Help Desk Analyst Jobs in Gallatin, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Nashville, TN (23 miles from Gallatin, TN)
- 9 hours ago
- Nashville, TN (23 miles from Gallatin, TN)
- 9 hours ago
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
IT Support Technician ON-SITE SALARIED EXEMPTNASHVILLE, TN
- Nashville, TN (23 miles from Gallatin, TN)
- 9 hours ago
- Nashville, TN (23 miles from Gallatin, TN)
- 9 hours ago
IT Support Technician Nashville, TNInformation Technology - Infrastructure /Salaried Exempt /On-Site APPLY FOR THIS JOB Innophos is seeking a hands-on IT Support Technician to provide critical...
- Nashville, TN (23 miles from Gallatin, TN)
- 1 day ago
- Nashville, TN (23 miles from Gallatin, TN)
- 1 day ago
Helpdesk Analyst Job ID: TN-64525 Onsite/Local Helpdesk Analyst with Internet/Emailing, traffic/roadways, Dispatch, monitor, Law Enforcement/Fire Rescue experience Location: Nashville,Tennessee(TN...
- Nashville, TN (23 miles from Gallatin, TN)
- 1 day ago
- Nashville, TN (23 miles from Gallatin, TN)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
Volt is immediately hiring for Help Desk Representative in Lowell MI Consumer Technical Support We are seeking a Support Representative to join our team Remotely. The technical support team...
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory...
Epic Cupid-Radiant Support Specialist
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 3 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
TEKsystems is looking for an End User Services Support technician with a strong, proven technical and experience working in a fast-paced environment. The ideal candidate will be leading and...
- Lebanon, TN (12 miles from Gallatin, TN)
- 4 days ago
- Lebanon, TN (12 miles from Gallatin, TN)
- 4 days ago
Pay: $18.00/hr. Shift: 5:00am-3:30pm Monday-Thursday Location: Hixson Blvd. Lebanon, TN General Summary. The Computer Technician 2 (EMR2) description applies to varied job functions in our...
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 4 days ago
Anticipated End Date: 2025-06-20 Position Title: Help Desk Analyst I (US) Job Description: Help Desk Analyst I PLEASE NOTE: This position is not eligible for current or future sponsorship....
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 6 days ago
You must be able to collaborate with a variety of technical and management disciplines, including infrastructure and security architecture, security operations, application development, project managers...
Sr. Technical Support Specialist
- Nashville, TN (23 miles from Gallatin, TN)
- 7 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 7 days ago
Diagnose and resolve intricate technical problems related to operating systems, network connectivity, and specialized software applications....
Desktop Support Engineer (Level 2)
- Nashville, TN (23 miles from Gallatin, TN)
- 10 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 10 days ago
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
Desktop Support Installation Technician
- Nashville, TN (23 miles from Gallatin, TN)
- 10 days ago
- Nashville, TN (23 miles from Gallatin, TN)
- 10 days ago
Desktop Support Installation Technician Job#: 2076951 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver...
Demographic Data for Gallatin, TN
Moving to Gallatin, TN? Find some basic demographic data about Gallatin, TN below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Gallatin, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Gallatin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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