Help Desk Analyst Jobs in El Segundo, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TicketManager
- Calabasas, CA (20 miles from El Segundo, CA)
- 11 days ago
- TicketManager
- Calabasas, CA (20 miles from El Segundo, CA)
- 11 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Long Beach, CA (10 miles from El Segundo, CA)
- 7 hours ago
- Long Beach, CA (10 miles from El Segundo, CA)
- 7 hours ago
Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you...
- Los Angeles, CA (9 miles from El Segundo, CA)
- 7 hours ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 7 hours ago
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · The IT Help Desk Assistant will be supporting the IT Director in the below listed tasks: · Provide daily help desk support for IT issues and functions. · Run...
- City of Industry, CA (22 miles from El Segundo, CA)
- 10 hours ago
- City of Industry, CA (22 miles from El Segundo, CA)
- 10 hours ago
Location: 12860 Crossroads Parkway South, City of Industry, CA, 91746 Duration: 3 months Position Description The Information Technology (IT) Technical Aid works under the supervision of...
District Computer/Network Technician
- Los Angeles, CA (9 miles from El Segundo, CA)
- 15 hours ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 15 hours ago
District Computer/Network Technician Job Summary Under the supervision of the Director of Technology, Assessment and Grant Writing or his/her designee; installs, upgrades, and maintains...
IT Service Desk Support Specialist
- Los Angeles, CA (9 miles from El Segundo, CA)
- 15 hours ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 15 hours ago
Required Qualifications & Education: Bachelor's degree. 3-5 years of experience performing level one help desk support working as part of a corporate help desk/IT team....
- Whittier, CA (22 miles from El Segundo, CA)
- 18 hours ago
- Whittier, CA (22 miles from El Segundo, CA)
- 18 hours ago
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera...
PC Desktop Support Analyst I (on-site)
- Alhambra, CA (19 miles from El Segundo, CA)
- 1 day ago
- Alhambra, CA (19 miles from El Segundo, CA)
- 1 day ago
Familiar with PCs, related software, and operating systems. Experience troubleshooting connectivity issues and conducting/troubleshooting system diagnostics....
Perform installation and configuration of software including operating system, patches, and 3rd party products....
Hiring Computer Technician Testing & Disassembling PCs/Laptops ($20+
- Long Beach, CA (10 miles from El Segundo, CA)
- 2 days ago
- Long Beach, CA (10 miles from El Segundo, CA)
- 2 days ago
We are a growing electronics business in Long Beach, CA, looking to hire a Part-Time or Full-Time Computer Technician to assist with testing, diagnosing, and disassembling PCs and laptops for eBay...
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job...
- Santa Monica, CA (8 miles from El Segundo, CA)
- 2 days ago
- Santa Monica, CA (8 miles from El Segundo, CA)
- 2 days ago
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer. We will be building out a new...
IT Support Analyst -Mission Hills, CA - ONSITE
- Mission Hills, CA (24 miles from El Segundo, CA)
- 3 days ago
- Mission Hills, CA (24 miles from El Segundo, CA)
- 3 days ago
IT Support Analyst -Mission Hills, CA - ONSITE Job Title: IT Support Analyst Location: Mission Hills, CA (Onsite) Type: Long-Term Contract Start Date: ASAP Job Description: We are seeking a...
- Altadena, CA (24 miles from El Segundo, CA)
- 3 days ago
- Altadena, CA (24 miles from El Segundo, CA)
- 3 days ago
Large Enterprise-level IT experience in supporting multiple Operating Systems and environments Interpersonal and People Skills, Listening Skills, Multi-Tasking Ability Preferred Qualifications: Knowledge...
First Point of Contact for core systems support ERP (D365), and other operational software. Serve as the primary contact for all end-users and power users needing ERP assistance. Access and...
Demographic Data for El Segundo, CA
Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in El Segundo, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in El Segundo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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