Help Desk Analyst Jobs in Tennessee
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
BASIC PURPOSE OF THE JOB Under direct supervision, this position provides support for incidents and service requests related to end user computing devices. Responsible for planning, scheduling,...
Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is...
Location: On site at location listed in job posting Weekly Scheduled Hours: Monday - Friday 9am-6pm ET Summary The Level 1 Help Desk Technician is responsible for providing technical support for...
IT Helpdesk Technician Business Unit: Big Machine Label Group Department: IT Reports to: Sr Director, IT Location: Nashville, TN, On-Site Schedule: M-F, 9am-6pm, Occasional nights/weekends...
Prysm Corporation Job Title: IT Support Technician II Job Summary: Prysm Corporation is seeking a highly skilled IT Support Technician II to provide advanced technical support and assist in...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and...
We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and...
Title: Computer Technician I Number of Positions: 1 Position #: 600190 Pay Rate: $33,060.00 - $40,310.00/per year. Pay will be determined based on related work experience above required. To be...
Develop baseline operating system images for deployment using Windows Deployment Services (WDS) and Microsoft Intune (90% Windows, 10% Mac) Utilize PowerShell or other automation tools to streamline...
Technical Skills: Proficiency in operating systems (Windows, macOS), office productivity software, and basic networking concepts....
Core Qualifications Strong knowledge of Windows operating systems and current communication/device technologies. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)....
systems Knowledge of IT support Best Practices Ability to work independently and within a team environment Availability to work flexible hours in a 24x7x365 environment SAIC accepts applications on...
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse...
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Tennessee
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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