Help Desk Analyst Jobs in Colorado
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Technician - TS/SCI W/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Sr. Computer Network Support Specialist
- Colorado Springs, CO
- 12 hours ago
- Colorado Springs, CO
- 12 hours ago
Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Nisga'a CIOPS provides hands-on experienced services to civilian and DoD programs...
Computer Network Support Specialist
- Colorado Springs, CO
- 12 hours ago
- Colorado Springs, CO
- 12 hours ago
Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Nisga'a CIOPS provides hands-on experienced services to civilian and DoD programs...
Computer User Support Specialist
- Colorado Springs, CO
- 12 hours ago
- Colorado Springs, CO
- 12 hours ago
Assist in the design and implementation of operating system components, ensuring performance, reliability, and security....
Senior Computer User Support Specialist
- Colorado Springs, CO
- 12 hours ago
- Colorado Springs, CO
- 12 hours ago
Design, develop, and implement high-quality components for operating systems and end-user environments....
What you can expect You will specifically support our customers within Zooms Tier 2 Technical Support team. This function supports, develops and maintains strategic partnerships with our...
Remote Work. • Basic hands-on or service desk experience providing hands-on repair for desktop computer hardware and troubleshooting/supporting the Microsoft Windows 7/10 operating systems, TCP/IP networking,...
$45,000 - $60,000 / year Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our...
Help Desk Support Specialist - Secret Clearance
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency....
Help Desk Specialist - Secret Clearance
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Zachary Piper Solutions is seeking a Help Desk Specialist to join a Federal Program located in Colorado Springs, CO. The Help Desk Specialist will provide technical support to our users and...
Global IT Support I Req #1447 Wheat Ridge, CO, USA Job Description Posted Thursday, June 26, 2025 at 10:00 PM Who We Are Wherever there is legalized gambling, jurisdictions have a set of...
Systems Requirements Planner / Technical Support Specialist
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
Job Description: Sigmatech is seeking enthusiastic, well-qualified Systems Requirements Planners/Technical Support Specialists to consult with Government, Faculty, and Staff customers to evaluate...
Job Summary: The PC Technician provides setup, troubleshooting, and maintenance for endpoint computer hardware, Microsoft Windows operating system support, desktop application software, printers, endpoint...
Job ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkDemographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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