Help Desk Analyst Jobs in Fargo, ND
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Bravera Holdings Corp. is hiring for a Desktop Support position in Fargo, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in...
In Person- Border States
- Prairie Rose, ND (9 miles from Fargo, ND)
- 8 days ago
- Prairie Rose, ND (9 miles from Fargo, ND)
- 8 days ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
In PersonService Desk Analyst Job Description The Service Desk Analyst provides Tier 1 technical assistance and administrative support to internal employees via phone and email. This role focuses on...
In Person ContractBiomedical Equipment Support Specialist
- Fargo VA Medical Center
- Fargo, ND
- 19 days ago
- Fargo, ND
- 19 days ago
systems, and McAfee)....
In Person Part TimeClinical Service Desk-Helpdesk Associate-REMOTE-US
- NTT Communications
- Fargo, ND
- 21 days ago
- Fargo, ND
- 21 days ago
Req ID: 371542 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
RemoteClinical Applications Support Analyst - Inpatient
- Sanford Health
- Fargo, ND
- 21 days ago
- Fargo, ND
- 21 days ago
Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care...
In PersonIT Support Desk Technician, Fargo ND (In Person Position)
- MedBridge Healthcare
- Fargo, ND
- 30+ days ago
- Fargo, ND
- 30+ days ago
Proficiency in Windows Operating System and Microsoft Office applications, including Microsoft 365 Services and web-based platforms....
In Person- Moorhead School District 152
- Moorhead, MN (8 miles from Fargo, ND)
- 30+ days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 30+ days ago
Building Computer Technician Moorhead School District 152 District - Moorhead, Minnesota This job is also posted in Moorhead School District 152 Job Details Job ID:5684813 Application Deadline:Jun...
In PersonIT Help Desk Analyst Location: Fargo, ND Type: Full-Time We're hiring an IT Help Desk Analyst to provide technical support to end users via phone, email, and in person....
In Person ContractIT Support Associate II, Operations Technology Solution (OTS)
- Amazon
- Fargo, ND
- 60+ days ago
- Fargo, ND
- 60+ days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonDemographic Data for Fargo, ND
Moving to Fargo, ND? Find some basic demographic data about Fargo, ND below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fargo, ND
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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