Help Desk Analyst Jobs in Mississauga, ON
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Engineer (Level 2)
- NSC Global
- Toronto, ON (14 miles from Mississauga, ON)
- 6 hours ago
- Toronto, ON (14 miles from Mississauga, ON)
- 6 hours ago
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
In PersonCoordinator, Store Implementations & IT Support
- Indigo Books & Music
- Toronto, ON (14 miles from Mississauga, ON)
- 18 hours ago
- Toronto, ON (14 miles from Mississauga, ON)
- 18 hours ago
Company Description Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen....
In Person- Halton Healthcare
- Oakville, ON (9 miles from Mississauga, ON)
- 18 hours ago
- Oakville, ON (9 miles from Mississauga, ON)
- 18 hours ago
Technical hardware/software support Provide first and second level support for Information Systems hardware, software, network and operating system requests....
In Person- Smile Digital Health
- Toronto, ON (14 miles from Mississauga, ON)
- 1 day ago
- Toronto, ON (14 miles from Mississauga, ON)
- 1 day ago
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our...
In PersonSoftware Support Engineer, AFT Quality
- Amazon
- Toronto, ON (14 miles from Mississauga, ON)
- 1 day ago
- Toronto, ON (14 miles from Mississauga, ON)
- 1 day ago
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
In Person- People Corporation
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
Strong knowledge of Microsoft based operating systems with emphasis on Windows and Office applications plus Android/iOS device and software support Experience with using and troubleshooting Outlook...
In Person- NORR
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
systems, and security updates, ensuring compliance with standards and policies Manages iOS and Android mobile devices using MDM solution (Intune) Documents all support tasks, resolutions, workarounds...
In PersonAssociate, Service Desk Specialist
- HOOPP
- Toronto, ON (14 miles from Mississauga, ON)
- 5 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 5 days ago
Why youll love working here: high-performance, people-focused culture our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps...
In PersonDigital Technician (IT Service Desk Agent)
- University Health Network
- Toronto, ON (14 miles from Mississauga, ON)
- 5 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 5 days ago
Company Description UHN is Canadas #1 hospital and the worlds #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto...
In PersonCo-op Service Desk Technician - Fall 2026 (September - December) - Toronto, Ontario (IN OFFICE)
- Info-Tech Research Group
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
Service Desk Technician | In Person [888 Yonge Street, Toronto, ON] Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving...
In PersonDesktop Support Analyst Senior
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
Desktop Support Analyst – Senior Location: First Canadian Place, 100 King Street West, Toronto, ON Duration: 12 Months Job ID: JP933 Pay range: 40-49/hr Introduction The role will provide support...
In Person- Canadian Cancer Society
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
Job Title: Service Desk Specialist Vacancies: This posting is for (1) current vacancy Location: Toronto, ON (Detailed office location information can be found by visiting this link: Work Model:...
HybridIT Support and Digital Innovation Analyst
- Hyatt Corporation
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy,...
In Person- iSoftStone
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 7 days ago
Enforce basic IT security policies, including endpoint protection, antivirus updates, and operating system patch management....
In Person Part TimeProduction Support Specialist - UniFirst (Toronto ON)
- UniFirst
- Mississauga, ON
- 8 days ago
- Mississauga, ON
- 8 days ago
Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and driven Production Team Partner to join our UniFirst Community. As a Production Support Specialist, you will support...
In PersonHelp Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Mississauga, ON
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mississauga, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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