Help Desk Analyst Jobs in Streetsboro, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- NEONET
- Cuyahoga Falls, OH (9 miles from Streetsboro, OH)
- 1 day ago
- Cuyahoga Falls, OH (9 miles from Streetsboro, OH)
- 1 day ago
Under the direction of the NEOnet Executive Director, the Desktop Support Specialist is responsible for the delivery of technical support services to educational entities associated with the...
In Person- ABARTA Coca-Cola Beverages
- Cleveland, OH (14 miles from Streetsboro, OH)
- 1 day ago
- Cleveland, OH (14 miles from Streetsboro, OH)
- 1 day ago
Company: ABARTA Coca-Cola Beverages Job Location: 4900 Cleveland, OH Other Potential Locations: Cleveland, OH We are actively seeking enthusiastic team players who want to work with the worlds...
In Person- Curvature
- Highland Heights, OH (23 miles from Streetsboro, OH)
- 5 days ago
- Highland Heights, OH (23 miles from Streetsboro, OH)
- 5 days ago
Troubleshoot and resolve routine issues related to operating systems, standard software, hardware, mobile devices, and basic network connectivity....
In PersonTechnical Support Engineer - Level 1
- Curvature
- Highland Heights, OH (23 miles from Streetsboro, OH)
- 7 days ago
- Highland Heights, OH (23 miles from Streetsboro, OH)
- 7 days ago
A knowledge of operating systems (Windows, Lunix, Unix) and scripting. Windows server management / patching experience....
In Person- Fleet Response
- Hudson, OH (6 miles from Streetsboro, OH)
- 14 days ago
- Hudson, OH (6 miles from Streetsboro, OH)
- 14 days ago
The Help Desk Support Engineer’s role is to ensure proper computer, telephony and collaborative operation so that end users can accomplish business tasks....
In PersonProduct Support Specialist, New Innovations
- QGenda
- Uniontown, OH (19 miles from Streetsboro, OH)
- 15 days ago
- Uniontown, OH (19 miles from Streetsboro, OH)
- 15 days ago
Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their...
In PersonJunior Desktop Support Technician
- MCPC Incorporated
- Bedford, OH (14 miles from Streetsboro, OH)
- 16 days ago
- Bedford, OH (14 miles from Streetsboro, OH)
- 16 days ago
systems Familiarity with common desktop applications (Microsoft 365, web browsers, printers) Strong attention to detail and ability to follow documented procedures Good communication skills with a...
In PersonComputer Support Specialists vacancy in Akron USA
- Flyper
- Akron, OH (16 miles from Streetsboro, OH)
- 21 days ago
- Akron, OH (16 miles from Streetsboro, OH)
- 21 days ago
Entry-Level Computer Support Specialist We are seeking an entry-level Computer Support Specialist to join our team in Akron. As a Computer Support Specialist, you will provide technical assistance...
In PersonDesktop Support Engineer (1-Year Contract )Solon,Ohio USA
- Axiom Technologies
- Solon, OH (11 miles from Streetsboro, OH)
- 24 days ago
- Solon, OH (11 miles from Streetsboro, OH)
- 24 days ago
Desk support Perform basic LAN and internetworking-related activities Have strong internetworking and troubleshooting skills Have A+ certification & at least one certification from either Cisco or...
HybridIT & Software Support Specialist
- Davey Tree
- Kent, OH (7 miles from Streetsboro, OH)
- 26 days ago
- Kent, OH (7 miles from Streetsboro, OH)
- 26 days ago
systems Understand and follow company policies, procedures and work rules React appropriately in an emergency situation Perform all duties as required in a professional manner Report timely and accurately...
In Person- CVS Health
- Twinsburg, OH (7 miles from Streetsboro, OH)
- 29 days ago
- Twinsburg, OH (7 miles from Streetsboro, OH)
- 29 days ago
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonDesktop Support Engineer (Independent Contract) Solon, Ohio- USA
- Axiom Technologies
- Solon, OH (11 miles from Streetsboro, OH)
- 30+ days ago
- Solon, OH (11 miles from Streetsboro, OH)
- 30+ days ago
Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...
In PersonWith a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology...
In PersonPackaging Machinery Technical Support Representative
- Sealed Air Corporation
- Streetsboro, OH
- 30+ days ago
- Streetsboro, OH
- 30+ days ago
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...
In PersonPackaging Machinery Technical Support Representative (Streetsboro, OH, US, 44241)
- Sealed Air Corporation
- Streetsboro, OH
- 30+ days ago
- Streetsboro, OH
- 30+ days ago
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...
In PersonDemographic Data for Streetsboro, OH
Moving to Streetsboro, OH? Find some basic demographic data about Streetsboro, OH below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Streetsboro, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Streetsboro, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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