Help Desk Analyst Jobs in Florida

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 225 Jobs
Brown & Brown Inc

Application Support Analyst

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Application Support Analyst...

Design Support Engineer

  • Tallahassee, FL
  • 9 hours ago
  • Tallahassee, FL
  • 9 hours ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Overnight Shift T1 NOC Help Desk - Tampa

  • Tampa, FL
  • 9 hours ago
  • Tampa, FL
  • 9 hours ago

An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses...

Advanced Technical Support Engineer

  • Fort Lauderdale, FL
  • 10 hours ago
  • Fort Lauderdale, FL
  • 10 hours ago

Advanced Technical Support Engineers are part of the Advanced Technical Support team and help provide exceptional customer experiences by providing turn-key solutions to service incidents across...

Advanced Technical Support Engineer Lead

  • Fort Lauderdale, FL
  • 10 hours ago
  • Fort Lauderdale, FL
  • 10 hours ago

The Advanced Technical Support Engineer Lead is a key member of the Advanced Technical Support team, responsible for providing exceptional customer experience by delivering turn-key solutions to...

Desktop Support

  • West Palm Beach, FL
  • 10 hours ago
  • West Palm Beach, FL
  • 10 hours ago

Job Title : Desktop Support Location : West Palm Beach, FL, 33410 Duration : 12 months (with possible extension) Job Description: Experience with deskside support to build machines, install...

Senior Field Support Technician

  • Doral, FL
  • 11 hours ago
  • Doral, FL
  • 11 hours ago

ManTech seeks a motivated, career and customer-oriented Senior Field Support Technician to join our team in Doral, FL. Responsibilities include but are not limited to: The Field Support Technician...

Field Support Technician

  • FL
  • 13 hours ago
  • FL
  • 13 hours ago

Responsibilities: Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support. Troubleshoot post deployment...

Tech Support Specialist

  • Groveland, FL
  • 13 hours ago
  • Groveland, FL
  • 13 hours ago

system and hardware for problems, performance issues and job errors....

Customer Support Analyst

  • Bartow, FL
  • 17 hours ago
  • Bartow, FL
  • 17 hours ago

systems; Or Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience; Or Associate degree from an accredited college or...

Sr Tech Support Specialist

  • Saint Petersburg, FL
  • 18 hours ago
  • Saint Petersburg, FL
  • 18 hours ago

KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Applicable hardware, software, and peripheral equipment; Applicable operating systems; Technology troubleshooting techniques....

Education Technology Support Specialist I

  • Leesburg, FL
  • 19 hours ago
  • Leesburg, FL
  • 19 hours ago

Education Technology Support Specialist I Lake-Sumter State College in Leesburg, FL Apply Now Type: Full-Time Salary: $43,000.00 Annually Posted: 07/08/2025 Category: Multimedia and Audiovisual...

Remote Technical Support Associate

  • Fort Myers, FL
  • 19 hours ago
  • Fort Myers, FL
  • 19 hours ago

Remote Technical Support Associate Information Technology $ 16.50 / Hour location_on Fort Myers, Floridapass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...

Remote Work

Senior Help Desk Technician II

  • Tampa, FL
  • 22 hours ago
  • Tampa, FL
  • 22 hours ago

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support...

Senior Help Desk Technician

  • Tampa, FL
  • 22 hours ago
  • Tampa, FL
  • 22 hours ago

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Florida offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Florida
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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