Help Desk Analyst Jobs in Florida
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT REPRESENTATIVE SNI Technology Jacksonville
- Jacksonville, FL
- moments ago
- Jacksonville, FL
- moments ago
TECHNICAL SUPPORT REPRESENTATIVE SNI Technology Jacksonville, FL (Onsite) Contract to Hire Job Details Help Desk Technician SNI Technology has been retained to assist in filling a Help Desk...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Location: Stuart, FL JOB SUMMARY: We are looking for an IAM Support Specialist to provision access to internally managed applications and systems. You will be responsible for creating accounts for...
Implement and administer computer operating system environment. Mentor Level 1 technicians regarding core technology skills....
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at...
Overview Dispatching is the primary gateway that new service requests funnel through our system. It is our goal to ensure that service requests get correctly tagged and prioritized during the...
Have or earn at least 2 of 3 current, active certifications such as those listed below (or equivalent) within 60 days MTA: Windows Operating System Fundamentals MD-101: Modern Desktop Administrator...
IT Support Engineer Department: IT - HelpDesk Location: Pembroke Pines, FL Why work with us? The North American branch of Generali Global Assistance offers a diverse and inclusive work environment...
* Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages. * Support and maintain COTS and custom designed applications....
Job Description Responding to associate service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems. Building and configuring PCs and laptops...
-- --- --- The Gogo Field Support Engineer (FSE) - Southeast provides high-quality and timely technical customer support for both internal and external customers. This role is responsible for...
Mad Mobile is a pioneering force in shaping the future of retail and restaurant experiences. As the market continues to evolve at a rapid pace, we remain at the forefront of innovation, empowering...
Computer IT, Helpdesk (Part-Time) - Northwest Florida State College
- Niceville, FL
- 1 day ago
- Niceville, FL
- 1 day ago
Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...
Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, printers, mobile devices, and operating systems....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Florida
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Service Now PaaS
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- Network Administration
- Help Desk Support
- IT Support
- Linux
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Collaboration
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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