Help Desk Analyst Jobs in Southington, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- AppleOne
- Hartford, CT (16 miles from Southington, CT)
- 2 days ago
- Hartford, CT (16 miles from Southington, CT)
- 2 days ago
Job Title: Print Management First Responder (IT Support / Printer Support) Location: Hartford, CT 06106Duration: 3 months+ extPay Rate: $23.00/hourSchedule: MondayFriday, 8:00 AM 5:00 PM (45...
In Person- Saint Francis Hospital, Inc.
- New Haven, CT (20 miles from Southington, CT)
- 3 days ago
- New Haven, CT (20 miles from Southington, CT)
- 3 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Days Work Schedule & Location Requirements: This position is scheduled Monday through Friday, 7:30 a.m. to 4:00...
In PersonTechnical Support & Deployment Specialist
- Cogstate
- New Haven, CT (20 miles from Southington, CT)
- 3 days ago
- New Haven, CT (20 miles from Southington, CT)
- 3 days ago
Experience with MDM solutions such as Intune, JAMF, or similar Skills, Knowledge and Specialist Expertise Strong troubleshooting skills across hardware, operating systems, and applications Experience...
Hybrid- TEKsystems
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
Desktop Support Technician New Haven, CT (Onsite) Overview We are seeking a Desktop Support Technician to join a growing IT team supporting a fast-paced enterprise environment. This role is ideal...
In Person Contract- Saint Francis Hospital, Inc.
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: Responsible for repair, testing and/or servicing of desktop related hardware. Minimum Education: High...
In Person- Saint Francis Hospital, Inc.
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
- New Haven, CT (20 miles from Southington, CT)
- 5 days ago
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: This position performs basic technical support to desktop computers, laptops and related technology....
In PersonApplication Support Analyst - Hybrid ,Inperson Interview
- MSys
- Hartford, CT (16 miles from Southington, CT)
- 6 days ago
- Hartford, CT (16 miles from Southington, CT)
- 6 days ago
Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified...
Hybrid- Judge Group, Inc.
- Farmington, CT (8 miles from Southington, CT)
- 7 days ago
- Farmington, CT (8 miles from Southington, CT)
- 7 days ago
Location: Farmington, CT Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Overview The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations....
In PersonSenior Tech Support Specialist
- United Health Group
- Farmington, CT (8 miles from Southington, CT)
- 8 days ago
- Farmington, CT (8 miles from Southington, CT)
- 8 days ago
systems, applications, and network configurations, replacing hardware parts as necessary Prioritize and manage workload independently, focusing on critical clinical items while adapting to new technologies...
In PersonTechnology Assistant / 12 Month Grade 4 / Districtwide
- Cheshire Public Schools
- Cheshire, CT (7 miles from Southington, CT)
- 11 days ago
- Cheshire, CT (7 miles from Southington, CT)
- 11 days ago
We are seeking a Technology Assistant to provide a high level of support for these devices using various operating systems, e.g., Windows, ChromeOS, and iOS along with providing technical assistance...
In Person- Kollasoft Inc.
- Hartford, CT (16 miles from Southington, CT)
- 13 days ago
- Hartford, CT (16 miles from Southington, CT)
- 13 days ago
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID position which requires the contractor to be onsite at least one day a week. Purpose: Ther Office...
HybridSalesforce Application Support Analyst $49.00
- Calance
- Hartford, CT (16 miles from Southington, CT)
- 13 days ago
- Hartford, CT (16 miles from Southington, CT)
- 13 days ago
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you! === ** We will NOT accept 3rd Party...
Hybrid- Voluble Systems LLC
- East Hartford, CT (17 miles from Southington, CT)
- 14 days ago
- East Hartford, CT (17 miles from Southington, CT)
- 14 days ago
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities....
In Person- Black Box Corporation
- Hartford, CT (16 miles from Southington, CT)
- 15 days ago
- Hartford, CT (16 miles from Southington, CT)
- 15 days ago
Primary Roles & Responsibilities This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other...
In Person- Creative Financial Staffing
- Waterbury, CT (9 miles from Southington, CT)
- 20 days ago
- Waterbury, CT (9 miles from Southington, CT)
- 20 days ago
What Youll Be Doing: Provide Level 1 help desk support Triage and resolve support tickets Answer and route incoming IT calls Assist with walkup technical issues Support video conferencing and meeting...
In Person InternshipDemographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
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Salary for Help Desk Analyst Jobs in Southington, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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