Help Desk Analyst Jobs in Quantico, VA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Applications Support Specialist - TS/SCI with Polygraph
- Chantilly, VA (22 miles from Quantico, VA)
- 16 hours ago
- Chantilly, VA (22 miles from Quantico, VA)
- 16 hours ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 1 day ago
- Fort Belvoir, VA (17 miles from Quantico, VA)
- 1 day ago
Description SME Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The program provides enterprise-wide IT support to enable Information...
Customer Service Support Specialist - TS/SCI with Polygraph
- Chantilly, VA (22 miles from Quantico, VA)
- 3 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 3 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Overview SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. Support for the contract will consist of program management;...
- Fairfax, VA (22 miles from Quantico, VA)
- 3 days ago
- Fairfax, VA (22 miles from Quantico, VA)
- 3 days ago
Network Support Specialist Job Locations US-VA-Fairfax Job ID 2025-5845 # of Openings 0 Category Cyber Security Opportunity Network Support Specialist will oversee our corporate managed service...
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services....
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 6 days ago
Technical Support SpecialistJob Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: NoneType of...
- Springfield, VA (17 miles from Quantico, VA)
- 6 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 6 days ago
General information Requisition # R62811 Locations USA-VA-Springfield Posting Date 08/22/2025 Security Clearance Required TS/SCI w/ Poly Remote Type Onsite Time Type Full time Description &...
Acquisition Program Support Engineer
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
Title: Acquisition Program Support Engineer KBR is seeking an Acquisition Program Support Engineer to be part of our team supporting our customer in Chantilly, VA that delivers mission-critical...
Help Desk Support Technician, Junior
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Technician willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using...
Help Desk Support Technician, Mid
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
- Chantilly, VA (22 miles from Quantico, VA)
- 7 days ago
Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Tech willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the...
Tier I Service Desk Agent (Day Shift)
- Springfield, VA (17 miles from Quantico, VA)
- 7 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 7 days ago
Systems Microsoft Office Network Connectivity Print Services E-Mail and Internet mail Basic PC usage and troubleshooting Other Job Specific Skills Ability and desire to build additional technical skills...
- Springfield, VA (17 miles from Quantico, VA)
- 7 days ago
- Springfield, VA (17 miles from Quantico, VA)
- 7 days ago
Overview Your Future at M.C. Dean We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the worlds most critical...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Woodbridge, VA (9 miles from Quantico, VA)
- 7 days ago
- Woodbridge, VA (9 miles from Quantico, VA)
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Job Description Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT...
Demographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Quantico, VA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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