Help Desk Analyst Jobs in Washington
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
National Support Specialist Job Description The National Support Installation Quality Specialist (NSS) plays a critical role in ensuring first-time-right installations of Smart-hopping...
What You'll Need: Excellent t echnical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkCampus Support Specialist - Full Time Location Lacey, WA. Job Code LAC-CSS-EVE # of openings 1 Apply Now The Campus Support Specialist (CSS) is responsible for the daily operation of their...
Demonstrates functional knowledge of installation and troubleshooting of operating systems (Windows Server, Windows Desktop Operating System), Microsoft Office, and other Microsoft related applications...
Two (2) years' experience providing software support and PC maintenance and help desk support preferably in a healthcare environment....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Warden, WA
- 20 hours ago
- Warden, WA
- 20 hours ago
At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it...
Job Title : Desktop Support Location : Spokane, WA, 99224 Duration : 12 months (with possible extension) Job Description: Experience with deskside support to build machines, install software, move...
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ9081270 Position Responsibilities: Provide...
Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Helpdesk Intern Join our team, sharing the latest scientific advances in light-based technologies from around the world, including biomedical optics, astronomy, lasers, solar, nanotechnology, and...
You:We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will...
Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic...
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Washington
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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