Help Desk Analyst Jobs in Everett, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Student IT Helpdesk (FWS only), F25-S26
- Redmond, WA (21 miles from Everett, WA)
- 1 hour ago
- Redmond, WA (21 miles from Everett, WA)
- 1 hour ago
Applicants MUST be a current student at DigiPen Institute of Technology to qualify for this position. Student Employment at DigiPen is open to all currently matriculated students if they meet the...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Lynnwood, WA (13 miles from Everett, WA)
- 6 days ago
- Lynnwood, WA (13 miles from Everett, WA)
- 6 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Software Test Support Engineer
- Lynnwood, WA (13 miles from Everett, WA)
- 7 days ago
- Lynnwood, WA (13 miles from Everett, WA)
- 7 days ago
Leidos currently has an opening for a Software Test Support Engineer to provide technical software engineering support for testing and integration of Uncrewed Underwater Vehicle (UUV) programs...
Desktop Support Job Training Program
- Redmond, WA (21 miles from Everett, WA)
- 7 days ago
- Redmond, WA (21 miles from Everett, WA)
- 7 days ago
In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you...
Project Kuiper is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable Internet to customers and communities around the world, and we've designed the...
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and weve designed the system...
- Redmond, WA (21 miles from Everett, WA)
- 9 days ago
- Redmond, WA (21 miles from Everett, WA)
- 9 days ago
system upgrades....
Jr Computer Technician/Desk-Side Support Rate $17/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
Cloud Support Engineer I (Night - WA FX)
- Redmond, WA (21 miles from Everett, WA)
- 11 days ago
- Redmond, WA (21 miles from Everett, WA)
- 11 days ago
Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams + Applies standard methodology, techniques, procedures and criteria. + Ability...
IT Service Desk Support Specialist
- Kirkland, WA (21 miles from Everett, WA)
- 13 days ago
- Kirkland, WA (21 miles from Everett, WA)
- 13 days ago
IT Service Desk Support Specialist RAYUS Radiology vision insurance, tuition reimbursement, 401(k) United States, Washington, Kirkland Aug 13, 2025 RAYUS now offers DailyPay! Work today, get paid...
- Kirkland, WA (21 miles from Everett, WA)
- 14 days ago
- Kirkland, WA (21 miles from Everett, WA)
- 14 days ago
systems (e.g., Windows, Linux), productivity software (e.g., Microsoft Office Suite), and networking protocols (e.g., TCP/IP, DNS) Proficiency in troubleshooting hardware, software, and network issues...
Job Title : Desktop Support Location : Everett, WA 98204 Duration : 12 months (with possible extension) Job Description: Experience with deskside support to build machines, install software, move...
Jr Computer Technician/Desk-Side Support Rate $18.30/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and...
Job#: 2084282 Job Description: Job Title : IT Support Technician Location : Everett, WA Contract : onging mulit-year contract Shift : Thurs-Sun 1p-1130p Overview : This position is part of the...
Desktop Support Technician II - Swing Shift
- Kirkland, WA (21 miles from Everett, WA)
- 21 days ago
- Kirkland, WA (21 miles from Everett, WA)
- 21 days ago
Working knowledge of Microsoft client Operating systems: Windows 10, 11. Working knowledge of Microsoft office automation software: Outlook, Word, Excel, and Power Point, etc....
Demographic Data for Everett, WA
Moving to Everett, WA? Find some basic demographic data about Everett, WA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Everett, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Everett, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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