Help Desk Analyst Jobs in Boulder, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...
In PersonFlight Controller III (Mission Support Specialist)
- University of Colorado Boulder
- Boulder, CO
- 1 day ago
- Boulder, CO
- 1 day ago
Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...
In PersonEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Westminster, CO (17 miles from Boulder, CO)
- 2 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 2 days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...
Hybrid- TPI Global (formerly Tech Providers, Inc.)
- Longmont, CO (10 miles from Boulder, CO)
- 3 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 3 days ago
Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...
In PersonIT - Geek Street Technical Support
- Saicon Consultants Inc.
- Longmont, CO (10 miles from Boulder, CO)
- 5 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 5 days ago
IT - Geek Street Technical Support Location:- Longmont, CO (Onsite) Role Type: - 12+ Months Contract Job Description: Our team is looking for a student with an interest in technology and who works...
In PersonConfiguration Analyst / IT Support
- Ask IT Consulting
- Golden, CO (23 miles from Boulder, CO)
- 5 days ago
- Golden, CO (23 miles from Boulder, CO)
- 5 days ago
Company Description Ask IT Consulting is an equal opportunity employer. All qualified applicants, who are eligible for employment, are considered for positions without regard to race, religion,...
In PersonTechnical Support Specialist 2
- Garmin International, Inc.
- Boulder, CO
- 6 days ago
- Boulder, CO
- 6 days ago
Overview We are seeking a full-time Technical Support Specialist 2 for Garmin's Boulder, CO location. In this role, you will be responsible for providing first and second level support to end...
In PersonSr. Manager, IT Support Services
- Crocs, Inc.
- Westminster, CO (17 miles from Boulder, CO)
- 6 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 6 days ago
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores,...
RemoteAssistive Technology Assistant
- Imagine! Colorado
- Lafayette, CO (5 miles from Boulder, CO)
- 12 days ago
- Lafayette, CO (5 miles from Boulder, CO)
- 12 days ago
Purpose of Position- Assists with the maintenance, installation and support of assistive technology and communications devices for individuals in Imagine!'s direct services. Conducts appropriate...
In PersonSystem Support Specialist- Tier II
- Spectra Logic Corporation
- Boulder, CO
- 12 days ago
- Boulder, CO
- 12 days ago
Experience supporting Windows and/or Unix-based operating systems. Demonstrated ability to troubleshoot complex technical issues using structured, logical problem-solving methods....
In PersonTechnical Support Analyst (Onsite)
- PENN Entertainment, Inc.
- Black Hawk, CO (23 miles from Boulder, CO)
- 13 days ago
- Black Hawk, CO (23 miles from Boulder, CO)
- 13 days ago
Experience in operating systems, software tools and project management methodologies required. Must be highly proficient in all Microsoft applications....
In PersonIT Sr. Help Desk Specialist (Denver, CO)
- Sunland Asphalt
- Henderson, CO (20 miles from Boulder, CO)
- 13 days ago
- Henderson, CO (20 miles from Boulder, CO)
- 13 days ago
SUNLAND ASPHALT Build your career from the ground up. Come join our Award Winning Team. Sunland Asphalt & Construction, LLC. strives to recruit top talent and we are committed to help you grow...
In Person- InnovAge
- Thornton, CO (19 miles from Boulder, CO)
- 14 days ago
- Thornton, CO (19 miles from Boulder, CO)
- 14 days ago
Responsibilities The IT Field Support Specialist I provides advanced onsite technical support to healthcare teams at remote centers, ensuring IT needs are met. This role requires strong...
In PersonSketchUp Technical Support Specialist
- Adecco USA, Inc.
- Westminster, CO (17 miles from Boulder, CO)
- 24 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 24 days ago
Strong troubleshooting,munication, time management, and problem-solving skills Proficiency withputer systems, ticketing systems, Salesforce, Google Suite, and multiple operating systems including Windows...
In Person- JPMorgan Chase & Co.
- Broomfield, CO (11 miles from Boulder, CO)
- 25 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 25 days ago
JobID: 210712160 Category: Technology Support JobSchedule: Full time Posted Date: 2026-05-19T13:45:21+00:00 JobShift: Night Base Pay/Salary: Broomfield, CO $32.00 hr. - $38.00 hr. Aurora, CO...
In PersonDemographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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