Help Desk Analyst Jobs in El Segundo, CA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 92 Jobs
TicketManager

Software Support Engineer

  • TicketManager
  • Calabasas, CA (20 miles from El Segundo, CA)
  • 11 days ago
  • TicketManager
  • Calabasas, CA (20 miles from El Segundo, CA)
  • 11 days ago

Patterns desirable Experience with MySQL or similar relational databases An understanding of JavaScript fundamentals including DOM manipulation Experience with AWS, GCP, or Azure Creative and efficient...

Service Desk Agent I

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 17 hours ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 17 hours ago

This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity...

Operational Technology Support Specialist

  • Torrance, CA (7 miles from El Segundo, CA)
  • 18 hours ago
  • Torrance, CA (7 miles from El Segundo, CA)
  • 18 hours ago

Advanced technical knowledge of computer software, operating systems, hardware, and networking Ability and desire to learn and maintain skills with emerging technologies related to IT standards and...

IGA Support Specialist University of Southern California (USC)

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago

ABOUT THE DEPARTMENT The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a...

Contracted IT Senior Support Specialist

  • Stanton, CA (24 miles from El Segundo, CA)
  • 1 day ago
  • Stanton, CA (24 miles from El Segundo, CA)
  • 1 day ago

Return to selected search result Contracted IT Senior Support Specialist Apply locations Stanton, KY, USA time type Full time posted on Posted Today job requisition id JR249621 Job Title...

Remote Work

Principal System Specification Support Engineer

  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago
  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: PolygraphTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to...

Principal Test Infrastructure Planning Support Engineer

  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago
  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: PolygraphTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to...

Principal CONOPS Support Engineer

  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago
  • Redondo Beach, CA (5 miles from El Segundo, CA)
  • 1 day ago

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE TYPE: PolygraphTRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to...

Enterprise Desktop Support Senior Engineer

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 2 days ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 2 days ago

and operating systems....

Desktop Support Engineer I

  • Torrance, CA (7 miles from El Segundo, CA)
  • 2 days ago
  • Torrance, CA (7 miles from El Segundo, CA)
  • 2 days ago

system specification, configuration and ; maintenance, and related software, networking and data communications. ; 2 years hospital or medical group work experience in network computing environment...

IT Support Analyst- Hybrid Option

  • Los Angeles, CA (12 miles from El Segundo, CA)
  • 2 days ago
  • Los Angeles, CA (12 miles from El Segundo, CA)
  • 2 days ago

and Duties Telework is available for this position; however, changes to the telework program are at the Agencys discretion. Remote-centered employees may be required to report in person to one of...

IGA Support Specialist

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 3 days ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 3 days ago

ABOUT THE DEPARTMENT The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a...

Global Helpdesk Technician II

  • Canoga Park, CA (22 miles from El Segundo, CA)
  • 4 days ago
  • Canoga Park, CA (22 miles from El Segundo, CA)
  • 4 days ago

Overview Summary/Objective The Helpdesk Support Tech II position requires an enthusiastic, dependable, and reliable individual who has previous Tier 2 support experience (3 years min.). Customer...

Telecommunications and Computer Technician (Signing Bonus)

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 4 days ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 4 days ago

Telecommunications and Computer Technician (Signing Bonus) Job Summary Working Hours: 8:00 a.m. to 4:30 p.m. Requirements / Qualifications Persons interested in applying and being interviewed for...

Help Desk Technician I

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 4 days ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 4 days ago

Minimum Qualifications Associate degree in Computer Science, Information Technology or related field or 2 years of experience in help desk support....

Demographic Data for El Segundo, CA

Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.

Local
National
17,272
2,247
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in El Segundo, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in El Segundo, CA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in El Segundo, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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