Help Desk Analyst Jobs in Seattle, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Field Support Technician, AFT Data Collection
- Bellevue, WA (5 miles from Seattle, WA)
- 60+ days ago
- Bellevue, WA (5 miles from Seattle, WA)
- 60+ days ago
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
- Tukwila, WA (4 miles from Seattle, WA)
- 7 hours ago
- Tukwila, WA (4 miles from Seattle, WA)
- 7 hours ago
POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...
systems - Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis Amazon is an equal opportunity employer...
Manufacturing Engineer Frontline Support Engineer, Project Kuiper
- Kirkland, WA (7 miles from Seattle, WA)
- 7 hours ago
- Kirkland, WA (7 miles from Seattle, WA)
- 7 hours ago
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities...
Job Description The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a...
- Kent, WA (18 miles from Seattle, WA)
- 12 hours ago
- Kent, WA (18 miles from Seattle, WA)
- 12 hours ago
IT Support Pay Rate: $21.50 / hr Location: Kent, WA Area Code: 253, 425 ZIP Code: 98032 Start Date: Right Away Shift: 1st shift Keywords: #ITSupport #ITJobs Benefits: * Medical / Health Benefits...
EUC Support Engineer Responsibilities: On site (parks, resorts, and Disney buildings) Service Level desktop incident resolution for cast members Offer break/fix support to cast members for...
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the...
BASIC QUALIFICATIONS - High school or equivalent diploma - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate...
Information Systems Help Desk Internship
- Mukilteo, WA (20 miles from Seattle, WA)
- 1 day ago
- Mukilteo, WA (20 miles from Seattle, WA)
- 1 day ago
SUMMARY: Keeps company operations running smoothly through the maintenance and administration of company computers. ABOUT US: Karman Space & Defense provides concept-to-production solutions for...
Cloud Support Engineer-Developer and Mobile Services (Japanese Fluency) , AWS Support Engineering
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
BASIC QUALIFICATIONS Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of network and operating system support experience and 3+ years of virtualization...
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems....
- Bothell, WA (11 miles from Seattle, WA)
- 3 days ago
- Bothell, WA (11 miles from Seattle, WA)
- 3 days ago
Benchtop Support Specialist (IT Support) Job Location: Bothell, WA (ONSITE) Project Duration: 12 months with possible extension JOB DESCRIPTION PURPOSE AND SCOPE OF POSITION: The Benchtop Support...
Jr Computer Technician/Desk-Side Support
- Kent, WA (18 miles from Seattle, WA)
- 3 days ago
- Kent, WA (18 miles from Seattle, WA)
- 3 days ago
Jr Computer Technician/Desk-Side Support Rate $18.30/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
Catalog Support Engineer, Catalog Support and Programs
- Seattle, WA
- 3 days ago
- Seattle, WA
- 3 days ago
Work hard. Have fun. Make history. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and...
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Seattle, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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