Help Desk Technician Jobs in Racine, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist (Remote)
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our...
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
ManpowerGroup Technical Support Analyst Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations,...
Desktop Support Technician with field service experience
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
- Franklin, WI (15 miles from Racine, WI)
- 5 days ago
- Franklin, WI (15 miles from Racine, WI)
- 5 days ago
Required Skills: Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk,...
Client Support Specialist (CCS)
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
Client Support Specialist (Dispatcher) Location: West Allis, WI Full-Time | Various Day Shifts (Between 7am6pm) Competitive Pay + Outstanding Benefits Are you organized, detail-oriented, and love...
Technical Support Administrator Associate
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
Department: 12224 Advocate Aurora Health Corporate - Greater Milwaukee South Region Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-...
Autodesk Help Desk Support Technician
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
Advanced Technical Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 10 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Intern - IT Desktop Support and Security
- Milwaukee, WI (22 miles from Racine, WI)
- 11 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 11 days ago
As an Intern - IT Desktop Support and Security your goal is to work in a role designed to support our commitment to maintaining excellent IT and Security practices. You will play a key role in...
Entry-Level IT Support Associate - Overnight (X)
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Franklin/Milwaukee, Wiconsin data...
HIM Application Support Analyst
- Milwaukee, WI (22 miles from Racine, WI)
- 13 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 13 days ago
Department: 10353 Revenue Cycle - Coding & HIM Optimization Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 100% remote position Major...
Remote Work- Milwaukee, WI (22 miles from Racine, WI)
- 21 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 21 days ago
Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real...
- Milwaukee, WI (22 miles from Racine, WI)
- 24 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 24 days ago
Analyst, Financial Services About Our Firm: Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the...
Epic Orders/ClinDoc/ASAP Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 29 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 29 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Racine, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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