Network Support Engineer - Redmond, WA

Job Role: Network Support Engineer
Location: Redmond, WA
W2 Only No C2C Job Description: We are seeking a NOC Support Engineer with experience in infrastructure monitoring and 24x7 production support environments. The ideal candidate should have hands-on exposure to VMware, Nutanix, Windows/Linux administration, cloud operations, and monitoring tools such as New Relic and Datadog.Responsibilities include monitoring infrastructure systems, troubleshooting incidents, supporting daily operations, and ensuring system availability across enterprise environments. Mandatory Skills:
VMware (Must Have)
Nutanix (Must Have)
Windows Server Administration
Linux Administration
Monitoring Tools: New Relic, Datadog, Splunk, Nagios, Zabbix, Dynatrace, SCOM
Microsoft 365
Networking Fundamentals (TCP/IP, DNS, VPN, Routers, Switches, Firewalls)
ServiceNow / ITSM Tools
Infrastructure & NOC Monitoring
Incident Management & Troubleshooting Important Skills:
SAN/NAS Storage Exposure
Quantum / Isilon Storage Knowledge
Cloud Exposure (AWS/Azure)
Rubrik Backup Management
Load Balancers (F5)
DR Support & Failover Validation
Operational Reporting & Documentation
24x7 Production Support Experience Key Responsibilities:
Monitor enterprise infrastructure including Windows/Linux servers, VMware, Nutanix, storage, and network devices
Perform L1/L1.5 support for incidents, alerts, and outages
Monitor applications, infrastructure, and operational dashboards
Support troubleshooting, escalation, and incident resolution activities
Work with infrastructure, application, and networking teams for issue resolution
Support patching, deployments, maintenance, and DR activities
Maintain operational documentation, reports, and runbooks Preferred Qualifications:
ITIL Foundation Certification
Experience in enterprise NOC or MSP environments
Exposure to hybrid cloud environments
Best Regards,
Amelia Smith
Phone: +1-
Email: