Help Desk Analyst Jobs in Auburn, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- MV Transportation
- Kent, WA (4 miles from Auburn, WA)
- 1 day ago
- Kent, WA (4 miles from Auburn, WA)
- 1 day ago
The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure....
In PersonIT Support Associate II, IT Warehouse, Logistics and Imaging Team (LIT)
- Amazon
- Renton, WA (10 miles from Auburn, WA)
- 9 hours ago
- Renton, WA (10 miles from Auburn, WA)
- 9 hours ago
Basic Qualifications - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
In PersonClinical End-User Support Analyst
- Muckleshoot Indian Tribe
- Auburn, WA
- 1 day ago
- Auburn, WA
- 1 day ago
The Clinical End-User Support Analyst (ESA) serves as the primary operational and workflow support resource for ambulatory clinic staff during and after the implementation of the Epic electronic...
In Person- WatchGuard
- Seattle, WA (21 miles from Auburn, WA)
- 1 day ago
- Seattle, WA (21 miles from Auburn, WA)
- 1 day ago
Key Responsibilities • Provide Tier 1–2 technical support for Windows-based laptops, desktops, and peripherals • Troubleshoot and resolve hardware, software, and operating system issues • Administer...
In Person- Psomas
- Tacoma, WA (9 miles from Auburn, WA)
- 2 days ago
- Tacoma, WA (9 miles from Auburn, WA)
- 2 days ago
Desktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact. As our Desktop Support Technician for our...
In Person- Kent, WA (4 miles from Auburn, WA)
- 2 days ago
- Kent, WA (4 miles from Auburn, WA)
- 2 days ago
The IT Help Desk Support is responsible for handling various technology issues reled to a transit environment and supporting corpore infrastructure....
In Person- AGS - Warner Bros Discovery
- Bellevue, WA (21 miles from Auburn, WA)
- 4 days ago
- Bellevue, WA (21 miles from Auburn, WA)
- 4 days ago
Provide support for Windows, OSX, iOS, and Android operating systems. Support Apple and Dell devices. Review Techline and Knowledge Article updates regularly to stay informed about IT changes....
HybridIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Renton, WA (10 miles from Auburn, WA)
- 4 days ago
- Renton, WA (10 miles from Auburn, WA)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonSupport Engineer IV - AMZ10016748
- Amazon
- Seattle, WA (21 miles from Auburn, WA)
- 5 days ago
- Seattle, WA (21 miles from Auburn, WA)
- 5 days ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ10016748 Position Responsibilities: Provide...
In PersonSupport Engineer - Escalation Management
- Blueprint
- Bellevue, WA (21 miles from Auburn, WA)
- 5 days ago
- Bellevue, WA (21 miles from Auburn, WA)
- 5 days ago
Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated...
RemoteSenior Helpdesk Technician (SECRET)
- Koniag Government Services
- Joint Base Lewis McChord, WA (22 miles from Auburn, WA)
- 5 days ago
- Joint Base Lewis McChord, WA (22 miles from Auburn, WA)
- 5 days ago
Job Requirements McChord AFB, WA Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Koniag IT Systems, LLC, a...
In Person- TEKsystems
- Renton, WA (10 miles from Auburn, WA)
- 5 days ago
- Renton, WA (10 miles from Auburn, WA)
- 5 days ago
Emergent & Monthly Patching, McAfee updates), General Maintenance (e.g....
In Person ContractSupport Engineer II-Ext - AMZ9686750
- Amazon
- Seattle, WA (21 miles from Auburn, WA)
- 6 days ago
- Seattle, WA (21 miles from Auburn, WA)
- 6 days ago
System support; (3) networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP....
In Person- Kforce Technology Staffing
- Seattle, WA (21 miles from Auburn, WA)
- 6 days ago
- Seattle, WA (21 miles from Auburn, WA)
- 6 days ago
Company Info About Kforce Technology Staffing Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce empowers...
In Person- TEKsystems
- Bellevue, WA (21 miles from Auburn, WA)
- 6 days ago
- Bellevue, WA (21 miles from Auburn, WA)
- 6 days ago
Provide support for Windows, OSX, iOS, and Android operating systems. Support Apple and Dell devices. Review Techline and Knowledge Article updates regularly to stay informed about IT changes....
In Person ContractDemographic Data for Auburn, WA
Moving to Auburn, WA? Find some basic demographic data about Auburn, WA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Auburn, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Auburn, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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