Help Desk Analyst Remote & Hybrid Only Jobs in California
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Software)
- San Bernardino, CA
- 15 hours ago
- San Bernardino, CA
- 15 hours ago
About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers...
Remote WorkReturn to selected search result Contracted IT Senior Support Specialist Apply locations Stanton, KY, USA time type Full time posted on Posted Today job requisition id JR249621 Job Title...
Remote Worksystems....
Preferred Skills: Familiarity with video conferencing platforms and common office tools, and operating systems. Basic knowledge of networking and cabling....
and Duties Telework is available for this position; however, changes to the telework program are at the Agencys discretion. Remote-centered employees may be required to report in person to one of...
Job Details Technical Support Specialist Desktop Support Specialist San Francisco, CA Posted: 8/22/2025 Job Description Job ID#: 61427 Job Category: Technical Support Specialist Position Type:...
Remote WorkExperience with current laptop/desktop operating systems, including Windows and macOS. Proficiency in Microsoft Office / Microsoft 365 applications and strong documentation skills....
In-depth knowledge of operating systems, O365 administrative tools, and endpoint management applications with the ability to troubleshoot complex issues....
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver...
Remote WorkStudent Assistant - Legislative Help Desk Support (Hybrid)
- Sacramento, CA
- 6 days ago
- Sacramento, CA
- 6 days ago
The Office of Legislative Counsel (OLC) is seeking to hire three (3) self-motivated, independent Student Assistants who are able to master new skills and concepts quickly providing help desk support...
About ngrok Inc. At ngrok, we believe that doing networking the right way should also be the easy way. Over the last 10 years, we've given developers and engineers simple interfaces for getting...
Collaborative people. Progressive builders. Consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships, BNBuilders hires the very...
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data across the...
About the role Chime is looking for an IT Helpdesk Intern to join our IT Support Team. You will gain valuable professional experience working with cutting edge cloud technology platforms and...
Remote WorkApplications Engineer / Technical Support Specialist
- San Diego, CA
- 8 days ago
- San Diego, CA
- 8 days ago
Experienced in documenting requirements and proposing solutions in electrical or automation contexts; proficient in Microsoft Office and relational databases like MS SQL; programming or project management...
Remote WorkDemographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in California
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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