Help Desk Analyst Jobs in San Diego, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Cardiff by the Sea, CA (21 miles from San Diego, CA)
- 16 hours ago
- Cardiff by the Sea, CA (21 miles from San Diego, CA)
- 16 hours ago
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Excellent communication and customer service...
General Atomics (GA), and its affiliated companies, is one of the worlds leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft,...
Helpdesk Technician I (FT) (AM/PM) ("Tecnico de Informatica")
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Job Details Level : Entry Job Location : Bahia - San Diego, CA Position Type : Full Time Education Level : Professional Certification Salary Range : $20.00 - $24.00 Hourly Travel Percentage : Up...
*Experience in Information Technology systems including Microsoft Operating Systems, Microsoft Office and other Microsoft Solution installation, configuration, operation and repair preferred....
Desktop Support Technician / Windows 11 Technician
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
Strong knowledge of Windows 11 operating system and related software. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team....
Apple Genius - IT Support Technician
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision...
Remote WorkAssociates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our...
Accessible Technology Assistant Coordinator (Student Services Professional II)
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Position Summary Are you passionate about accessibility and ensuring equal access to education for all students? San Diego State Universitys Student Disability Services (SDS) is seeking an...
Help Desk Specialist - Tier II
- La Jolla, CA (10 miles from San Diego, CA)
- 5 days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 5 days ago
Assist with Desktop Operating System Security vulnerability updates. Participate in team meetings....
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Accessible Technology Assistant Coordinator (Student Services Professional II) Job No: 547721 Work Type: Locations: San Diego Categories: Unit 4 - APC - Academic Professionals of California,...
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow...
Role : Desktop Support Manager Location : San Diego, CA (Onsite) Duration : 6 Months CTH Position Summary: The Service Manager is responsible for overseeing and coordinating a range of critical IT...
Job Details Job Location : Main Campus - San Diego, CA Position Type : Full-Time/Part-Time Education Level : High School Salary Range : $20.25 - $20.50 Hourly Travel Percentage : None Job Shift :...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »