Help Desk Analyst Jobs in Colorado
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Provide remote support via Bomgar remote support tool, answer Help Desk support phone line, and provide walk-in customer support. Assist with event A/V setups....
Proofpoint Product Support Engineer in Denver , Colorado It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to...
Insight Global Service Desk Technician in Arvada , Colorado Job Description An employer in Arvada, Co is looking for a Service Desk Technician. This role will be onsite 5 days a week working...
Information Technology Assistant, Full Time- Lakewood, CO
- Lakewood, CO
- 12 hours ago
- Lakewood, CO
- 12 hours ago
VIVO Infusion LLC Information Technology AssistantLakewood CO VIVO Infusion is looking for a full time individual to provide IT support integration and implementation The Information Technology...
Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services...
Two (2) years' experience providing software support and PC maintenance and help desk support preferably in a healthcare environment....
ABBTECH Professional Resources, Inc. Computer Technician in Lakewood , Colorado Hello! ABBTECH Professional Resources and our partner Dell, are looking for a Computer Technician for a project in...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals....
Customer Support Engineer (Tuesday through Saturday Schedule)
- Denver, CO
- 2 days ago
- Denver, CO
- 2 days ago
Posting Open Date: March 13, 2025 Anticipated Posting Close Date*: May 13, 2025 Job posting may close early due to the volume of applicants. Customer Support Engineer Customer Support Engineers...
Posting Open Date: March 13, 2025 Anticipated Posting Close Date*: May 13, 2025 Job posting may close early due to the volume of applicants. Customer Support Engineer Customer Support Engineers...
About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM...
Meaningful experience with installation, configuration and management of Linux-based Operating Systems, including basic shell proficiency (bash, sh, ksh, tcsk, etc.), experience with package management...
Remote Work- Aurora, CO
- 2 days ago
- Aurora, CO
- 2 days ago
Aurora, IL | Hybrid | United States Schedule: Monday -Friday 9am-5:30pm, 1 Saturday per month 8am-5pm Customer Support Specialist In a life without sound, our work provides meaning. As a leading...
Customer Support Specialist Part Time (8am - 12pm M,T,W,F 8am - 5pm Saturday) Job Details Sonova AG
- Aurora, CO
- 2 days ago
- Aurora, CO
- 2 days ago
Aurora, IL | Hybrid | United States Schedule: Monday, Tuesday, Wednesday, Friday 8am-12pm & Saturday 8am-5pm, CST Customer Support Specialist In a life without sound, our work provides meaning. As...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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