Help Desk Analyst Jobs in Florida
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
Knowledge, Skills & Abilities Knowledge of PC hardware installation and repair, Windows and Apple operating systems and peripheral installation and support....
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Live-In Tier 2 Service Desk Tech/ Full Stack Web Engineer
- Orlando, FL
- 16 hours ago
- Orlando, FL
- 16 hours ago
Live-In Tier 2 Service Desk Technician / Full Stack Web Engineer Company Name: (Confidential/Provided upon Interview) Location: Orlando, Florida (Live-In Role) Employment Type: Full-Time, Live-In...
Skills in: Skilled at installing and providing technical support for software applications and operating systems; skilled at installing and testing computer hardware....
Experience Requirements: Strong software developer's level of understanding of Windows operating systems and/or Android mobile operating systems required....
system support including working knowledge of Microsoft Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (Apple mobile/Android devices / Microsoft Intune Administration,...
IT Support Technician WheelHouse IT - 3.3 Fort Lauderdale, FL Job Details Full-time $35,000 - $39,000 a year 23 hours ago Benefits Disability insurance Health insurance Dental insurance Happy hour...
Associate Tech Support Agent: Interpret, evaluate and resolve (if possible), incoming requests via the telephone, email, web, etc. supporting network and email connectivity, computer operating systems...
Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to user calls, emails, and trouble tickets to provide general IT support. + Create, update, and close out help desk tickets...
Remote WorkIT Support Tech Regular Full-Time Largo Campus, Largo, FL, US 18 days ago Requisition ID: 2075 Salary Range: $20.75 To $20.75 Hourly ABOUT THE ORGANIZATION: Operation PAR, Inc. is a non-profit...
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL
- Tampa, FL
- 22 hours ago
- Tampa, FL
- 22 hours ago
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL Local to Tampa Bay Area - Only Candidates who can work on W2 JOB DESCRIPTION: Duties: Under the direction of Global...
End User Support Specialist#25-16341 St Petersburg, FL 50% Remote Contract Starts 7/07/2025 Ends 12/19/2025 Job Description Genesis10 is seeking an End User Support Specialist for our client in...
Proficiency in troubleshooting and supporting Microsoft Windows operating systems (Windows 10/11) and Microsoft Office Suite (Microsoft 365). Experience with macOS operating systems is a plus....
. + Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. + Confers with end users to resolve...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
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Salary for Help Desk Analyst Jobs in Florida
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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