Help Desk Analyst Jobs in Indiana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Hardware Technician IV BC forward is currently seeking Hardware Technician IV as a Remote opportunity!! Position Title: Hardware Technician IV Location: Remote with 90% Travell Anticipated Start...
Remote WorkAbout Us At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics )...
Senior Cloud Support Engineer - Data Platform (MORNING SHIFT - 6 AM IST onwards)
- IN
- 3 days ago
- IN
- 3 days ago
We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Staff Cloud Support Engineer - Application Security (MORNING SHIFT - 6 AM IST onwards)
- IN
- 3 days ago
- IN
- 3 days ago
We are looking for a Staff Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Summary** A Region Support Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping engaged with local business priorities. Serving as Consulting...
Introduction Monitor and manage firewalls, IDS/IPS, and working of network security tools. Assist in configuring and troubleshooting firewall rules, VPNs, and security policies. Conduct basic...
The University of Evansville is seeking a Desktop Support Coordinator to join our dynamic campus IT team. This full-time, on-site position offers the opportunity to work hands-on across our...
Opportunity: This position will assist with Information Technology regarding configuration, imaging, and deployment of computers as well as phones. Additionally, this role will require updating...
Job Applicant Privacy Notice Dot Net Technical Support Publication Date: Apr 11, 2025 Ref. No: 530226 Location: Navi Mumbai, IN Eviden, part of the Atos Group, with an annual revenue of circa 5...
This is a part-time, temporary position filled each semester on an as-needed basis. Responsibilities include: basic troubleshooting for computers and printers (hardware and software); assisting...
About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By...
Desk support environment....
systems and networks Bruker is an equal opportunity employer....
Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the...
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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