Help Desk Analyst Jobs in Boulder, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Help Desk Associate I-III
- Brighton, CO (22 miles from Boulder, CO)
- 1 day ago
- Brighton, CO (22 miles from Boulder, CO)
- 1 day ago
Technical Helpdesk Associate I: Experience: One (1) to two (2) years of verifiable experience with desktop hardware, software applications, operating systems, and network connectivity....
- Broomfield, CO (11 miles from Boulder, CO)
- 2 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 2 days ago
. -- --- --- The Gogo IT Help Desk Analyst will be responsible for the configuration, maintenance, and performance of Gogo's enterprise hardware and software systems....
systems, TCP/IP networking, printers and other misc. peripherals....
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
What you will do: Respond to technical support requests for PCs, laptops, mobile devices (iOS/Android), and tablets Troubleshoot Windows 11, Active Directory, and common business applications...
Desktop Support Representative
- Arvada, CO (18 miles from Boulder, CO)
- 4 days ago
- Arvada, CO (18 miles from Boulder, CO)
- 4 days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Technical Support Specialist - HYBRID
- Westminster, CO (17 miles from Boulder, CO)
- 7 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 7 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our...
- Broomfield, CO (11 miles from Boulder, CO)
- 13 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 13 days ago
About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and...
- Black Hawk, CO (23 miles from Boulder, CO)
- 14 days ago
- Black Hawk, CO (23 miles from Boulder, CO)
- 14 days ago
Experience in operating systems, software tools and project management methodologies required. Must be highly proficient in all Microsoft applications....
IT Support; Enterprise Engineer (Okta, Google Workspace, Cisco, Atlassian)
- Golden, CO (23 miles from Boulder, CO)
- 14 days ago
- Golden, CO (23 miles from Boulder, CO)
- 14 days ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAssistive Technology Assistant
- Lafayette, CO (5 miles from Boulder, CO)
- 15 days ago
- Lafayette, CO (5 miles from Boulder, CO)
- 15 days ago
Purpose of Position- Assists with the maintenance, installation and support of assistive technology and communications devices for individuals in Imagine!'s direct services. Conducts appropriate...
Installs the latest version of MS Windows Desktop Operating System. Downloads patches. Sets up network printers or servers on user desktop computers....
- Golden, CO (23 miles from Boulder, CO)
- 16 days ago
- Golden, CO (23 miles from Boulder, CO)
- 16 days ago
Salary Range USD $25.00/Hr. - Overview The Job in a Nutshell: The Help Desk provides a single point of contact for support requests from Store and Lakewood/Golden Store Support Center crew...
- Johnstown, CO (24 miles from Boulder, CO)
- 17 days ago
- Johnstown, CO (24 miles from Boulder, CO)
- 17 days ago
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, sex, age,...
Technical Support Engineer 3 - VCF Compute
- Broomfield, CO (11 miles from Boulder, CO)
- 17 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 17 days ago
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account,...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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