Help Desk Analyst Jobs in Elk River, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Digital Learning and Device Support Specialist
- Spring Lake Park School Dist
- Spring Lake Park, MN (23 miles from Elk River, MN)
- 1 day ago
- Spring Lake Park, MN (23 miles from Elk River, MN)
- 1 day ago
Openings as of Sunday, May 31, 2026 Digital Learning and Device Support Specialist JobID: 6950 Position Type: Technology/Computer Technician Date Posted: 5/28/2026 Location: District Services...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Plymouth, MN (23 miles from Elk River, MN)
- 1 day ago
- Plymouth, MN (23 miles from Elk River, MN)
- 1 day ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In Person- Loram Maintenance
- Hamel, MN (17 miles from Elk River, MN)
- 5 days ago
- Hamel, MN (17 miles from Elk River, MN)
- 5 days ago
system, BIOS, and application software of corporate computers as required Assist with deployment of specialized software as needed....
RemoteSummer Technology Assistant - 2026
- Princeton Public Schools
- Princeton, MN (17 miles from Elk River, MN)
- 19 days ago
- Princeton, MN (17 miles from Elk River, MN)
- 19 days ago
Summer Technology Assistant - 2026 Princeton School District 477 District Office - Princeton, Minnesota Job Details Job ID:5714190 Application Deadline:Posted until filled Re-Posted:May 15, 2026...
In Person- Nexus Family Healing
- Plymouth, MN (23 miles from Elk River, MN)
- 21 days ago
- Plymouth, MN (23 miles from Elk River, MN)
- 21 days ago
Nexus Family Healing is looking to hire a Electronic Health Records Helpdesk Technician to join our fantastic team! For more than 50 years, Nexus has empowered thousands of children, families, and...
Hybrid Full TimeDemographic Data for Elk River, MN
Moving to Elk River, MN? Find some basic demographic data about Elk River, MN below.
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Salary for Help Desk Analyst Jobs in Elk River, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Elk River, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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