Help Desk Technician Jobs in Racine, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
Field Technical Support Representative
- West Milwaukee, WI (23 miles from Racine, WI)
- 3 days ago
- West Milwaukee, WI (23 miles from Racine, WI)
- 3 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Epic Cupid-Radiant Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
Job Description: The Senior Support Engineer at Northwestern Mutual Life Insurance Company in Milwaukee, WI will analyze, design, develop, deploy, and support software and monitoring solutions....
- Zion, IL (19 miles from Racine, WI)
- 10 days ago
- Zion, IL (19 miles from Racine, WI)
- 10 days ago
at ABBTECH Professional Resources, Inc. in ZION, Illinois, United States Job Description Hello! ABBTECH Professional Resources and our partner Dell, are looking for 3 Computer Technicians for a...
- Kansasville, WI (17 miles from Racine, WI)
- 10 days ago
- Kansasville, WI (17 miles from Racine, WI)
- 10 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Franklin, WI (15 miles from Racine, WI)
- 11 days ago
- Franklin, WI (15 miles from Racine, WI)
- 11 days ago
Senior Technical Support Executive Location: Franklin, WI Job Description: Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring...
Autodesk Help Desk Support Tech (2744)
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
- New Berlin, WI (22 miles from Racine, WI)
- 15 days ago
- New Berlin, WI (22 miles from Racine, WI)
- 15 days ago
Join Our Team as a Technical Support Technician! Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware...
Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...
Installing and maintaining desktop and server operating systems. Salary Salary will be dependent upon experience. Requirements Two or four year degree preferred....
- Milwaukee, WI (22 miles from Racine, WI)
- 26 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 26 days ago
JOB REQUIREMENTS: K Job Overview We have an immediate opportunity for a IT Operations Analyst to work at our South Harbor, Milwaukee location. This role provides advanced technical support for...
It Systems Support Analyst Assoc, Fch
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Shift: 1st shift (8 am - 4:30 pm), Monday -...
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
It Systems Support Analyst Assoc, Fch - It Client Technologies
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Shift: 1st shift (8 am - 4:30 pm), Monday - Friday with an...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Racine, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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