Help Desk Analyst Jobs in Avondale, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Stone - Support Engineer Phoenix
- Tempe, AZ (24 miles from Avondale, AZ)
- 17 hours ago
- Tempe, AZ (24 miles from Avondale, AZ)
- 17 hours ago
Job Details Job Location: Phoenix AZ - Tempe, AZ Salary Range: Undisclosed Description Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for...
Customer Support Engineer (CHCCSEPAZ)
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
This job was posted by : For moreinformation, please see: the company to the customer and assumes accountability forcustomer satisfaction with service. Responsible for customer serviceactivities...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Paradise Valley, AZ (24 miles from Avondale, AZ)
- 1 day ago
- Paradise Valley, AZ (24 miles from Avondale, AZ)
- 1 day ago
Computer Tech (Tatum and Shea) compensation: 15hr I am looking for someone to help me with my computer. I need help placing ads, maintenance of the computer, and making phone calls. 1 day a week...
IT Technical Support Specialist I.
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
User Support Specialist - Police Department
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 1 day ago
Applicants must display technical expertise with Microsoft operating systems, Microsoft Office applications, remote desktop tools, account management tools, and use of both desktop and laptop computers...
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 2 days ago
The ideal candidate will have 0-2 years of technical support experience, strong customer service and communication skills, and be familiar with Windows operating systems and the Microsoft Office Suite...
IT Support Technician - Phoenix, AZ
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
Position requires current expertise with implemented desktop operating systems, software and hardware....
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
Job Description: The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
Windows 10/11 Desktop Support Technician
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
Deskside Support Technician (Windows 10/11) - Onsite in Phoenix, AZ, Hiring Immediately! Location: Phoenix, AZ 85034 Duration: 12-month contract with strong potential for long-term extension (up...
IT Support Associate II, Ops Tech Solutions (OTS)
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 3 days ago
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
Technology Services - IT Support Tech
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
Grand Canyon University is seeking an IT Support Tech to support the mission of Grand Canyon University through GCE's Technology Services department. Purpose within the Organization: The purpose...
Software Development JOB Training Opportunity
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 5 days ago
In-depth classes include: - IT Support - Banking - Customer Success - Financial Operations - Business Operations - Application Development Get the skills and opportunity you need to launch your professional...
Infrastructure and Desktop Support Consultant
- Phoenix, AZ (15 miles from Avondale, AZ)
- 7 days ago
- Phoenix, AZ (15 miles from Avondale, AZ)
- 7 days ago
INFRASTRUCTURE AND DESKTOP SUPPORT CONSULTANT at CAI in Phoenix, Arizona, United States Job Description Job ID Number R5512 Employment Type Full time Worksite Flexibility Remote Job Summary As the...
Demographic Data for Avondale, AZ
Moving to Avondale, AZ? Find some basic demographic data about Avondale, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Avondale, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Avondale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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