Help Desk Analyst Jobs in Black Hawk, CO

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 29 Jobs

IT Support Engineer W/ Google Workspace, JIRA, Okta

Boulder, CO (23 miles from Black Hawk, CO)
1 day ago

Boulder, CO (23 miles from Black Hawk, CO)
1 day ago

Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...

Remote Work

Associate Customer Support Engineer

Boulder, CO (23 miles from Black Hawk, CO)
1 day ago

Boulder, CO (23 miles from Black Hawk, CO)
1 day ago

Associate Customer Support Engineer Zayo Group life insurance, vision insurance, parental leave, paid time off, 401(k) United States, Colorado, Boulder Jun 12, 2025 Company Description Zayo...

IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex

Golden, CO (14 miles from Black Hawk, CO)
1 day ago

Golden, CO (14 miles from Black Hawk, CO)
1 day ago

Remote Work

IT Service Desk Specialist $25.00

Golden, CO (14 miles from Black Hawk, CO)
3 days ago

Golden, CO (14 miles from Black Hawk, CO)
3 days ago

systems....

Remote Work

Operations Support Engineer

Westminster, CO (23 miles from Black Hawk, CO)
3 days ago

Westminster, CO (23 miles from Black Hawk, CO)
3 days ago

Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...

System Support Engineer

Westminster, CO (23 miles from Black Hawk, CO)
5 days ago

Westminster, CO (23 miles from Black Hawk, CO)
5 days ago

In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....

Technical Support Engineer, Splunk o11y Cloud - 33104

Boulder, CO (23 miles from Black Hawk, CO)
6 days ago

Boulder, CO (23 miles from Black Hawk, CO)
6 days ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

IT Support Analyst

Westminster, CO (23 miles from Black Hawk, CO)
9 days ago

Westminster, CO (23 miles from Black Hawk, CO)
9 days ago

BURNCO is currently looking to engage contracted services of an energetic, personable, and talented IT Support Analyst for our Information Technology team. This will be an onsite role located at...

Technical Support Engineer, Splunk o11y Cloud

Boulder, CO (23 miles from Black Hawk, CO)
9 days ago

Boulder, CO (23 miles from Black Hawk, CO)
9 days ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

9698 - Senior Engineer - Technical Support

Boulder, CO (23 miles from Black Hawk, CO)
9 days ago

Boulder, CO (23 miles from Black Hawk, CO)
9 days ago

Description Position at Wind River SENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical...

Senior Engineer - Technical Support

Boulder, CO (23 miles from Black Hawk, CO)
10 days ago

Boulder, CO (23 miles from Black Hawk, CO)
10 days ago

Position at Wind River S ENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent...

Hotel Assistant Director of Maintenance/IT Support - Hotel Boulderado

Boulder, CO (23 miles from Black Hawk, CO)
13 days ago

Boulder, CO (23 miles from Black Hawk, CO)
13 days ago

Job Close Date: June 10, 2025 or until filled -Please read job description- Collegiate Hotel Group is seeking an Assistant Director of Maintenance/IT Support to join Hotel Boulderado and its...

Sr Technical Support Engineer

Broomfield, CO (24 miles from Black Hawk, CO)
15 days ago

Broomfield, CO (24 miles from Black Hawk, CO)
15 days ago

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

IT Support Analyst

Louisville, CO (21 miles from Black Hawk, CO)
15 days ago

Louisville, CO (21 miles from Black Hawk, CO)
15 days ago

Familiarity with relational databases and SQL queries, preferred. Familiarity with issue tracking software (such as Azure DevOps, Spiceworks or Bugzilla), preferred....

IT Help Desk Analyst

Broomfield, CO (24 miles from Black Hawk, CO)
17 days ago

Broomfield, CO (24 miles from Black Hawk, CO)
17 days ago

. --- --- --- The Gogo Business Aviation IT Help Desk Analyst I will be responsible for the configuration, maintenance, and performance of Gogo's enterprise hardware and software systems....

View all 29 jobs

Demographic Data for Black Hawk, CO

Moving to Black Hawk, CO? Find some basic demographic data about Black Hawk, CO below.

Median Age

Average Household Income

Home Value vs Household Income in Black Hawk, CO

Local

National

Total Population

4,037

Number of Businesses

City Size

Small

Help Desk Analyst Online Courses and Training Opportunities

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Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk Professional

Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in Black Hawk, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Black Hawk, CO offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Black Hawk, CO

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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