Help Desk Analyst Jobs in El Segundo, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11)....
- TicketManager
- Calabasas, CA (20 miles from El Segundo, CA)
- 11 days ago
- TicketManager
- Calabasas, CA (20 miles from El Segundo, CA)
- 11 days ago
Patterns desirable Experience with MySQL or similar relational databases An understanding of JavaScript fundamentals including DOM manipulation Experience with AWS, GCP, or Azure Creative and efficient...
- Los Angeles, CA (9 miles from El Segundo, CA)
- 8 hours ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 8 hours ago
WORKSTATION PC TECHNICIAN - INT Location: Los Angeles, CA Type: Contract Job #83099 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: Woodland Hills, CA 91367...
NOW HIRING: Desktop Support Engineer Los Angeles, CA (Onsite)
- Los Angeles, CA (9 miles from El Segundo, CA)
- 8 hours ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 8 hours ago
Key Requirements: 5+ years of experience with desktop hardware, operating systems, mobile devices, bar code scanners, and printers Strong knowledge of Microsoft 0365 tools (Windows, Outlook, Office,...
- Westchester, CA (2 miles from El Segundo, CA)
- 8 hours ago
- Westchester, CA (2 miles from El Segundo, CA)
- 8 hours ago
Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in installing, configuring, and administration of Windows operating systems (Windows 10, 11)....
Workstation PC Technician - Woodland Hills
- Woodland Hills, CA (20 miles from El Segundo, CA)
- 8 hours ago
- Woodland Hills, CA (20 miles from El Segundo, CA)
- 8 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Systems and Technology Support Specialist
- Los Angeles, CA (9 miles from El Segundo, CA)
- 1 day ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 1 day ago
Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....
Support Engineer, Linear Ops, Prime Video
- Culver City, CA (5 miles from El Segundo, CA)
- 1 day ago
- Culver City, CA (5 miles from El Segundo, CA)
- 1 day ago
Prime Video is seeking a talented, driven Support Engineer to who can help support our future as we grow our business around the world. Our ideal candidate will have a deep focus on customers...
Desktop Support Technician Looking for Desktop Support Technician With atleast 5 Years of Experience, Skills: Microsoft Office, Windows, Troubleshooting, Imaging, Level 2 Support, Printer...
Client Services Technical Support Analyst
- Universal City, CA (15 miles from El Segundo, CA)
- 1 day ago
- Universal City, CA (15 miles from El Segundo, CA)
- 1 day ago
A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a contract basis. In this role, the Client Services...
Senior Helpdesk Support (Temporary)
- Carson, CA (10 miles from El Segundo, CA)
- 1 day ago
- Carson, CA (10 miles from El Segundo, CA)
- 1 day ago
Senior Helpdesk Support (Temporary) **Department:** IT - Helpdesk **Location:** Carson, CA START YOUR APPLICATION START YOUR APPLICATION
IT Technical Support Specialist
- Los Angeles, CA (9 miles from El Segundo, CA)
- 1 day ago
- Los Angeles, CA (9 miles from El Segundo, CA)
- 1 day ago
Atlas is a nationwide leader in civil engineering materials testing and geotechnical consulting services for environmental industrial and infrastructure construction projects Headquartered in...
Professional Expert - ITS Help Desk
- Pasadena, CA (22 miles from El Segundo, CA)
- 1 day ago
- Pasadena, CA (22 miles from El Segundo, CA)
- 1 day ago
Professional Expert - ITS Help Desk Salary Location Pasadena, CA Job Type Hourly Job Number 08060 Department Business & Administrative Services Division Information Technology Services Opening...
Systems and Technology Support Specialist California State University, Northridge
- Northridge, CA (23 miles from El Segundo, CA)
- 1 day ago
- Northridge, CA (23 miles from El Segundo, CA)
- 1 day ago
Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....
Professional Expert - ITS Help Desk
- Pasadena, CA (21 miles from El Segundo, CA)
- 2 days ago
- Pasadena, CA (21 miles from El Segundo, CA)
- 2 days ago
PLEASE BE SURE TO SUBMIT A RESUME WITH YOUR APPLICATION Hourly Rate: $17.50/hr this is a part-time position Hours to not exceed 20 hours per week Employment is only for the Summer, July 1 - August...
Demographic Data for El Segundo, CA
Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in El Segundo, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in El Segundo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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