Help Desk Analyst Jobs in Delaware
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application...
Desktop Support - Onsite at MSys Inc. in Dover, Delaware, United States Job Description Job summary: Title: Desktop Support - Onsite Location: Dover, DE, United States Length and terms: Long term...
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet,...
Advanced skills in Microsoft desktop operating system/applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
Job Details Desktop Support Desktop Support Specialist Wilmington, DE Posted: 8/12/2025 Job Description Job ID#: 61312 Job Category: Desktop Support Position Type: Contract Duration: 3 Months...
Title: Desktop Support - Onsite (Local to DE only) Location: Dover, DE, United States Length: Long term Restriction: W2 or C2C Description: **** Very Long term contract Usually the project goes...
Bei CEVA sind wir davon uberzeugt, dass Menschen in der Logistik im Vordergrund stehen. Deshalb bauen wir auf eine Kultur des Vertrauens, in welcher der Teamgeist im Mittelpunkt steht, und fordern...
Development Custom Application Development Low-code/No-code Development Interactive Experiences IoT Development Connected Medical Devices Quality Engineering Test Automation Functional Testing Performance...
Brandywine Technology is an IT staffing company located in Wilmington, DE. We are committed to providing candidates with the highest level of personal attention. We are experts who get to know the...
Senior Technical Support Engineer - Hybrid Senior Technical Support Engineer Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the...
A large government client is looking to add 1 experienced help desk analysts to their team....
Role Title: Help Desk Operator Position: 1 Location: New Castle, DE Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Excellent communication skills, written...
Demonstrate knowledge and experience using past and current versions of Microsoft Windows operating systems and Microsoft Office.The Jr....
#WIR LKQ DACH mit Sitz in Poing bei Munchen ist einer der Hauptakteure im Pkw-Teile-Grohandel in Deutschland, Osterreich und der Schweiz. Rund 5.800 Mitarbeitende sind an 165 Standorten fur die...
A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of...
Demographic Data for Delaware
Moving to Delaware? Find some basic demographic data about Delaware below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Delaware
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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