Help Desk Analyst Jobs in San Diego, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Proficiency with MacOS and Windows operating systems. Excellent knowledge of computer hardware (PC and Mac) and peripherals....
Technical Cloud Support Specialist
- Poway, CA (21 miles from San Diego, CA)
- 12 hours ago
- Poway, CA (21 miles from San Diego, CA)
- 12 hours ago
Essential Functions/Major Responsibilities: Implementing, automating, and supporting secure and scalable infrastructure using public cloud, IaaS, and PaaS platforms. Drive strategic, systemic...
IT Support for an MSP (Mission Valley- Not Remote position)
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Paid PTO Paid Holidays Company sponsored Health Care Company matching 401k Approved expense reimbursement Responsibilities: Oversee the installation and maintenance of operating systems, network systems...
IT Support Technician Part-Time Snapdragon Stadium
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
Proficiency with MacOS and Windows operating systems. Excellent knowledge of computer hardware (PC and Mac) and peripherals....
*Experience in Information Technology systems including Microsoft Operating Systems, Microsoft Office and other Microsoft Solution installation, configuration, operation and repair preferred....
MSP L2 Remote Desktop Support Technician
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market...
Remote WorkIT Specialist Mid (Desktop Support Technician) Secret Clearance
- Lincoln Acres, CA (6 miles from San Diego, CA)
- 3 days ago
- Lincoln Acres, CA (6 miles from San Diego, CA)
- 3 days ago
IT Specialist Mid (Desktop Support Technician) **Secret Clearance** TEKsystems - 3.8 Lincoln Acres, CA Job Details Contract $35 an hour 6 hours ago Benefits Commuter assistance Health savings...
Work Location : Remote in San Diego, California, with occasional onsite visits Engagement Model : Temporary employment; Full-time Work Schedule : Monday - Friday during regular business hours of...
- La Jolla, CA (10 miles from San Diego, CA)
- 4 days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 4 days ago
Insight Global is seeking aDesktop Technician to work for a client out of the San Diego area. This role will be on site 5 days a week supporting the San Diego location for in person support as...
Integrated Technology Support Specialist I
- San Diego, CA (1 mile from San Diego, CA)
- 4 days ago
- San Diego, CA (1 mile from San Diego, CA)
- 4 days ago
This opportunity is open to all interested candidates. The San Diego Unified School District is seeking an Integrated Technology Support Specialist I to provide initial technical support services...
Overview If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k)...
- San Diego, CA (5 miles from San Diego, CA)
- 6 days ago
- San Diego, CA (5 miles from San Diego, CA)
- 6 days ago
BASIC FUNCTION Assist in data collection and assessment for behavior support services; assist in developing, implementing, and training staff in the use of positive behavior support and...
Company: Qualcomm Technologies, Inc. Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: Qualcomm's Visual Technology Team is seeking a Lab...
The role is responsible for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90%...
Biomanufacturing Technical Support Intern - Equipment Engineering - Overall Equipment Effectiveness
- San Diego, CA
- 11 days ago
- San Diego, CA
- 11 days ago
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »