Help Desk Analyst Jobs in Maitland, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- OneBlood
- Orlando, FL (5 miles from Maitland, FL)
- 1 day ago
- Orlando, FL (5 miles from Maitland, FL)
- 1 day ago
systems, terminal services, print servers and remote-control software Ability to clearly communicate with end users and technicians and present ideas in user-friendly language Ability to recognize,...
In Person- Penn State Health
- Orlando, FL (5 miles from Maitland, FL)
- 2 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 2 days ago
View More Jobs Support Engineer II Kansas City, MO, United States Orlando, FL, United States Nashville, TN, United States United States TRENDING Job Identification 335069 Job Category Support...
Hybrid- DPR Construction
- Orlando, FL (5 miles from Maitland, FL)
- 4 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 4 days ago
Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
Hybrid- City of Altamonte Springs
- Altamonte Springs, FL (2 miles from Maitland, FL)
- 4 days ago
- Altamonte Springs, FL (2 miles from Maitland, FL)
- 4 days ago
Responsible for all aspects of computer hardware, software and applications support working in a Network environment, as well as assisting with basic network administration. Provide primary...
In PersonRemains proficient on networks, operating systems, hardware, software, databases, browsers and related products....
In Person- Loyal Source
- Orlando, FL (5 miles from Maitland, FL)
- 5 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 5 days ago
SUMMARY The Desktop Support role is to ensure proper computer operation so that end users can accomplish business tasks. This includes setting up new Windows computer systems, receiving,...
In Person- TEKsystems
- Orlando, FL (5 miles from Maitland, FL)
- 5 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 5 days ago
Desktop Support Technician Orlando, FL (100% onsite, regional travel required) 12-month contract Looking for someone who enjoys hands-on IT support and troubleshooting in a fast-paced environment....
In Person Contract- Oracle
- Orlando, FL (5 miles from Maitland, FL)
- 6 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 6 days ago
Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on front-end...
In PersonHelp Desk Support I - Maitland, FL
- ADCS Clinics, LLC
- Maitland, FL
- 6 days ago
- Maitland, FL
- 6 days ago
Be proficient in Windows operating systems (Windows 10, etc.), Microsoft Office Suite, and Microsoft Exchange/Outlook. Have experience diagnosing PC hardware problems....
In PersonChat/Phone Support Specialist - Remote
- Inktel Contact Center Solutions
- Orlando, FL (5 miles from Maitland, FL)
- 7 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 7 days ago
System Windows 10 Professional (No Macs or Chromebooks) Information on how to upgrade to Windows 10 Professional can be found here: Two (2) available USB 2.0 or greater ports Minimum Monitor and Accessory...
Remote- TATA Consultancy Services
- Orlando, FL (5 miles from Maitland, FL)
- 7 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 7 days ago
Must Have Technical/Functional Skills Good Communication and knowledge on Imaging/Staging of desktops, laptops and other related devices. Maintain, analyze, and troubleshoot, software and computer...
In PersonImaging Informatics PC Support Technician
- Nemours Foundation
- Orlando, FL (5 miles from Maitland, FL)
- 11 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 11 days ago
The Imaging Informatics Technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment....
In Person- PEAK
- Apopka, FL (9 miles from Maitland, FL)
- 13 days ago
- Apopka, FL (9 miles from Maitland, FL)
- 13 days ago
Position Overview This role provides technical customer service support and troubleshooting via phone and online chat. The position focuses on customer satisfaction through timely responses and...
In Person- CCM iHeartMedia Management Services, Inc. | AMS
- Orlando, FL (5 miles from Maitland, FL)
- 14 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 14 days ago
iHeartMedia Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one...
Hybrid- Rosen Hotels & Resorts, Inc.
- Orlando, FL (5 miles from Maitland, FL)
- 17 days ago
- Orlando, FL (5 miles from Maitland, FL)
- 17 days ago
IT Help Desk - 6384 false Operations Building or Hybrid | Millennium Technology | Full Time Posted yesterday Description Summary: The IT Help Desk will provide technical assistance and support...
In PersonDemographic Data for Maitland, FL
Moving to Maitland, FL? Find some basic demographic data about Maitland, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Maitland, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maitland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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