Help Desk Analyst Jobs in Missouri
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Job Description Distribution Center Help Desk Avenida Multiparque, Cienega De Flores, NL 65583 NL100 Distribution Center Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Find your...
Desktop Support Technician - Mid Shift Hours
- Kansas City, MO
- 18 hours ago
- Kansas City, MO
- 18 hours ago
Salary Not Available Position range in Missouri $42k - $67k Per Year Desktop Support Technician - Mid Shift Hours F2Onsite Occupation: Computer User Support Specialists Location: Kansas City, MO -...
Salary Not Available Position range in Missouri $42k - $67k Per Year Technical Support Specialist ISPN Network Services Occupation: Computer User Support Specialists Location: Saint Louis, MO -...
systems and software - Utilize ENT's ticketing and issue tracking system to initiate, respond to, update, and document end-user support requests to issue completion - Utilize ConnectWise, NinjaOne,...
Salary Not Available Position range in Missouri $57k - $114k Per Year IT Helpdesk Technician Absolute Computer Solutions Occupation: Computer and Mathematical Occupations Location: Maryland...
Bi-Lingual (ELL) Family Support Specialist 2025-26 SY
- Saint Louis, MO
- 22 hours ago
- Saint Louis, MO
- 22 hours ago
JOB SUMMARY Normandy Schools Collaborative is seeking a Bi-Lingual (ELL) Family Support Specialist. Under the direction of the Executive Director of Student Support,our Bi-Lingual Family Support...
- Chesterfield, MO
- 1 day ago
- Chesterfield, MO
- 1 day ago
We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique...
Remote WorkSummary This position could include potential career growth into the EPIC service desk. This position will primarily work 8:00am - 4;30pm but will require some flexibility to ensure coverage is...
Preferred: Experience as a Medical Assistant, LPN or CNA Skills Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications....
Specialist II, IT Support - Information Technology
- Springfield, MO
- 3 days ago
- Springfield, MO
- 3 days ago
Job Title: Specialist II- IT Support Department: Information Technology Pay Grade: I230 FLSA Status : Non-Exempt Reports to: Manager IV – User Support GENERAL PURPOSE Responsible for providing...
Analyze end user hardware, operating system and business application issues....
Location: Kansas City, MO Description: Our client is currently seeking a Desktop support Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically...
Install/Upgrade desktop operating systems, drivers, memory, hard drives and other peripherals, as required. Evaluate new hardware and software configurations....
Company Description Who We Are: As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right...
Help Desk Support Specialist (Remote) Network Solutions
- Maryland Heights, MO
- 5 days ago
- Maryland Heights, MO
- 5 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Missouri
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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