Help Desk Analyst Jobs in Arizona
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Loads software such as operating systems, office, and operations software onto computers....
Job Title: Sr. Desktop Support Job Location: Phoenix AZ 85034 Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary...
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+. ACIC has...
Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our...
Our Opportunity : We are seeking a motivated and skilled IT Support Specialist II to join our dynamic team at the Goodyear, AZ. Fulfillment Center. In this role, you will play a crucial part in...
Excellent communication & follow-up skills Ability to engage customers on their level High level of proficiency with Windows operating systems & running upgrades Proficiency supporting end users in...
Need locals to Phoenix, AZ Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are...
Desktop Technician Arizona Type: Contract-to-Hire Category: Information Technology Salary: 35.00 Per Hour Reference ID: 10044024 Shortcut: ufA73f Role Title: Desktop Technician - Phoenix, AZ...
Back to all jobs Jr Helpdesk Tech 5880 S. Hospital Dr, Globe, AZ 85501, US 19.07 per hour Hourly Full Time Email Me Similar Jobs Email Me This Job Join our dynamic team at Cobre Valley Regional...
IT Service Desk Analyst - Tempe, AZ LHH is currently conducting a search for an IT Service Desk Analyst. This is an exciting, full-time opportunity with a client that offers an excellent...
About the Role: We are seeking a motivated Help Desk Support Technician II to join our growing team and provide essential technical support for our suite of applications and systems....
Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook Experience with Anti-virus and desktop software KNOWLEDGE, SKILLS, ABILITIES Working Knowledge...
**Responsibilities** + Perform system administration for specific operating systems within the assigned area of responsibility, including specialized software such as ESRI ArcGIS, Autodesk AutoCAD,...
Demographic Data for Arizona
Moving to Arizona? Find some basic demographic data about Arizona below.
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Salary for Help Desk Analyst Jobs in Arizona
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arizona offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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