Help Desk Analyst Jobs in San Diego, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Site Support Specialist Location San Diego, California Job type ContractTemporary Salary $ 55 - $ 60 Hour Category AviationAerospace - ITTechnology PDS Tech Commercial Inc, is seeking...
Comprehensive knowledge of PC operating systems, as well as networking and mail standards and supervision of help desk employees. Experience in help desk management in a multi-server environment....
- Poway, CA (21 miles from San Diego, CA)
- 1 day ago
- Poway, CA (21 miles from San Diego, CA)
- 1 day ago
We are seeking an experienced Computer Repair Technician with proven professional experience working for a company performing computer system repairs, including board-level troubleshooting and...
systems and hardware Can install Microsoft Office and other desktop applications Able to follow established troubleshooting and other process documentation Good communications skills....
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Diego Field Office. See below...
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and...
Preferred Skills: Familiarity with video conferencing platforms and common office tools, and operating systems. Basic knowledge of networking and cabling....
- Poway, CA (21 miles from San Diego, CA)
- 4 days ago
- Poway, CA (21 miles from San Diego, CA)
- 4 days ago
Responding to client support queries.Providing support in person, over the phone, or via remote access.Running software diagnostic tools and physically inspecting systems.Talking to clients...
The role is responsible for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. This position is 90%...
ABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's...
POSITION SUMMARY: The Technical Support Engineer provides Second Level Remote Technical Support Services, including device and hosted software solutions, case management, and continuous...
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow...
Client Support Specialist - Greater San Diego, CA Area (REMOTE)
- San Diego, CA
- 6 days ago
- San Diego, CA
- 6 days ago
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below San Diego, Del...
Strong troubleshooting skills in Microsoft operating systems, Microsoft Office Suite, Mac OS, and mobile devices. Experience in troubleshooting in a Microsoft Windows networking environment....
Applications Engineer / Technical Support Specialist
- San Diego, CA
- 8 days ago
- San Diego, CA
- 8 days ago
Experienced in documenting requirements and proposing solutions in electrical or automation contexts; proficient in Microsoft Office and relational databases like MS SQL; programming or project management...
Remote WorkDemographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »