Help Desk Analyst Jobs in Newark, DE
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Wilmington, DE (12 miles from Newark, DE)
- 4 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 4 days ago
Essential Position (Y/N): LSUE is an Equal Opportunity Employer....
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet,...
- Elsmere, DE (11 miles from Newark, DE)
- 12 days ago
- Elsmere, DE (11 miles from Newark, DE)
- 12 days ago
Advanced skills in Microsoft desktop operating system/applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
- Wilmington, DE (12 miles from Newark, DE)
- 15 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 15 days ago
Job Details Desktop Support Desktop Support Specialist Wilmington, DE Posted: 8/12/2025 Job Description Job ID#: 61312 Job Category: Desktop Support Position Type: Contract Duration: 3 Months...
- New Castle, DE (6 miles from Newark, DE)
- 16 days ago
- New Castle, DE (6 miles from Newark, DE)
- 16 days ago
Development Custom Application Development Low-code/No-code Development Interactive Experiences IoT Development Connected Medical Devices Quality Engineering Test Automation Functional Testing Performance...
- Wilmington, DE (12 miles from Newark, DE)
- 17 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 17 days ago
Brandywine Technology is an IT staffing company located in Wilmington, DE. We are committed to providing candidates with the highest level of personal attention. We are experts who get to know the...
- New Castle, DE (6 miles from Newark, DE)
- 21 days ago
- New Castle, DE (6 miles from Newark, DE)
- 21 days ago
Role Title: Help Desk Operator Position: 1 Location: New Castle, DE Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Excellent communication skills, written...
- Swedesboro, NJ (21 miles from Newark, DE)
- 23 days ago
- Swedesboro, NJ (21 miles from Newark, DE)
- 23 days ago
Key Responsibilities: Provide end-to-end IT support across the warehouse, including hardware, software, and network troubleshooting. Diagnose and resolve issues with printers, scanners, mobile...
- Wilmington, DE (12 miles from Newark, DE)
- 27 days ago
- Wilmington, DE (12 miles from Newark, DE)
- 27 days ago
Demonstrate knowledge and experience using past and current versions of Microsoft Windows operating systems and Microsoft Office.The Jr....
- Glen Mills, PA (23 miles from Newark, DE)
- 30+ days ago
- Glen Mills, PA (23 miles from Newark, DE)
- 30+ days ago
Deploy, configure, maintain, and troubleshoot hardware, software, and operating systems. Support Android mobile devices and resolve issues related to applications, connectivity, and configuration....
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 45+ days ago
A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of...
- Wilmington, DE (12 miles from Newark, DE)
- 60+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 60+ days ago
Job Details: Desktop Engineer - Hybrid Our client located in Wilmington, DE is seeking a Desktop Engineer for their corporate headquarters. This position is hybrid and will require you to be...
Proficiency in managing and troubleshooting Windows and macOS operating systems, as well as experience with Linux-based environments....
- Wilmington, DE (12 miles from Newark, DE)
- 90+ days ago
- Wilmington, DE (12 miles from Newark, DE)
- 90+ days ago
Oversee the configuration, deployment, and lifecycle of operating systems and applications. Implement robust security practices, including conditional access policies and controls....
Demographic Data for Newark, DE
Moving to Newark, DE? Find some basic demographic data about Newark, DE below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Newark, DE
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Newark, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »