application knowledge and highly refined customer service skills, to support our client's customer and end-user...
About MotherDuck Don't let the quirky name fool you! We're on a mission to radically transform the data analyst user experience. We empower and delight analysts using a novel cloud architecture...
Senior Infrastructure Engineer I - Executive Support Engineer
- Bellevue, WA
- 1 day ago
- Bellevue, WA
- 1 day ago
We have an exciting new opportunity to join Symetra as a Senior Infrastructure Engineer I - Executive Support Engineer. About the role As the Senior Infrastructure Engineer I - Executive Support...
Pay Rate $20/hr W2 My client is looking for a Warehouse Technician. The Technician will work activities such as Shipping and Receiving, inventory control, tech, Break/Fix, moves and changes of end...
ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist 2 will review and assess 400-450 monthly purchase card statements, investigate...
Company Description Who is Pyrotek? Pyrotek is the most successful global industrial company youve never heard of (until now). Pyrotek is a global leader in high temperature materials and our...
Calling all innovators find your future at Fiserv.** Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
Support Engineer, Kuiper Enterprise Customer Support
- Bellevue, WA
- 2 days ago
- Bellevue, WA
- 2 days ago
Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to...
Skilled in installation and administration of operating systems, including Windows 10 and 11....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Washington
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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