Help Desk Analyst Jobs in Delaware
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkJob ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...
Logistics at full potential GXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as...
Troubleshooting informatica mapping, transformation components; Must have Unix command level experience; A solid understanding of SQL, relational database management system, data modeling, and normalization...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Informatica Admin/Support Engineer || FullTime Job Title- Informatica Admin/Support Engineer Location- Wilmington, DE (Complete onsite position Day one) JOb Details Must have a strong knowledge &...
Informatica & Tableau Support Engineer @ Wilmington, DE (Onsite)_ Full Time
- Wilmington, DE
- 4 days ago
- Wilmington, DE
- 4 days ago
Troubleshooting informatica mapping, transformation components; Must have Unix command level experience; A solid understanding of SQL, relational database management system, data modeling, and normalization...
Die Holcim (Suddeutschland) GmbH ist eine Tochter des weltweit fuhrenden Baustoffproduzenten Holcim Ltd. Ob groe oder kleine Projekte: Die Holcim MitarbeiterInnen entwickeln passgenaue Losungen...
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Systems Experience with Linux preferred A+ Certification preferred Ability to work with a variety of people at different levels PHYSICAL DEMANDS: The physical demands described here are representative...
Experience with Java and mobile Application Development(iOS/Android) is a plus....
Desktop Engineer Desktop Engineer - Hybrid Our client located in Wilmington, DE is seeking a Desktop Engineer for their corporate headquarters. This position is hybrid and will require you to be...
Experience required in Microsoft Entra ID (Azure AD) Mobile device management platforms (cloud based and on-prem) Microsoft client device Operating Systems (Windows 10, 11, MacOS) Troubleshooting Tier...
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Delaware
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Citrix
- Incident Management
- MacOS
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Microsoft Active Directory
- Problem Resolution
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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