Help Desk Analyst Jobs in Boulder, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Field Support Specialist: Southeast Region (FL, NC, SC, GA, MD)
- Louisville, CO (6 miles from Boulder, CO)
- 20 hours ago
- Louisville, CO (6 miles from Boulder, CO)
- 20 hours ago
Summary The Field Support Specialist surpasses the customers expectations by providing a personalized experience that prioritizes the customers needs and success to establish trust and loyalty...
Network Technician (Help Desk Technician)
- Evergreen, CO (23 miles from Boulder, CO)
- 1 day ago
- Evergreen, CO (23 miles from Boulder, CO)
- 1 day ago
Requisition Name: Network Technician Description The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS...
Help Desk Linux Oral And Written Communication IT Environment Consultant
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
Help Desk Linux Oral And Written Communication IT Environment Consultant (Jobs in Requirement id 153142 Job title Consultant Job location in Golden, CO Skills required Help Desk, Windows, Linux,...
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
Respond to end user submitted requests for assistance by performing analysis, diagnosis, and resolution of technical problems and recommend/implement corrective solutions. Install, configure,...
- Westminster, CO (17 miles from Boulder, CO)
- 4 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 4 days ago
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems....
- Golden, CO (23 miles from Boulder, CO)
- 4 days ago
- Golden, CO (23 miles from Boulder, CO)
- 4 days ago
The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT...
- Golden, CO (23 miles from Boulder, CO)
- 4 days ago
- Golden, CO (23 miles from Boulder, CO)
- 4 days ago
Job ID: CO 64313 Onsite/Local Help Desk Technician with Linux/Windows/iOS, Manage Engine Ticketing system, Networking experience Location: Golden, CO (CO DOT) Duration: 1 Months Position: 1(2)...
- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI...
Remote WorkSenior Support Engineer - US Federal
- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale unleashing the potential of businesses and people. The Elastic Search AI...
Remote Work- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
- Louisville, CO (6 miles from Boulder, CO)
- 6 days ago
Provide all customers with excellent customer service at each touchpoint to include phone calls, emails and on-line tickets. Answer customer calls and assist customers with orders, questions, and...
Desktop support Engineer Location: Boulder, CO(Onsite) Full Time Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...
Tier 2 Technical Support Specialist
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
Familiarity with both the Windows and Mac operating systems. Capability to multi-task and address changing priorities is a must....
Desktop Support Technician- (United Flea Markets)
- Henderson, CO (20 miles from Boulder, CO)
- 10 days ago
- Henderson, CO (20 miles from Boulder, CO)
- 10 days ago
Desktop Support Technician Full-Time | Wednesday–Sunday | United Flea Markets | Henderson, Co Are you a tech-savvy problem solver with a passion for helping people? United Flea Markets is looking...
IT Field Support Technician Travel Lead - Located in Denver, CO
- Boulder, CO
- 10 days ago
- Boulder, CO
- 10 days ago
Implementation of software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required....
IT Service Desk Analyst I - Hybrid
- Westminster, CO (17 miles from Boulder, CO)
- 12 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 12 days ago
Responsibilities: Provide Tier 1 frontline client support and desktop assistance for field and corporate offices of Bright Horizons Family Solutions Install operating systems and software; patch systems...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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