Help Desk Analyst Jobs in North Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Salary/Position Classification $14.00 hourly, Non-Exempt (Eligible for overtime) 12-15 hours per week 100% Remote Work Availability: No Hybrid Work Availability (requires some time on campus): No...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Salary/Position Classification $12.00 Hourly, Non-Exempt (Eligible for overtime) 10-15 hours per week 100% Remote Work Availability: No Hybrid Work Availability: No Purpose of Position This is a...
Proficiency in Windows Operating System and Microsoft Office applications, including Microsoft 365 Services and web-based platforms....
Help Desk Specialist Salary: $46,191.52 Annually Description This is a standard position description whose function is to provide assistance to a specialized assistance program for users in...
systems and software Familiarity with basic support of TCP/IP networks Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) Familiarity with Telephony Familiarity...
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
Help Desk Assistant CATEGORIES: Collaboration & teamwork, Communication, Critical thinking & problem solving, Professionalism, Student, Student Services, Technology DEPARTMENT: Academic Support...
A solid understanding of computer hardware, operating systems, and networking fundamentals will enable you to troubleshoot effectively....
Remote -Technology Technical Support Representative
- Mountain, ND
- 30+ days ago
- Mountain, ND
- 30+ days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
Remote WorkJob Summary: The Technical Support Specialist serves as liaison between operations and customers during the post-sales phase of the sales cycle. This role is accountable for new account setup,...
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in North Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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