Help Desk Analyst Jobs in Saint Louis, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- D2 Technical Services
- Saint Louis, MO
- 1 hour ago
- Saint Louis, MO
- 1 hour ago
Junior Helpdesk Specialist D2 Technical Services St. Louis, MO Job Details 5 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k)...
In Person- Careers at CBIZ
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 1 hour ago
- Maryland Heights, MO (15 miles from Saint Louis, MO)
- 1 hour ago
View More Jobs IT Support Technician Maryland Heights, MO, United States (Hybrid) Be the First to Apply Apply Now Job Info Job Identification 5700 Posting Date 06/02/2026, 04:48 PM Locations 201...
In PersonJourneyman User Support Specialist (Priority Team - Shift 2)
- Govcio LLC
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Advanced proficiency in Windows operating systems with active administration knowledge of Active Directory and Azure environments....
In Person- Metro Transit - St. Louis
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Supports and maintains Microsoft Windows operating systems, Microsoft 365, agency-specific applications, and enterprise tools such as SCCM, Active Directory, and ServiceNow....
In PersonRole Summary This position involves providing technical support and troubleshooting services within an IT help desk environment. The role requires addressing customer inquiries related to...
In PersonThe St. Louis Public Library is seeking a Help Desk Technician to join the Technology Department. The Help Desk Technician is responsible for providing Level 1 support to Library staff. We are...
In PersonTechnical Support Specialist II - Elevated Support, WashU IT
- Washington University
- Saint Louis, MO
- 5 days ago
- Saint Louis, MO
- 5 days ago
Scheduled Hours 40 Position Summary Desktop support: Provides University leadership daily support of workstations, including operating system, software installation and maintenance and hardware....
In PersonJob Requirements Saint Louis, MO Top Secret Polygraph None Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description USmax Corporation is seeking a...
In Person- Scitor Corporation
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 7 days ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 7 days ago
OR Operating System (e.g., Microsoft, Linux, Solaris, etc.)...
In PersonKforce is looking for a Desktop Support Technician to come aboard a contract opportunity with one of our clients. Summary:The Technician will resolve incidents escalated from first line of support...
In PersonMid-Level Conference Room Support Specialist Sign on Bonus Potential
- Boeing
- Berkeley, MO (11 miles from Saint Louis, MO)
- 8 days ago
- Berkeley, MO (11 miles from Saint Louis, MO)
- 8 days ago
Systems (Server 2003-2016, Windows 7 and 10) Conflict of Interest: Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process....
In PersonSenior Technical Support Supervisor Sign on Bonus Potential
- Boeing
- Berkeley, MO (11 miles from Saint Louis, MO)
- 8 days ago
- Berkeley, MO (11 miles from Saint Louis, MO)
- 8 days ago
Senior Technical Support Supervisor **Sign on Bonus Potential** Company: The Boeing Company The Boeing Companys Specialized United States Infrastructure Operations Organization is currently...
In Person- Missouri Historical Society
- Saint Louis, MO
- 8 days ago
- Saint Louis, MO
- 8 days ago
Job DetailsJob Location: Missouri History Museum - St. Louis, MO 63112Position Type: Full TimeSalary Range: $19.69 - $21.88 HourlyThe Missouri Historical Society is looking for technically skilled...
In PersonAccounting Technical Support Associate
- Fiserv, Inc.
- Columbia, IL (12 miles from Saint Louis, MO)
- 11 days ago
- Columbia, IL (12 miles from Saint Louis, MO)
- 11 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
In Person- TEKsystems c/o Allegis Group
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 12 days ago
- Scott Air Force Base, IL (19 miles from Saint Louis, MO)
- 12 days ago
Job Requirements Scott AFB, IL Secret Polygraph not specified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description We are seeking Secret...
In PersonDemographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Saint Louis, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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