Help Desk Technician Jobs in Verona, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Service Desk Technician - Bilingual Dutc
- Madison, WI (10 miles from Verona, WI)
- 12 hours ago
- Madison, WI (10 miles from Verona, WI)
- 12 hours ago
. \* Provides support for Microsoft Operating Systems (Windows7, Windows 10). \* Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). \* Provides support for mobile devices...
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
Help Desk II Madison, WI - 1 DAY onsite per week Must be local resident of WI 12 Month Role: Help Desk II Location: Madison, WI - 1 DAY onsite per week Duration: 12 Months Top Required Skills &...
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
IT Help Desk Technician Level 2 - 2741
- Cottage Grove, WI (19 miles from Verona, WI)
- 3 days ago
- Cottage Grove, WI (19 miles from Verona, WI)
- 3 days ago
We are currently seeking an IT Help Desk Technician Level 2 to join our corporate team in Cottage Grove, WI....
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
Help Desk II Title : Help Desk II Location : Midwestern United States (Remote) Employment Type: Contract Compensation Pay Range:TBD Description * Provide IT support in a professional setting *...
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
- Madison, WI (10 miles from Verona, WI)
- 3 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Technical Support Engineer, MI II (Tier II)
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
- Madison, WI (10 miles from Verona, WI)
- 4 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
- Madison, WI (10 miles from Verona, WI)
- 6 days ago
- Madison, WI (10 miles from Verona, WI)
- 6 days ago
Help Desk II Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience...
Help Desk - $27 CTC - HYBRID (onsite 1 day/week) CURRENT WI Resident
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
Help Desk - $27 CTC - HYBRID (onsite 1 day/week) CURRENT WI Resident Job Description: CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for...
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
HELP DESK IN Madison, WI, USA! Date Posted: 06/05/2025 Hiring Organization: Rose International Position Number: 483766 Industry: Government/Staffing Job Title: Help Desk Job Location: Madison, WI,...
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
- Madison, WI (10 miles from Verona, WI)
- 8 days ago
This position involves providing technical support and account management services to both internal staff and external users. Key responsibilities include assisting users with login issues,...
Clinical Application Support Analyst
- Madison, WI (10 miles from Verona, WI)
- 9 days ago
- Madison, WI (10 miles from Verona, WI)
- 9 days ago
. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar. + Experience with functional regression testing....
Remote Work- Madison, WI (10 miles from Verona, WI)
- 9 days ago
- Madison, WI (10 miles from Verona, WI)
- 9 days ago
JOB REQUIREMENTS: Job#: 2076110 Job Description: Apex Systems, aWorld-Class Technology Solutions Provider, is seeking applicants for thebelow position on behalf of our client. Please apply if...
- Madison, WI (10 miles from Verona, WI)
- 10 days ago
- Madison, WI (10 miles from Verona, WI)
- 10 days ago
systems (Windows and Mac) Strong working knowledge of networks and protocols Excellent organizational skills Excellent written and oral communication skills including telephone etiquette Experience...
- Madison, WI (10 miles from Verona, WI)
- 12 days ago
- Madison, WI (10 miles from Verona, WI)
- 12 days ago
JOB REQUIREMENTS: Job Title: IT Support Technician (Desktop Support III) Location: Madison, WI (Onsite) Duration: Contract- Long Term Pay Rate: \$21-23/hour We are seeking a skilled IT Support...
Demographic Data for Verona, WI
Moving to Verona, WI? Find some basic demographic data about Verona, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Verona, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Verona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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