Help Desk Analyst Jobs in Colorado
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Technician - TS/SCI W/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
ESTES PARK HEALTH COMPANY DESCRIPTION: Estes Park Health exists to make a positive difference to the health and well-being of all we serve. Located about 90 miles northwest of Denver, at 7,522...
Help Desk Support Service Specialist Intermediate Responsibilities Include: Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting...
Job Description Infosys is seeking a Network Support Engineer. This role requires close partnership and collaboration with Field technicians and other teams. Required Qualifications: Candidate...
Help Desk Specialist - Secret Clearance
- Colorado Springs, CO
- 2 hours ago
- Colorado Springs, CO
- 2 hours ago
Zachary Piper Solutions is seeking a Help Desk Specialist to join a Federal Program located in Colorado Springs, CO. The Help Desk Specialist will provide technical support to our users and...
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in...
We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing...
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAirport IT Support Technician DatamanUSA has an exciting opportunity for a talented Airport IT Support Technician to work with one of our clients in Colorado Springs, CO . We love referrals!...
IT Support Technician IV Location: Englewood, CO Salary: $20.00 USD Hourly - $25.00 USD Hourly Description: Job Title: IT Support Technician IV Location: Englewood CO Job Type: Contract-to-Hire...
UIPath Platform Support Engineer (Onsite - Denver, Colorado)
- Denver, CO
- 22 hours ago
- Denver, CO
- 22 hours ago
Setting up new UiPath environments for the clients (including UiPath Orchestrator, DC, Dameware, And VMs). Supporting RPA setup and configurations on a client server model....
IT Support Technician IV DPP is seeking an IT Support Technician for an opportunity in Englewood, Colorado. Candidates must be able to obtain and maintain a US security clearance. Work...
IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex
- Golden, CO
- 22 hours ago
- Golden, CO
- 22 hours ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote Worksystems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
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Salary for Help Desk Analyst Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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