Help Desk Analyst Jobs in Florida

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 221 Jobs

TECHNICAL SUPPORT REPRESENTATIVE SNI Technology Jacksonville

  • Jacksonville, FL
  • moments ago
  • Jacksonville, FL
  • moments ago

TECHNICAL SUPPORT REPRESENTATIVE SNI Technology Jacksonville, FL (Onsite) Contract to Hire Job Details Help Desk Technician SNI Technology has been retained to assist in filling a Help Desk...

Desktop Support Technician

  • Homestead, FL
  • 11 hours ago
  • Homestead, FL
  • 11 hours ago

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...

Identity & Access Management Support Specialist

  • Stuart, FL
  • 18 hours ago
  • Stuart, FL
  • 18 hours ago

Location: Stuart, FL JOB SUMMARY: We are looking for an IAM Support Specialist to provision access to internally managed applications and systems. You will be responsible for creating accounts for...

Desktop Support Analyst III

  • Clearwater, FL
  • 18 hours ago
  • Clearwater, FL
  • 18 hours ago

Implement and administer computer operating system environment. Mentor Level 1 technicians regarding core technology skills....

Help Desk Analyst I

  • Orlando, FL
  • 18 hours ago
  • Orlando, FL
  • 18 hours ago

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at...

Help Desk Dispatcher

  • Sarasota, FL
  • 21 hours ago
  • Sarasota, FL
  • 21 hours ago

Overview Dispatching is the primary gateway that new service requests funnel through our system. It is our goal to ensure that service requests get correctly tagged and prioritized during the...

Computer Support Specialist II

  • Fort Myers, FL
  • 21 hours ago
  • Fort Myers, FL
  • 21 hours ago

Have or earn at least 2 of 3 current, active certifications such as those listed below (or equivalent) within 60 days MTA: Windows Operating System Fundamentals MD-101: Modern Desktop Administrator...

IT Support Engineer

  • Pembroke Pines, FL
  • 1 day ago
  • Pembroke Pines, FL
  • 1 day ago

IT Support Engineer Department: IT - HelpDesk Location: Pembroke Pines, FL Why work with us? The North American branch of Generali Global Assistance offers a diverse and inclusive work environment...

Desktop Support Technician- ON Site

  • Fort Lauderdale, FL
  • 1 day ago
  • Fort Lauderdale, FL
  • 1 day ago

* Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages. * Support and maintain COTS and custom designed applications....

Field Support Technician

  • Jacksonville, FL
  • 1 day ago
  • Jacksonville, FL
  • 1 day ago

Job Description Responding to associate service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems. Building and configuring PCs and laptops...

Field Support Engineer, Aviation - Southeast

  • Melbourne, FL
  • 1 day ago
  • Melbourne, FL
  • 1 day ago

-- --- --- The Gogo Field Support Engineer (FSE) - Southeast provides high-quality and timely technical customer support for both internal and external customers. This role is responsible for...

L2 Technical Support

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

Mad Mobile is a pioneering force in shaping the future of retail and restaurant experiences. As the market continues to evolve at a rapid pace, we remain at the forefront of innovation, empowering...

Computer IT, Helpdesk (Part-Time) - Northwest Florida State College

  • Niceville, FL
  • 1 day ago
  • Niceville, FL
  • 1 day ago

Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...

Helpdesk Analyst

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...

Service Desk Technician

  • Titusville, FL
  • 1 day ago
  • Titusville, FL
  • 1 day ago

Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, printers, mobile devices, and operating systems....

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Florida offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Florida
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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