Help Desk Analyst Jobs in Delaware
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Developer Support Engineer at Meta in Dover, Delaware, United States Job Description Summary: Meta Reality Labs is seeking a Developer Support Engineer to join the team. You will research, review,...
Fujifilm Sr Tech Support Engineer MI -1 in Dover , Delaware Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across our...
Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation...
Minimum of three (3) years of IT Support experience Well versed with computer hardware and accessories Well versed with Microsoft operating systems. Windows 7 & Windows 10....
Extensive understanding of parallel file system principles (preferably Lustre) as well as operating system architecture & principles....
Desktop Support Technician Regular Full-Time Georgetown, DE, US 5 days ago Requisition ID: 1390 Join the High-Flying Team at ALOFT AeroArchitects! Ready to elevate your career? At ALOFT...
Under direct supervision, assists in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and...
Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics...
Help Desk Analyst Location: Dover, DE ( Onsite: 1 day a week (WED) ) Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures....
Req ID:458647 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and...
Technical Support Specialist - PBMAD022825_6-4658 at Beacon Hill Solutions Group, LLC in Dover, Delaware, United States Job Description Position: Technical Support Specialist Location: 100% REMOTE...
Remote WorkRed River Systems Support Engineer II in Dover , Delaware Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Job Title: Microsoft POS Support Specialist Location- Wilmington Delaware Remote- No Qualifications: Bachelor s degree in information technology, Computer Science, or related field preferred. 4 to...
Eliassen Group Operations Support Engineer in Dover , Delaware Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference...
Remote WorkOur client is looking for a detail-oriented and enthusiastic individual to join their IT support team out of their facility in Delaware City, NJ! This individual will be responsible for managing...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
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Salary for Help Desk Analyst Jobs in Delaware
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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