Help Desk Analyst Jobs in Florida
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 1 day ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 1 day ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
Competent in computer systems and operating systems (Windows 10, Mac OS, iOS, etc) Fluent in Active Directory, Azure (Entra ID) and Office 365....
We are currently seeking an IT Help Desk Level 2 to join our team at the Avante Group, Inc corporate office! At our company, YOU are our greatest asset! Why Avante? At Avante, we believe in...
Experience supporting latest operating systems, or successful completion of IT for Everyone certification via Coursera Experience implementing and supporting applications Available for overnight travel...
It Support Technician II (City Employees Only)
- Miami Gardens, FL
- 13 hours ago
- Miami Gardens, FL
- 13 hours ago
Primary activities are in support of Microsoft network and desktop operating systems....
Application Support Analyst III at The Judge Group Inc. Application Support Analyst III at The Judge Group Inc. in Temple Terrace, Florida Posted in Other 4 days ago. Job Description: Location:...
Kasada Senior Technical Support Engineer Job Posted Yesterday Posted Yesterday Remote 5 Locations Senior level The Senior Technical Support Engineer provides high-level technical support for...
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of systems....
Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than...
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Duration of Project: Through September 2025 Location/Address: Gainesville, FL area Interview Process: Video interview If Travel - Travel to locations: minimal, mostly regional Job Description: •...
In depth knowledge of personal computers, operating systems, Office Suite, and use of general business applications....
Provide remote help desk support via phone and/or in-person. Update the internal ticketing system with details related to resolution of issues....
Information Technology Support Specialist
- Deerfield Beach, FL
- 1 day ago
- Deerfield Beach, FL
- 1 day ago
Required Skills & Experience 5+ years of experience as an IT support specialist. An associate's degree or higher in computer science, information technology, or similar OR equivalent years of...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Florida
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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