Help Desk Analyst Jobs in Boulder, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAssociate Customer Support Engineer Zayo Group life insurance, vision insurance, parental leave, paid time off, 401(k) United States, Colorado, Boulder Jun 12, 2025 Company Description Zayo...
IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex
- Golden, CO (23 miles from Boulder, CO)
- 1 day ago
- Golden, CO (23 miles from Boulder, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkIT Service Desk Specialist $25.00
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
systems....
Remote Work- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
- Westminster, CO (17 miles from Boulder, CO)
- 5 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 5 days ago
In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
BURNCO is currently looking to engage contracted services of an energetic, personable, and talented IT Support Analyst for our Information Technology team. This will be an onsite role located at...
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
Description Position at Wind River SENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical...
Position at Wind River S ENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent...
IT Helpdesk Technician - Temporary
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
ESSENTIAL FUNCTIONS / RESPONSIBILITIES: Provides user assistance with Windows 11, 10, 7, XP operating systems. Provides technical support remotely, online, and face to face....
Hotel Assistant Director of Maintenance/IT Support - Hotel Boulderado
- Boulder, CO
- 12 days ago
- Boulder, CO
- 12 days ago
Job Close Date: June 10, 2025 or until filled -Please read job description- Collegiate Hotel Group is seeking an Assistant Director of Maintenance/IT Support to join Hotel Boulderado and its...
- Longmont, CO (10 miles from Boulder, CO)
- 12 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 12 days ago
Our client, a leading technology provider, is seeking a Desktop Support Engineer to join their team. As a Desktop Support Engineer, you will be part of the End User Services department supporting...
- Longmont, CO (10 miles from Boulder, CO)
- 13 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 13 days ago
Desktop Support Technician Location: Longmont, CO Schedule: MondayFriday, 8:00 AM5:00 PM (On-Site Only) Pay Rate: $25/hour About the Organization This opportunity is with a large, well-established...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
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Salary for Help Desk Analyst Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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