Help Desk Analyst Jobs in Colorado

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 135 Jobs

Technical Support Analyst

  • Kforce Technology Staffing
  • Denver, CO
  • 4 hours ago
  • Denver, CO
  • 4 hours ago

Kforce has a client in Denver, CO that is seeking a Technical Support Analyst for a hybrid role. Overview: We are seeking a Technology Support Analyst to support daily IT operations, enhance user...

In Person

ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual

  • Chenega Corporation
  • Colorado Springs, CO
  • 6 hours ago
  • Colorado Springs, CO
  • 6 hours ago

Req ID: 40807 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you...

In Person

Help Desk & Network Support Specialist

  • Sundance
  • Boulder, CO
  • 9 hours ago
  • Boulder, CO
  • 9 hours ago

POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...

In Person

Flight Controller III (Mission Support Specialist)

  • University of Colorado Boulder
  • Boulder, CO
  • 14 hours ago
  • Boulder, CO
  • 14 hours ago

Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...

In Person

Tactical Communications Support Specialist Tier II

  • Trace Systems
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Job Overview Job Title: Tactical Communications Support Specialist Tier II Location: Colorado Springs, Colorado Job Responsibilities Trace Systems is seeking a Tactical Communications Support...

In Person

Help Desk Specialist I Tier 1 Bilingual

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist I Tier 1 Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where...

Remote

Help Desk Specialist I Tier 1

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist I Tier 1 Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

Remote

Help Desk Specialist II

  • Chenega Corporation
  • Colorado Springs, CO
  • 1 day ago
  • Colorado Springs, CO
  • 1 day ago

Overview Help Desk Specialist II Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...

In Person

Ecosystem Technical Support Specialist (Hybrid)

  • Motorola Solutions
  • Westminster, CO
  • 2 days ago
  • Westminster, CO
  • 2 days ago

Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...

Hybrid

Service Desk Agent I

  • American Systems
  • Lakewood, CO
  • 2 days ago
  • Lakewood, CO
  • 2 days ago

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth...

In Person

IT - Technical Support 2

  • TPI Global (formerly Tech Providers, Inc.)
  • Longmont, CO
  • 3 days ago
  • Longmont, CO
  • 3 days ago

Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...

In Person

Help Desk Trainer- TS/SCI W/ POLY

  • General Dynamics Information Technology
  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...

In Person

Technical Support Specialist (Pharmacy Automation) - Denver, CO

  • Swisslog Healthcare
  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

The Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium, such...

In Person

Technical Support Analyst

  • Cripple Creek & Victor Mining Company
  • Cripple Creek, CO
  • 4 days ago
  • Cripple Creek, CO
  • 4 days ago

Who Are We? SSR Mining Inc. is an intermediate gold company with five producing assets located in the USA, Turkey, Canada, and Argentina, combined with a global pipeline of high-quality...

In Person

Senior Erp Support Specialist

  • Liberty Energy Services, LLC
  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

stars chevron_left SENIOR ERP SUPPORT SPECIALIST Denver, Colorado, US Posted On: 28-May-2026 Job Code: 0001273 Department: INFORMATION TECHNOLOGY SYSTEMS - CORPORATE Salary: $75,000 - $100,000...

In Person

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Colorado offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Colorado
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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