Help Desk Technician Jobs in New Richmond, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Infosys is seeking a Network and EUC Support Engineer to support and maintain scalable, secure, and high-performing End User Computing Management. This role requires close partnership and...
1 NorthwoodIN Technical CollegeJoin Our Team!Exciting Opportunities Available at Northwood TechHelpdesk/Media Technician New Richmond Campus (FT)Ready to turn your tech skills into meaningful...
Helpdesk/Media Technician (full-time/1950 hours/year) @ Northwood Tech New Richmond Campus
- New Richmond, WI
- 10 days ago
- New Richmond, WI
- 10 days ago
Overview Northwood Technical College is seeking applications from qualified candidates for a full-time Helpdesk/Media Technician at the New Richmond Campus. Under the direction of the Service Desk...
IT Operations Analyst - Management Analyst 2
- White Bear Lake, MN (24 miles from New Richmond, WI)
- 14 days ago
- White Bear Lake, MN (24 miles from New Richmond, WI)
- 14 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: IT Operations Analyst - Management Analyst 2 Institution: Century College Classification...
- Lake Elmo, MN (21 miles from New Richmond, WI)
- 16 days ago
- Lake Elmo, MN (21 miles from New Richmond, WI)
- 16 days ago
Strong technical skills, including proficiency in Microsoft Office, Windows operating systems, and mobile devices, including firm integration....
- Oakdale, MN (24 miles from New Richmond, WI)
- 60+ days ago
- Oakdale, MN (24 miles from New Richmond, WI)
- 60+ days ago
Function as a technical resource in manufacturing and process issues (help-desk support to Manufacturing and Documentation groups)....
- Mahtomedi, MN (22 miles from New Richmond, WI)
- 90+ days ago
- Mahtomedi, MN (22 miles from New Richmond, WI)
- 90+ days ago
Deploy software packages to automate operating system installations and software updates....
- Stillwater, MN (17 miles from New Richmond, WI)
- 90+ days ago
- Stillwater, MN (17 miles from New Richmond, WI)
- 90+ days ago
Position Type: Administrative & Technology Support/ Computer Technician Date Posted: 4/30/2025 Location: District-wide Thank you for your interest in Stillwater Area Public Schools! The...
Demographic Data for New Richmond, WI
Moving to New Richmond, WI? Find some basic demographic data about New Richmond, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Richmond, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Richmond, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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