Help Desk Analyst Jobs in Indiana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Taft Stettinius & Hollister LLP
- Indianapolis, IN
- 11 days ago
- Taft Stettinius & Hollister LLP
- Indianapolis, IN
- 11 days ago
Taft is currently seeking an IT Service Analyst to join our team in Indianapolis. We are seeking an IT Service Analyst for our Indiana office. IT Service Analysts serve clients by providing...
Administer and maintain a Horizon View environment, including: Spinning up new desktop pools Managing FSLogix profile containers Configuring and supporting Cloud Gateway Collaborate on the...
Transforming the Future with Convergence of Simulation and Data IT Support Technician Job Summary: Our client in Warsaw, IN is looking for an IT Support Technician. This is a contract position....
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
Promotes the sale of Amada software and peripherals within assigned territory. Conducts on-site support to set up the software parameters to match the machine's specifications to take full...
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the...
Considerable knowledge of network operating systems in use by Indiana State Government. Considerable knowledge of networking protocols....
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Finance, located in Indianapolis, IN. Additional...
As a Desktop Support Analyst at Cleveland-Cliffs New Carlisle, you will be an integral part of the autonomous work teams that make up the New Carlisle quality, production, and maintenance...
Job Title: Help Desk Analyst 2 Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary We are seeking a detail-oriented and customer-focused Help Desk...
Job Details Deskside Technician II IT Support Specilist II WarsaW, IN Posted: 8/18/2025 Job Description Job ID#: 61363 Job Category: Deskside Technician II Position Type: Full Time Duration: 12...
Support Windows 10/11 operating systems: login issues, updates, performance, and user configurations. Address basic network connectivity problems (Wi-Fi, VPN, etc.)....
databases and reading / writing T-SQL Previous experience with property tax software support and or knowledge of the property tax life cycle Experience with the following: SQL, Excel, Crystal Reports...
Benefits Information This position will work Wednesday-Saturday 15:00-01:30 Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time...
Job Summary This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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