Help Desk Analyst Jobs in Brazil, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Terre Haute, IN (15 miles from Brazil, IN)
- 12 days ago
- Terre Haute, IN (15 miles from Brazil, IN)
- 12 days ago
Computer Technician II Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. All student employees will be required to submit employment...
- Terre Haute, IN (15 miles from Brazil, IN)
- 12 days ago
- Terre Haute, IN (15 miles from Brazil, IN)
- 12 days ago
Computer Technician I Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. All student employees will be required to submit employment...
Student Employment - IT Support & Mailroom Assistant - Fall 2025
- Saint Mary of the Woods, IN (17 miles from Brazil, IN)
- 13 days ago
- Saint Mary of the Woods, IN (17 miles from Brazil, IN)
- 13 days ago
Collect mail from USPS from St. Marys Village Post Office Sort and deliver mail and packages to campus mail stops Collect mail from campus mail stops Meter mail and prepare packages for pick-up...
- Terre Haute, IN (15 miles from Brazil, IN)
- 21 days ago
- Terre Haute, IN (15 miles from Brazil, IN)
- 21 days ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
- Terre Haute, IN (20 miles from Brazil, IN)
- 23 days ago
- Terre Haute, IN (20 miles from Brazil, IN)
- 23 days ago
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state,...
- Terre Haute, IN (15 miles from Brazil, IN)
- 27 days ago
- Terre Haute, IN (15 miles from Brazil, IN)
- 27 days ago
Overview The perks of working here Were committed to providing our employees with meaningful benefits and real opportunities. Competitive Pay Good Benefits including: Medical Dental (with...
Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people....
Demographic Data for Brazil, IN
Moving to Brazil, IN? Find some basic demographic data about Brazil, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Brazil, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brazil, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »