Help Desk Analyst Jobs in North Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonBravera Holdings Corp. is hiring for a Desktop Support position in Fargo, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in...
In PersonSupport Microsoft operating systems, Microsoft Office, and Google Workspace. Install, configure, and maintain hardware and software systems....
In PersonCompany Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
In PersonBe part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
In PersonWe are looking for a Desktop Support Engineer with strong experience in IT support, endpoint security, and compliance standards. The candidate will be responsible for providing technical support...
In PersonService Desk Analyst Job Description The Service Desk Analyst provides Tier 1 technical assistance and administrative support to internal employees via phone and email. This role focuses on...
In Person ContractBiomedical Equipment Support Specialist
- Fargo VA Medical Center
- Fargo, ND
- 19 days ago
- Fargo, ND
- 19 days ago
systems, and McAfee)....
In Person Part TimeClinical Service Desk-Helpdesk Associate-REMOTE-US
- NTT Communications
- Fargo, ND
- 21 days ago
- Fargo, ND
- 21 days ago
Req ID: 371542 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and...
RemoteClinical Applications Support Analyst - Inpatient
- Sanford Health
- Bismarck, ND
- 21 days ago
- Bismarck, ND
- 21 days ago
Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care...
In PersonIT Support Desk Technician, Fargo ND (In Person Position)
- MedBridge Healthcare
- Fargo, ND
- 30+ days ago
- Fargo, ND
- 30+ days ago
Proficiency in Windows Operating System and Microsoft Office applications, including Microsoft 365 Services and web-based platforms....
In PersonIT Help Desk Analyst Location: Fargo, ND Type: Full-Time We're hiring an IT Help Desk Analyst to provide technical support to end users via phone, email, and in person....
In Person ContractBPS Technology Support Specialist - Student Intern I
- Bismarck Public Schools
- Bismarck, ND
- 45+ days ago
- Bismarck, ND
- 45+ days ago
BPS Technology Support Specialist - Student Intern I Bismarck Public Schools High Schools - Bismarck, North Dakota Open in Google Maps This job is also posted in Bismarck Public Schools Job...
In Person Internship- Bismarck Public Schools
- Bismarck, ND
- 45+ days ago
- Bismarck, ND
- 45+ days ago
Provide Frontline Support : Assist with various software applications, computer equipment, and operating systems for the district....
In PersonIT Support Associate II, Operations Technology Solution (OTS)
- Amazon
- Fargo, ND
- 60+ days ago
- Fargo, ND
- 60+ days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonDemographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in North Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »