Help Desk Analyst Jobs in Pembroke Pines, FL

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 57 Jobs

IT Support Technician

  • Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
  • 1 day ago
  • Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
  • 1 day ago

IT Support Technician WheelHouse IT - 3.3 Fort Lauderdale, FL Job Details Full-time $35,000 - $39,000 a year 23 hours ago Benefits Disability insurance Health insurance Dental insurance Happy hour...

IT - Customer Support Analyst

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 1 day ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 1 day ago

Associate Tech Support Agent: Interpret, evaluate and resolve (if possible), incoming requests via the telephone, email, web, etc. supporting network and email connectivity, computer operating systems...

Desktop Support Technician

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 1 day ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 1 day ago

Proficiency in troubleshooting and supporting Microsoft Windows operating systems (Windows 10/11) and Microsoft Office Suite (Microsoft 365). Experience with macOS operating systems is a plus....

Tier 1 Service Desk Technician

  • Doral, FL (14 miles from Pembroke Pines, FL)
  • 1 day ago
  • Doral, FL (14 miles from Pembroke Pines, FL)
  • 1 day ago

Venatore is seeking junior Service Desk Tier 1 technician on our SCITES Program, currently in year one of a seven-year contract. Position is based in Doral, FL the location of the US Southern...

Epic Cupid-Radiant Support Specialist

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 2 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 2 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

Technical Support Engineer - Marine Simulators

  • Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
  • 2 days ago
  • Fort Lauderdale, FL (10 miles from Pembroke Pines, FL)
  • 2 days ago

Strong knowledge of Windows operating systems, including setup, configuration, and troubleshooting. Good knowledge of electronics, particularly low-voltage systems connection and operation....

Desktop Support JOB Training Program

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 2 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 2 days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Information Technology Support Specialist

  • Hialeah, FL (10 miles from Pembroke Pines, FL)
  • 3 days ago
  • Hialeah, FL (10 miles from Pembroke Pines, FL)
  • 3 days ago

IT Support Specialist Location: Miami, FL Type: In Office Schedule: Monday to Friday, 7:00 AM to 4:00 PM Tyoe of contract: Temp to Perm Pay Rate: $25 per hour Must: ServiceNow Experience...

Desktop Support Engineer with Mac

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago

Desktop Support Engineer with Mac [Miami, FL, 33128] | 2025-06-10 18:02:43 Job Description Candidate with Apple Certified Support Professional (ACSP) Preferred Should have minimum 3 years of...

Computer Technician

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago

Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $38k - $53k Per Year Computer Technician Karls Technology Occupation: Computer,...

Technical Support Specialist

  • Opa Locka, FL (6 miles from Pembroke Pines, FL)
  • 3 days ago
  • Opa Locka, FL (6 miles from Pembroke Pines, FL)
  • 3 days ago

Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Technical Support Specialist INVINCIBLE BOAT COMPANY LLC...

Desktop support Technician- Onsite

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago

Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Desktop support Technician- Onsite Ovation Workplace Services...

On-Site IT Support Analyst

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago

Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year On-Site IT Support Analyst Wilson Elser - Business & Legal...

Tech Support Specialist

  • Deerfield Beach, FL (23 miles from Pembroke Pines, FL)
  • 3 days ago
  • Deerfield Beach, FL (23 miles from Pembroke Pines, FL)
  • 3 days ago

Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Tech Support Specialist Elite Agency Health Occupation: Computer...

IT Support Technician

  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago
  • Miami, FL (15 miles from Pembroke Pines, FL)
  • 3 days ago

Job DescriptionJob Description The IT Support Technician is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations and servers....

Demographic Data for Pembroke Pines, FL

Moving to Pembroke Pines, FL? Find some basic demographic data about Pembroke Pines, FL below.

Local
National
21,536,064
615,315

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Pembroke Pines, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Pembroke Pines, FL offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Pembroke Pines, FL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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