Help Desk Analyst Jobs in Terre Haute, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Indiana State University
- Terre Haute, IN
- 3 days ago
- Terre Haute, IN
- 3 days ago
Computer Technician I Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. All student employees will be required to submit employment...
In Person- Sardine AI
- Brazil, IN (15 miles from Terre Haute, IN)
- 4 days ago
- Brazil, IN (15 miles from Terre Haute, IN)
- 4 days ago
Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today,...
Remote- Optimove
- Brazil, IN (15 miles from Terre Haute, IN)
- 25 days ago
- Brazil, IN (15 miles from Terre Haute, IN)
- 25 days ago
At Optimove, we believe people are capable of more than a single job description. You're not hired just to fill a position- you're empowered to shape it, grow it, and make it your own. We call...
In Person- Indiana State University
- Terre Haute, IN
- 27 days ago
- Terre Haute, IN
- 27 days ago
Computer Technician II Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. All student employees will be required to submit employment...
In PersonL2 Production Support Engineer (Java, SQL, Linux)
- Encora Digital
- Brazil, IN (15 miles from Terre Haute, IN)
- 30+ days ago
- Brazil, IN (15 miles from Terre Haute, IN)
- 30+ days ago
Important Information Location: Sao Paulo Job Mode: Full-time Work Mode: In-Person Job Summary We are seeking a highly skilled and experiencedSupport Engineer to execute on support issues while...
In PersonL3 Production Support Engineer (Java, SQL, Linux)
- Encora Digital
- Brazil, IN (15 miles from Terre Haute, IN)
- 30+ days ago
- Brazil, IN (15 miles from Terre Haute, IN)
- 30+ days ago
system, commands, and utilities; Strong ability to debug application issues to identify the underlying root cause; Good exposure using AI models in support function; Advanced level experience to work...
In PersonDesktop Support Administrator III
- ABC Fitness Solutions
- Brazil, IN (15 miles from Terre Haute, IN)
- 45+ days ago
- Brazil, IN (15 miles from Terre Haute, IN)
- 45+ days ago
Junte-se a ABC Fitness e faca parte de uma cultura tao ambiciosa quanto autentica. Vamos transformar o futuro do fitness - juntos! Nossos Valores Best Life Acreditamos que um grande trabalho...
RemoteDemographic Data for Terre Haute, IN
Moving to Terre Haute, IN? Find some basic demographic data about Terre Haute, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Terre Haute, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Terre Haute, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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