Help Desk Analyst Jobs in Longmont, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Flight Controller III (Mission Support Specialist)
- University of Colorado System
- Allenspark, CO (22 miles from Longmont, CO)
- moments ago
- Allenspark, CO (22 miles from Longmont, CO)
- moments ago
The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial spacecraft operations across a...
In PersonDesk Support Specialist position is for individuals that possess a solid foundation in computer systems as well as a foundation in IT fundamentals and their implementations....
In PersonHelp Desk & Network Support Specialist
- Sundance
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...
In PersonFlight Controller III (Mission Support Specialist)
- University of Colorado Boulder
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
- Boulder, CO (10 miles from Longmont, CO)
- 1 day ago
Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...
In PersonDesktop Support Engineer Longmont - CO - Colorado
- Sierra Business Solution LLC
- Longmont, CO
- 1 day ago
- Longmont, CO
- 1 day ago
Onsite Support Tech Worked on LaptopDesktop refresh OS Image Troubleshoot with LaptopDesktop Hardware UnixLinux Good Communication End User Support Stakeholder Management Team Player Ticket handling
In PersonEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Westminster, CO (23 miles from Longmont, CO)
- 2 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 2 days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...
Hybrid- TPI Global (formerly Tech Providers, Inc.)
- Longmont, CO
- 3 days ago
- Longmont, CO
- 3 days ago
Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...
In PersonIT - Geek Street Technical Support
- Saicon Consultants Inc.
- Longmont, CO
- 5 days ago
- Longmont, CO
- 5 days ago
IT - Geek Street Technical Support Location:- Longmont, CO (Onsite) Role Type: - 12+ Months Contract Job Description: Our team is looking for a student with an interest in technology and who works...
In PersonTechnical Support Specialist 2
- Garmin International, Inc.
- Boulder, CO (10 miles from Longmont, CO)
- 6 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 6 days ago
Overview We are seeking a full-time Technical Support Specialist 2 for Garmin's Boulder, CO location. In this role, you will be responsible for providing first and second level support to end...
In PersonSr. Manager, IT Support Services
- Crocs, Inc.
- Westminster, CO (23 miles from Longmont, CO)
- 6 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 6 days ago
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores,...
RemoteAssistive Technology Assistant
- Imagine! Colorado
- Lafayette, CO (10 miles from Longmont, CO)
- 12 days ago
- Lafayette, CO (10 miles from Longmont, CO)
- 12 days ago
Purpose of Position- Assists with the maintenance, installation and support of assistive technology and communications devices for individuals in Imagine!'s direct services. Conducts appropriate...
In PersonSystem Support Specialist- Tier II
- Spectra Logic Corporation
- Boulder, CO (10 miles from Longmont, CO)
- 12 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 12 days ago
Experience supporting Windows and/or Unix-based operating systems. Demonstrated ability to troubleshoot complex technical issues using structured, logical problem-solving methods....
In PersonIT Sr. Help Desk Specialist (Denver, CO)
- Sunland Asphalt
- Henderson, CO (22 miles from Longmont, CO)
- 13 days ago
- Henderson, CO (22 miles from Longmont, CO)
- 13 days ago
SUNLAND ASPHALT Build your career from the ground up. Come join our Award Winning Team. Sunland Asphalt & Construction, LLC. strives to recruit top talent and we are committed to help you grow...
In Person- InnovAge
- Thornton, CO (24 miles from Longmont, CO)
- 14 days ago
- Thornton, CO (24 miles from Longmont, CO)
- 14 days ago
Responsibilities The IT Field Support Specialist I provides advanced onsite technical support to healthcare teams at remote centers, ensuring IT needs are met. This role requires strong...
In PersonSketchUp Technical Support Specialist
- Adecco USA, Inc.
- Westminster, CO (23 miles from Longmont, CO)
- 24 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 24 days ago
Strong troubleshooting,munication, time management, and problem-solving skills Proficiency withputer systems, ticketing systems, Salesforce, Google Suite, and multiple operating systems including Windows...
In PersonDemographic Data for Longmont, CO
Moving to Longmont, CO? Find some basic demographic data about Longmont, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Longmont, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Longmont, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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