Help Desk Analyst Jobs in Colorado

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 171 Jobs

IT Client Technical Support Analyst

  • Allenspark, CO
  • 7 hours ago
  • Allenspark, CO
  • 7 hours ago

Provide remote support via Bomgar remote support tool, answer Help Desk support phone line, and provide walk-in customer support. Assist with event A/V setups....

Product Support Engineer

  • Denver, CO
  • 8 hours ago
  • Denver, CO
  • 8 hours ago

Proofpoint Product Support Engineer in Denver , Colorado It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to...

Service Desk Technician

  • Arvada, CO
  • 9 hours ago
  • Arvada, CO
  • 9 hours ago

Insight Global Service Desk Technician in Arvada , Colorado Job Description An employer in Arvada, Co is looking for a Service Desk Technician. This role will be onsite 5 days a week working...

Information Technology Assistant, Full Time- Lakewood, CO

  • Lakewood, CO
  • 12 hours ago
  • Lakewood, CO
  • 12 hours ago

VIVO Infusion LLC Information Technology AssistantLakewood CO VIVO Infusion is looking for a full time individual to provide IT support integration and implementation The Information Technology...

Service Desk Tech, Tier 1

  • CO
  • 1 day ago
  • CO
  • 1 day ago

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services...

Lead Systems Support Analyst

  • Evergreen, CO
  • 1 day ago
  • Evergreen, CO
  • 1 day ago

Two (2) years' experience providing software support and PC maintenance and help desk support preferably in a healthcare environment....

Computer Technician

  • Lakewood, CO
  • 2 days ago
  • Lakewood, CO
  • 2 days ago

ABBTECH Professional Resources, Inc. Computer Technician in Lakewood , Colorado Hello! ABBTECH Professional Resources and our partner Dell, are looking for a Computer Technician for a project in...

Technical Support Engineer

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...

Field Support Technician

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals....

Customer Support Engineer (Tuesday through Saturday Schedule)

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Posting Open Date: March 13, 2025 Anticipated Posting Close Date*: May 13, 2025 Job posting may close early due to the volume of applicants. Customer Support Engineer Customer Support Engineers...

Customer Support Engineer (Sunday - Thursday Schedule)

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Posting Open Date: March 13, 2025 Anticipated Posting Close Date*: May 13, 2025 Job posting may close early due to the volume of applicants. Customer Support Engineer Customer Support Engineers...

IT Support Analyst

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM...

Technical Support Engineer

  • Denver, CO
  • 2 days ago
  • Denver, CO
  • 2 days ago

Meaningful experience with installation, configuration and management of Linux-based Operating Systems, including basic shell proficiency (bash, sh, ksh, tcsk, etc.), experience with package management...

Remote Work

Aurora, IL | Hybrid | United States Schedule: Monday -Friday 9am-5:30pm, 1 Saturday per month 8am-5pm Customer Support Specialist In a life without sound, our work provides meaning. As a leading...

Aurora, IL | Hybrid | United States Schedule: Monday, Tuesday, Wednesday, Friday 8am-12pm & Saturday 8am-5pm, CST Customer Support Specialist In a life without sound, our work provides meaning. As...

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Colorado offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Colorado
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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