Help Desk Analyst Jobs in Gallatin, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Maximus
- Nashville, TN (23 miles from Gallatin, TN)
- 8 hours ago
- Nashville, TN (23 miles from Gallatin, TN)
- 8 hours ago
Install and support a variety of PC operating systems....
Remote- Collabera LLC
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
MUST HAVES 1-2 years of relevant working experience, preferably in a data center or critical infrastructure environment. Strong attention to detail and ability to manage multiple priorities in a...
In Person- The Pennant Group, Inc.
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
WHO WE ARE At Pennant, our culture is our competitive advantage. We are a collection of independent, locally led healthcare companies united by a shared purpose and the CAPLICO values-Celebration,...
In Person- Oracle
- Nashville, TN (23 miles from Gallatin, TN)
- 5 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 5 days ago
Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end...
In PersonService Desk Technician (Office-Centric Hybrid)
- AmSurg Corp.
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
systems including 10 & 11 Excellent PC skills including knowledge of MS Office technologies and other common desktop applications Knowledge of Active Directory, Office 365, and other common platforms...
HybridSr. Associate, Tech Support Engineer
- L3Harris Technologies
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
In Person- Amazon
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
Basic Qualifications - High School diploma or equivalent - Experience working in a customer-facing role - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2...
In PersonInformation Systems Advisor Helpdesk Technician
- Metropolitan Government of Nashville & Davidson County
- Nashville, TN (23 miles from Gallatin, TN)
- 7 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 7 days ago
This is a Non-Civil service position located within the Justice Integration Services Department. The Helpdesk Technician will provide front-line technical support to staff working in the judiciary...
In Person- FedEx
- Lebanon, TN (12 miles from Gallatin, TN)
- 8 days ago
- Lebanon, TN (12 miles from Gallatin, TN)
- 8 days ago
Shift Monday - Thursday - 1st Shift (Day) Computer Technician I (EMR1) The Computer Technician I (EMR1) role applies to varied job functions within the facility, all requiring similar skill...
In Person- V-Soft Consulting
- Nashville, TN (23 miles from Gallatin, TN)
- 12 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 12 days ago
Helpdesk Analyst Networking/Hardware Nashville, Tennessee Contract May 20, 2026 Helpdesk Analyst Primary Location: Nashville, Tennessee V-Soft Consulting is currently hiring for a Helpdesk Analyst...
Hybrid- Stago
- Nashville, TN (23 miles from Gallatin, TN)
- 13 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 13 days ago
Ideal candidates for this position will be located in the Nashville, TN area. Stago's Field Service Engineers provide exceptional technical support and superior customer service for Diagnostica...
In Person- NovaLink Solutions
- Nashville, TN (23 miles from Gallatin, TN)
- 14 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 14 days ago
IT Deployment Team Member Travel will be required to these cities: Nashville, Knoxville, Chattanooga, Jackson (travel expenses will be reimbursed) Key Responsibilities: Deliver, install, and...
HybridIT Support and Event Specialist
- Cumberland University
- Lebanon, TN (12 miles from Gallatin, TN)
- 14 days ago
- Lebanon, TN (12 miles from Gallatin, TN)
- 14 days ago
systems Experience troubleshooting Mac operating systems Must be familiar with common desktop and user administration paradigms and tools such as: System imaging MS Active Directory Antivirus/Antimalware...
In Person Part Time- Dollar General
- Goodlettsville, TN (14 miles from Gallatin, TN)
- 15 days ago
- Goodlettsville, TN (14 miles from Gallatin, TN)
- 15 days ago
Experience leading large-scale technology upgrades/migrations (applications, operating systems, etc.) in a corporate environment....
In PersonField Technical Support Analyst
- American Red Cross
- Nashville, TN (23 miles from Gallatin, TN)
- 16 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 16 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonDemographic Data for Gallatin, TN
Moving to Gallatin, TN? Find some basic demographic data about Gallatin, TN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Gallatin, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Gallatin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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