Help Desk Analyst Jobs in Trumbull, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Desktop Support Analyst
- Cognizant Technology Solutions
- Stamford, CT (22 miles from Trumbull, CT)
- 2 hours ago
- Stamford, CT (22 miles from Trumbull, CT)
- 2 hours ago
Strong technical knowledge of desktop operating systems and software applications. Experience providing deskside support to end-users in a corporate environment....
In Person- Saint Francis Hospital, Inc.
- New Haven, CT (14 miles from Trumbull, CT)
- 3 days ago
- New Haven, CT (14 miles from Trumbull, CT)
- 3 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Days Work Schedule & Location Requirements: This position is scheduled Monday through Friday, 7:30 a.m. to 4:00...
In PersonTechnical Support & Deployment Specialist
- Cogstate
- New Haven, CT (14 miles from Trumbull, CT)
- 4 days ago
- New Haven, CT (14 miles from Trumbull, CT)
- 4 days ago
Experience with MDM solutions such as Intune, JAMF, or similar Skills, Knowledge and Specialist Expertise Strong troubleshooting skills across hardware, operating systems, and applications Experience...
Hybrid- TEKsystems
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
Desktop Support Technician New Haven, CT (Onsite) Overview We are seeking a Desktop Support Technician to join a growing IT team supporting a fast-paced enterprise environment. This role is ideal...
In Person Contract- Saint Francis Hospital, Inc.
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: Responsible for repair, testing and/or servicing of desktop related hardware. Minimum Education: High...
In Person- Saint Francis Hospital, Inc.
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
- New Haven, CT (14 miles from Trumbull, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: This position performs basic technical support to desktop computers, laptops and related technology....
In Person- HOPCo
- Danbury, CT (15 miles from Trumbull, CT)
- 6 days ago
- Danbury, CT (15 miles from Trumbull, CT)
- 6 days ago
Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
RemoteTechnology Assistant / 12 Month Grade 4 / Districtwide
- Cheshire Public Schools
- Cheshire, CT (22 miles from Trumbull, CT)
- 12 days ago
- Cheshire, CT (22 miles from Trumbull, CT)
- 12 days ago
We are seeking a Technology Assistant to provide a high level of support for these devices using various operating systems, e.g., Windows, ChromeOS, and iOS along with providing technical assistance...
In PersonTechnical Support Intern (BTS)
- Save the Children
- Fairfield, CT (7 miles from Trumbull, CT)
- 12 days ago
- Fairfield, CT (7 miles from Trumbull, CT)
- 12 days ago
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote InternshipSenior Desktop Support AnalystEngineer
- Cognizant Technology Solutions
- Stamford, CT (22 miles from Trumbull, CT)
- 19 days ago
- Stamford, CT (22 miles from Trumbull, CT)
- 19 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
In PersonSenior Desktop Support Analyst/Engineer
- Cognizant
- Stamford, CT (22 miles from Trumbull, CT)
- 19 days ago
- Stamford, CT (22 miles from Trumbull, CT)
- 19 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
Remote- Cognizant Technology Solutions
- Stamford, CT (22 miles from Trumbull, CT)
- 20 days ago
- Stamford, CT (22 miles from Trumbull, CT)
- 20 days ago
About the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the...
In Person- Creative Financial Staffing
- Waterbury, CT (22 miles from Trumbull, CT)
- 20 days ago
- Waterbury, CT (22 miles from Trumbull, CT)
- 20 days ago
What Youll Be Doing: Provide Level 1 help desk support Triage and resolve support tickets Answer and route incoming IT calls Assist with walkup technical issues Support video conferencing and meeting...
In Person InternshipSr. Technical Support Specialist, Executive Support & Conferencing
- Gartner
- Stamford, CT (22 miles from Trumbull, CT)
- 22 days ago
- Stamford, CT (22 miles from Trumbull, CT)
- 22 days ago
About this role: We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are...
HybridEnd User Services (IT Support) Analyst
- Graham Capital Management
- Norwalk, CT (15 miles from Trumbull, CT)
- 28 days ago
- Norwalk, CT (15 miles from Trumbull, CT)
- 28 days ago
Description Graham Capital Management, L.P. is seeking a mid-level IT analyst to join the firm's tech-support help desk team. The analyst will sit on the trading floor and provide operational...
In PersonDemographic Data for Trumbull, CT
Moving to Trumbull, CT? Find some basic demographic data about Trumbull, CT below.
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Salary for Help Desk Analyst Jobs in Trumbull, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Trumbull, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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