Help Desk Analyst Jobs in Minnesota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Installation & Configuration: Install, configure, and update software and operating systems. Hardware Maintenance: Clean and perform basic repairs on computer hardware....
Remote Work**About the role and what youll be doing:** The IT Help Desk Support role is responsible for providing technical assistance and support related to computer systems, hardware, and software....
Remote WorkAdvisor Enablement Opportunity in Financial Services Technology Support Specialist, Osaic Advisory Services Location(s): 2300 Windy Ridge Parkway, Atlanta, GA 30339 877 Executive Center Drive...
Job ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...
One of the largest and most established financial institutions in North America is seeking a Helpdesk Technician to join the client services team. They are looking for a Help Desk Technician with...
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystem-based images for PC workstations at HCMC Provide support and resources for the implementation, go-live, and ongoing support of new systems or applications Participate with management and peers...
Passkey is a well-established IT Service Provider based in the Twin Cities, proudly serving clients since 1991. We specialize in Cybersecurity, IT consulting, deployment, monitoring, and support...
Passkey is a well-established Managed Services IT provider based in the Twin Cities, proudly serving clients since 1991. We specialize in Cybersecurity, IT consulting, deployment, monitoring, and...
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Help Desk Technician TriCom Technical Services Saint Cloud, MN Dice April 22, 2025 Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups;...
Position Type: Technology Date Posted: 6/25/2025 Location: Litchfield Middle School Date Available: 8/25/25 Closing Date: until filled Additional Information: Show/Hide Litchfield Public...
Waste Management WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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